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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I bought a dinning set , a king mattress and a box spring. That was last month , the sales man who was extremely friendly and professional told me that the delivery of the 4 chairs , the mattress and box spring will be for June 20. We received just the table and the bench before. Today I called to know at what time they will come and they told me that the mattress will be delivered on July 6, and the 4 chairs for August 29. Nobody called me.to inform me the change, neither to offer an explanation about what happened. I have ... read more
Purchased a dresser two years ago and had insurance. Cheap it keeps peeling *******closed the order out and Linda from value city called and told me I have to buy a new dresser plus new insurance Offered free delivery but be buying new insurance when this dresser is only two years old is insane. ******* and value city are horrible don’t buy from them I also asked for a district manager but funny no one knows how to get I touch with a a district manager
Did not verify the delivery phone number. Canceled our delivery. And could not reschedule until five days later. Would not refund or comp the delivery charge. Did absolutely nothing to make our experience a better one for future purchases.
Four years ago I made a big furniture purchase from VALUE CITY FURNITURE and bought the warranty along with the purchase since I know that peeling of the fabric is a very common problem you face, salesperson clearly told me that peeling is covered under the warranty and I can rest assure that the store will take care of it if any issues during the warranty period. I called the store to make a claim they changed their story and said we only cover peeling on some sofas and that to only up to 40% of the price. I've spoken with ... read more
Customer service *****! I purchased a sofa and chair the sofa had a few issues with the cushions and the info was taken down at time of delivery, i was told cushions would be replaced. I waited 4 months for the cushions and when the time came to deliver what they brought in were the cushion covers. To make matters worse they were the wrong covers. I then was told another order had to be place and the cushions were not the issue it was the piping on the covers was the issue. They then said they had to re-order covers. I then ... read more
On May 15, 2019, spoke with an associate in ***** ******location in Virginia as I was looking for a specific sofa. I wanted that piece for May 17th but was worried that it will not come on time. I agreed to pick up the merchandise at that location, in fact the invoice specifically stated that it will be shipped to **** ********* **so we could pick it up today. He gave me an invoice number and prompted me to call Value City Furniture to pay. I reiterated to the Customer Service that I would get that merchandise only if I can ... read more
This place is terrible. Whether it’s the continuously pushed back the delivery date of furniture, or only shipping part of what you ordered it almost seems like they’ll go out of their way to ensure you won’t do business with them again. Congratulations VCF mission accomplished, I won’t be going back.
This was the worst customer service I have every bit from any company. They do not deliver all products purchased at same time ,they fail to tell you when something is on back order. This place only cares about the money not the customers. If I could give a negative star it would be a negative 10 I highly suggest not buying from this place. I Waited a month for my things and still have not received my mattress they called to confirm the delivery, they brought everything and set it up and did not bring mattress then they tell... read more
I bought a sleeper couch for almost $900 and when the movers came, they damaged my apartment building. The frame to the outside door, going upstairs they took off the light fixture leaving wires exposed and the light bulb on my neighbors mat, left the backdoor open all night, left my chairs outside and put a hole in my couch and broke the sleeper. I called right away when they said it was going to be almost 2 months for a new couch to come. I said I was Not going to pay the delivery fee. Also numerous times I called, service... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open tomorrow at 10:00 a.m.
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