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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The worst customer service ever. I bought a couch for me daughter and the couch was delivered unwrapped and has a bad odor and a hole at the bottom front. I called to complain about it and they offered to send someone to clean the couch. I did not agree to their terms so I asked them if they can exchange it to a new one and they agreed. They set up a delivery date a week after and this is when everything fell apart. They gave my daughter a delivery window time and didnt show up. My daughter called them and spoke with **** an... read more
I have waited months for a sofa that I paid cash for, I'm tired of waiting and now have been waiting weeks for a refund! The check is always supposed to be there and has not "shown up" yet!! **************** at this place is HORRIBLE, nobody knows anything, the only response I ever get is, "I would need to contact corporate!" What the h*** good is that when you have zero answers about anything!! Oh yeah, worst phone customer service EVER! The only thing the folks answering the phone are good for is taking messages! The whole... read more
We ordered our sectional in February. Received 5 of 6 pieces in April (I asked to leave the pieces there until it had all arrived, they refused and told me they would ship it back to the distributor if I did that) , its now August 5th. We still dont have the recliner for the end of the sectional. Ive been to the store 3 times to pick it up when it was supposed to be there only to find out it wasnt and nobody had let me know. It was supposed to be delivered the beginning of July to my house for inconveniences, then that chang... read more
I have waited months for a sofa that I paid cash for, I'm tired of waiting and now have been waiting weeks for a refund! The check is always supposed to be there and has not "shown up" yet!! **************** at this place is HORRIBLE, nobody knows anything, the only response I ever get is, "I would need to contact corporate!" What the h*** good is that when you have zero answers about anything!! Oh yeah, worst phone customer service EVER! The only thing the folks answering the phone are good for is taking messages! The whole... read more
Purchases a dining set and bedroom set. Been waiting months for the dinette set delivery keep getting pushed back the bedroom set finally came and a few days later a ****. Plus bed is falling apart. Value city told me the repairman quit so I had to wait then a out sourced company can't come out for a few weeks. My dresser mirror was delivered on the 3rd of Aug. Put with sticky drawers that has to be yanked open and forced closed. Now a repairman has two jobs that I have to wait on. They offered no compensation what so ever. ... read more
We ordered our sectional in February. Received 5 of 6 pieces in April (I asked to leave the pieces there until it had all arrived, they refused and told me they would ship it back to the distributor if I did that) , its now August 5th. We still dont have the recliner for the end of the sectional. Ive been to the store 3 times to pick it up when it was supposed to be there only to find out it wasnt and nobody had let me know. It was supposed to be delivered the beginning of July to my house for inconveniences, then that chang... read more
Purchases a dining set and bedroom set. Been waiting months for the dinette set delivery keep getting pushed back the bedroom set finally came and a few days later a ****. Plus bed is falling apart. Value city told me the repairman quit so I had to wait then a out sourced company can't come out for a few weeks. My dresser mirror was delivered on the 3rd of Aug. Put with sticky drawers that has to be yanked open and forced closed. Now a repairman has two jobs that I have to wait on. They offered no compensation what so ever. ... read more
The worst service ever. We ordered a bedroom set but their delivery team refused to bring the headboard to our bedroom because they said it wouldnt fit. It was obvious that just didnt want to bring it to the top floor because they were lazy. We were still on a call with their supervisor to resolve the issue and they were already packing up. We finally asked them to just leave the headboard downstairs. Me and my 8 months pregnant wife were able to make it fit and carry it all the way to the top floor. Worst part, there was a ... read more
The worst service ever. We ordered a bedroom set but their delivery team refused to bring the headboard to our bedroom because they said it wouldnt fit. It was obvious that just didnt want to bring it to the top floor because they were lazy. We were still on a call with their supervisor to resolve the issue and they were already packing up. We finally asked them to just leave the headboard downstairs. Me and my 8 months pregnant wife were able to make it fit and carry it all the way to the top floor. Worst part, there was a ... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 10:00 a.m.
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