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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I bought a sectional from here. O was told my it would be delivered for them to get to me and tell me they couldn't bring it up more then 3 flights of stairs. I called to to see what they could do And they told me that i had to pick it up. I will never go here again. They have the worst customer services.
I ordered furniture three months ago. When the furniture was due to be delivered the headboard was damaged. Value City wanted me to allow them to still deliver all the furniture with the damage headboard with the promise of swapping it out within two weeks. Three months later and countless rescheduling I still don’t have the headboard. The headboard was due to be delivered 2/1/2020 finally between 2-5pm. By 4:55 I’ve heard nothing I call value city only for them to tell me the truck broke down yet no one called me and told m... read more
I ordered furniture three months ago. When the furniture was due to be delivered the headboard was damaged. Value City wanted me to allow them to still deliver all the furniture with the damage headboard with the promise of swapping it out within two weeks. Three months later and countless rescheduling I still don’t have the headboard. The headboard was due to be delivered 2/1/2020 finally between 2-5pm. By 4:55 I’ve heard nothing I call value city only for them to tell me the truck broke down yet no one called me and told m... read more
This is my second time placing an order from Value City Furniture, although I should have known better. Their customer service is an absolute joke. They claim to be "one company" but the actual Customer Service department and each individual store just point fingers at each other for responsibility of any resolution. I paid - in full - an order for a three piece sectional on November 11, 2019. I was told at the time that one of the pieces was backordered, but was still guaranteed delivery on January 7, 2020. (Yeah, right). A... read more
STAY AWAY!!!!! My husband and I were in search of a couch for our new home and thought this store had a pretty good variety so we headed to their store in Falls Church, VA. We bought our couch and asked to have our couch delivered on a Friday. By mistake, the store scheduled it for Wednesday instead. When they called us to confirm our delivery, we told them that it was supposed to be Friday, which they gladly changed for us, only to receive a call Thursday to tell us that our delivery on Friday was not taking place. They sai... read more
Picked up furniture after a month. Delivery guy was acting. Like the box was indestructible. Went to flip onto truck bed. Though box stated “fragile”. Item was fully damaged once unboxed. Value city refused to pick up even though I had to rent a truck to pick up and the damage was theirs. Judging by how that guy was handling the furniture. 700$ furniture. They charged 150$ for pick up. Had to dispute the charge.
This company is horrible, I received a damaged piece of furniture and have had nothing but issues trying to get this fixed, your customer service is the worst. I was told my furniture would be delivered on December 23, it never showed up I called the service center to only be told it would be delivered Christmas Eve, I had to change all my Christmas plans in order to receive a damaged piece, the delivery men took pictures of said damage and told me to call the service number so I did and then was told they could do nothing u... read more
Purchased a living room just hit the one year mark. Recliner broke had to argue with them to send someone out, replaced chair 4 times and new one makes same cracking noise. Purchased a warranty with furniture and sent in claim because our couch and love seat are unraveling claim denied said it normal wear and tear. Never buy furniture from here as they don’t honor warranty you purchase and furniture falls apart. Have had issues ever since we purchased it. They claim the unraveling is normal wear and tear which tells me there... read more
I am deeply disappointed at the entire ordering and delivery process of my most recent order of the dining room set from Value City Furniture. I placed the order, in store, at the Waldorf location. Where I was "assured" on November 10th, that my order would be placed and that I would get it as soon as possible, as early as Saturday, November 16th. I thought that was a good deal, especially considering that I had just purchased a sectional couch back in September and had an excellent delivery experience, with no problems. Unf... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 9:00 p.m.
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