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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
0 stars . Absolutely the worst place to buy furniture based on my most recent experience. Haven't even had my sofa and loveseat for 6 months and it's beginning to separate and sink. After an inspection I'm told that's how it is. I drove 48 minutes to the store and sat on display and it's not like mine. After 2nd inspection I'm told cushion failed and that I get to be uncomfortable for another 4 to 6 weeks.Now my wife ( who has had 2 back surgeries) is having increased pain. I have severe hip pain and relayed this to them and... read more
Business response:
Hello ***, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy ***********************************
I am very disturbed that VCF has not resolved the issues with my furniture being damaged. I bought a house full of furniture 2 of the items were damaged, a serviceman came out to take pictures, I never heard anything back. I asked if I could be refunded some of the money or if they would replace the items. No response. I would like to know how many people would spend their hard earned money, only to receive damaged merchandise and no response when calling the store!
Business response:
Hello *******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy ***********************************
I made a purchase with cash payment . I was given a delivery date on the 4 of September I was call later and told that my delivery date was on the fifth .which I already take off my job for that date on the fourth also take another day off on the fifth for my furniture I made a large purchase of $5000 the night before my furniture got delivered I was told that two beds was broken that’s total of six piece headboard footboard and *****was broken for two bedroom sets they call me a let me know I will receive the beds this Satu... read more
Business response:
Hello, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy ***********************************
I would not recommend. After waiting 2 weeks for my furniture to arrive they no show. I call, and am told that the furniture is running late. I have meetings this afternoon, and need to return to work. I do not have time to greet the truck. To further compound this issue apparently they sent me a footboard instead of the nightstand that I ordered, and have been waiting two weeks for. The refund will take 5 biz days (probably more) to process. Meanwhile: I dont have furniture. To say that I'm angry right now would be an under... read more
Business response:
We absolutely need to get your nightstand out to you. Could you please contact us at the corporate office at ###-###-####. We do need to make this right.
I went into the VCF on the 31st of August to look/purchase a couch. After spending an extended period of time in the store, I finally found a couch that I liked, I was told that it was guaranteed to be delivered that following Friday (Sept 7). Due to the short timeframe (that I thought) the couch would be delivered, I decided to finalize the transaction with the financing option. This option does require a credit pull, which I was fine with (at that time). We completed the transaction and I was done. The following day, I rec... read more
Business response:
Hello, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy ***********************************
I searched for American Signature Furntinure and BBB sent me to the VCF page. Apparently they are the same company with different names (thier web pages look the exact same). I ordered six pieces online ( two desks, two beds with drawers and two night stands) and had them delivered last Sunday. Three of the six items were damaged so I refused them. They redelivered the three items today (Sunday). I had one twin bed with drawers underneath that needed assembling. There were two delivery men. One stayed out side in the truck w... read more
Business response:
Hello, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
I went to The Value City Furniture at **** * **** *** ********* ** *****. I was waited on by a professional and patient man named Mr. J*****. He was calm (when I wasn't) kind and understanding. Later the next week I received several calls regarding verification of purchase, address and delivery date and window. Everyone that I spoke with was pleasant and accurate. Then today (on time and fighting the rain) two very pleasant young men came to deliver and assemble my bedroom suite. They were professional, quiet, and quick. Thi... read more
Business response:
Thank you for your kind words and the shout out to our team! We’ll let them know to keep up the good work! We truly appreciate our customer’s feedback and rating. Thank You! Joy
I have ordered on 7/20 and got to know that my furniture will arrive on 7/25 which was arrived however a few parts were missing and had some cosmetic issues. Since then technicians and delivery guys came 4 times to my home but cosmetic issues are still there also slates supports are still missing from the storage bed so we can use it until it fixed. When I called VCF customer care they asked me to call again after one or two days as they were not able to see details in their system. When I called again and explained my issue... read more
Business response:
Hello ******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
My husband and I purchased a couch from this business and chose to borrow a vehicle, as it won’t fit in ours, to pick it up instead of paying a delivery fee. We got the item home, opened the box and found that a price along with the hardware, was missing. I proceeded to call the store, and the woman that I spoke with told me she would talk with the warehouse and see what could be done and call me right back. I didn’t receive a call back, and called myself which was 6 hours later, and she said she was still waiting on the war... read more
Business response:
Hello Jessica, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 10:00 a.m.
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