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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I also have an issue with the so called "warranty" that they sell. We submitted a claim on the warranty and the issue was a couple spots on the couch on the bottom cushions and a major issue on the back cushions on the seating area. They then said after sending someone out to look at it that it wasn't covered due to the fact that it isn't in the seating area! Well if that isn't the seating area then what is considered the seating area? So we called again and this time it was a different reason they couldn't cover it. They do... read more
Business response:
Hello ******, I was wanting to touch base with you on the BBB case you have, please email me or call me at # ************and ask for Joy. I will be happy to talk to you on the issues you have had. Thank you, Joy
WOW!!! What an amazing experience did me and my wife have at American Signature on Bird Road. We walked in and was immediately asked to be helped by Roy C*** and we are very glad he did. He was very proffesional, straight forward, and helpful from the start to finish. He gave us privacy and was not pushy at all throughout the whole process. I am a salesman myself and have been for over 10 years and by far the best experience I have ever had anywhere. I could literally write for days about how GREAT he was to me and my wife, ... read more
Business response:
Hello *********, Thank you for your kind words and the shout out to our team! We’ll let them know to keep up the good work! We truly appreciate our customer’s feedback and rating. Thank You! Joy
Bought a section from Value City Furniture and bought the protection plan with it. When I called because the couch had a rip under the cushion and the frame broke, they denied the claim and said "misuse, or abuse." I asked for specifics on how they came to this confusion and they would not reply. The warranty states that it cover accidental damage so I dont get it. Waste of money on a scam warranty, I called the corporate office and ask to speak with the representative for the warranty company who works in the home office fo... read more
Business response:
Hello ************, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
i purchased a bedroom suite which was delivered May 19th but I understood that the mirror would be delayed until June 9th. The first week of June a lady from the store called and left a message that the mirror would not be available until August 1st. She left no name and when i called back I was told that they would call around to see if they could get the mirror and call me back before closing. I never recieved a call back so I called the next day and the person I spoke to was not in. With that being said I am very dis-sati... read more
Business response:
Hello D******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, J**
Bought a section from here and bought the protection plan with it. When I called because the couch got two small (1 inch) rips in the fabric they denied the claim and said "neglect, misuse, or abuse." I asked for specifics on how they came to this confusion and they would not reply. They would reply within 24 hours before and then were silent for 4 business days. The warranty states that it cover accidental damage so I dont get it. Waste of money on a scam warranty.
Business response:
Hello ***, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
I would like to state that I have spent a lot of money at this store...not always pleased with the sales pitch but I seem to find furniture here I like. I purchased a couch and ottoman in July of 2017 for over 2000$. It looks like it’s 20 years old...like an old sweater with pills all over it. They want to replace one cushion at a time... what do these people not understand...it’s going to look the same in 6 months!! It’s chaeaper for them to replace the couch...it’s just ridiculous that you spend money and buy the 5yr warra... read more
Business response:
Hello *****, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
This is to advise of the terrible customer service provided from VCF store location New Carrollton, MD. I purchased a twin / full bunk bed, 2 twin bunk boards, 1 full bunk board, 2 twin mattress, 1 full mattress and twin trundle. On the day of delivery I only received twin / full bunk bed, 2 twin bunk boards, 1 full bunk board and 1 twin mattress and 1 full mattress. I was not told the full order was not available on the phone when called to confirm delivery. Instead the delivery men told my daughter to call the store. On Ma... read more
Business response:
Hello ******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
Absolutely unbelievable!! Ordered my furniture online. Never was given an option to select a delivery date. The date I was given, luckily, I did not work that night or the night before (I work 12 hour overnight shifts). I continually checked my delivery status to see if a time would automate starting a week before my delivery. The DAY prior to my scheduled delivery I received a call from the store regarding my delivery. They were telling me I was scheduled for this time frame on the day AFTER what my scheduled date had been ... read more
Business response:
Hello ******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
I was in VCF two weeks ago May 2nd, 2018. I bought a picture, book shelf and plant. I went over my receipt with the sales girl who worked with me. I received the delivery for the art/picture and the book shelf on May 4th, 2018. The plant was on back order. Wednesday night, May 9th, 2018 at home checking emails i see an email about a warranty i purchased. i immediately called the number because i knew this was a mistake. i had not ordered any furniture that required a warranty. The sales girl charge warranty to my credit card... read more
Business response:
Hello *******, Please let me know what the invoice number or the phone number on the invoice and I can look into this for you. I do apologize for the issues you have had. Thank you, Joy
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open tomorrow at 11:00 a.m.
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