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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Value City Furniture All stores, Bought and paid for a new living room set February 25th 2018 after 9 attempts to deliver furniture that was not damaged they would not return my emails or phone calls so we had to go through we North Carolina DOJ consumer protection ageny to get there attention they called and said they would deliver a whole new set delivery number 10 when the truck got here the delivery guys (independent company and very good) had me come to the truck they said this stuff is worse than what you have and they... read more
Business response:
Hello ***, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
ONLY REVIEW YOU WILL NEED TO READ!! Don’t buy anything from there, customer service is terrible. I bought a 3 piece sofa set from there and they pressured me into getting the protection plan or else I won’t get shipping. They said and gave me papers that say it covers all of the furniture from any accidental scratches, rips, stains and even peeling for 5 years. A year later one of the sofa chairs separated at the sewed area (seam separation) which is basically a factory deficit, not even a cut made by me which they should co... read more
Business response:
Hello ****, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
As mentioned in a previous review, I wish I could give ZERO stars. I have had the most horrendous experience with Value City Furniture. Specifically the store in Robinson Township, PA. It’s quite comical at this point! Between miscommunication/lack thereof on delivery dates, delivering damaged furniture and losing furniture, it has been a complete nightmare. I understand and recognize that sometimes there are issues with the manufacturer and availability of a certain item that subsequently cause delays. But this is beyond th... read more
Business response:
Hello ******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
I moved from Richmond, VA to Virginia Beach, VA and on May 20, 2018 I went into Value City Furniture. They ran credit and told us we could get $2900 credit. All we needed was two 3 drawer dressers. WE didn't deal with store they have an ACCEPTANCE NOW without the need for credit. We only wanted 90 days same as cash. we paid for delivery and processing and we got a delivery date which was changed 3 times . On June 3 we went to the store and paid off the dressers $642.33 and ordered a queen bed (no mattress) and 2 night tables... read more
Business response:
Hello ******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
We ordered a bed frame/ mattress from Value City for my son. It was delivered with a rip and yellow/ brown stain on the mattress and several chips on the headboard. Why it was delivered to a (ex) customer in this condition, I don't know. We asked the delivery guys to take their shoes because it was raining outside, we were told they don't do that. He also said, "well you can still use the mattress." Really? I call customer service, explained the situation. The lady told me to email pictures of the damage and gave me an email... read more
Business response:
Hello *******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
I purchased my Love Seat and Queen Sofa sleeper just over 5 years ago. I had issues with the furniture from the start including a filthy mattress being delivered and defective cushions,, I contacted Value City over a year ago to let them know about the bars from the sleeper being able to be felt through sitting on the sofa making it very uncomfortable for myself and my guests. I also informed them that my "leather" furniture was peeling badly. I was informed there wasn't anything that could be done. As I sit here today being... read more
Business response:
Hello *******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
We ordered a table in April. Due to high demand our delivery date was pushed out to June. While that was not ideal we purchased anyway. On the day of our delivery, before a single piece was brought in the delivery guy says, I need you to come look at the table it’s dented. So I asked what does that mean? He said well you can completely reject the delivery or you can have it delivered now and they will do a even swap. We will order a new one and trade it out once it arrives. I said, I’ve waited over two month for my table and... read more
Business response:
Hello *****, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
Worst experience ever. Purchased furniture n June 9th 2018 - Promised delivery on 5 different dates Still no furniture. Terrible customer service when I called corporate office in Ohio. Will not shop here ever again!
Business response:
Hello *****, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
The VCF in Mechanicsburg, PA really stand behind their products and their customer service is great. I purchased the extended warranty on a couch and after 6 years, needed a replacement. The store made it painless and easy to process an exchange. Their delivery is prompt and really care about the experience and satisfaction of their customers.
Business response:
Hello ******, Thank you for your kind words and the shout out to our team! We’ll let them know to keep up the good work! We truly appreciate our customer’s feedback and rating. Thank You! Joy
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 9:00 p.m.
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