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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Bought their premier Blue Leather sectional in December of 2017, The wedge piece is a different color blue and the company refuses to address it appropriately, and I truly believe they just don't care.
Never in my life did have I had so much stress over a furniture company. Back in 2017 I had purchased furniture from Value City. Everything went smoothly ordering the furniture but the real issues happened when they had to reschedule my delivery 5 to 6 times. When my furniture actually did arrive it looked like it was deviled from a junk yard. My couch was ripped in 3 places. My chairs were scratched on the legs, my bar stools had makes and chips all over them. My night stands were cracked in the back. It was a living nightm... read more
I complaining about Value City Furniture Practices. I purchased a living room set 1/3/18. The delivery was to be made, 1/13/18. I removed my old furniture 4 days prior to delivery. On 1/10/18 in the AM, CONFIRMING my delivery date and was informed that I would receive a call on 1/11/18 to confirm the time. ON 1/10/18 at 6:55 PM, I received a call that due to "Manufacture Delay" I will not receive the furniture until 1/23/18! A 10 day delay! I called on 1/11/18 to request the Manufacturer's name to include in my complaint and... read more
I brought furniture and financed it through ********** now back in November. The girl that helped me finance my furniture completely 100% lied to me about everything and everything ********** now does. Once I found out about it I went back up to the store and found out that girl no longer works there. And a new lady helped me. Fixed my stuff which still didnt make me that happy that I was lies to in the first place. And her response was well we can come pick up your furniture and give you a full refund minus our fees. NOW th... read more
This company by far provides poor customer service with regards to warranty coverage. I placed a claim on my couch with one of their warranty companies ******** ****. The leather is peeling away on the seating surface. The agent agreed that this was covered and I set up an appt for a "technician" to come out and look at the couch. A month goes by and I get an email stating that the claim was denied because "bonded" leather is not covered for cracking and peeling of the seating surface. Unfortunately your agent already gave m... read more
Horrible. Inventory is usually delayed although billing starts immediately had to wait 2 months for full delivery of items.Delivery Manager refused to communicate with me. it took 4 hours to go through the initial sales process. No one seems to care about customer experience and you cannot reach corporate to help!! GO SOMEWHERE ELSE
This place is completely rip off. specially their warranty. First they delivered the furniture after 3 months. It is totally made in China. Every part of the furniture you feel like will fall apart in a minute. I filed a claimed since I bought a warranty from them. They said, we have to order the parts and it will take 2/3 months to arrive your home, once arrived, we will come and fix it. Well, parts never arrived and not a phone call from them to follow up and set up an appointment. After a year I filed another claim which ... read more
There's a lot to say about Value City Furniture that's not positive, but I'll only get the "whatever" from you and to contact you to tell you of my experience knowing darn well that you will not make things right. Sorry is NOT enough. The negative reviews outweighs the positives, and I don't know if these positives are from actual verified purchasers. I'll say this, and VCF, you know this...the desk chair that you delivered today from your "expert" did not use all of the material needed to put the chair together. I checked! ... read more
Purchased a diningroom set and dresser on Nov. 25, 2017 at VCF West ******* ** location. Delivery scheduled for 12/12. They cancelled that appointment because the base of the table wasn't in. Rescheduled for 12/15. They cancelled that appointment because of some scheduling glitch on their end supposedly. Rescheduled for 12/19. They delivered the 6 chairs and dresser with 1 broken drawer. NO TABLE. Called customer service at the Robinson Twp location because that is where is shipped out of. Manager there promised me delivery ... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 11:00 a.m.
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