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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I drove to the other side of town to avoid the store that I knew had poor customer service. My purchase was made 12/04/2020 of course there were issues and guess what???? The sale was transferred back to the very store I was trying to avoid. These issues carried on until June 2021. I have asked for the regional/district manager contact information. However for some reason the local store and Corporate refuses to give me this information so that I can make a formal complaint.
We ordered a dinning room set from the Waldorf , MD location. We placed the order in March, they stated that four of the chairs wouldnt be in until may with the other two coming in June. We said okay, because by that time we were already at home and had signed the paperwork. May and June came- NO COMMUNICATION about the chairs. We called, they stated that they now wouldnt be delivered until July 1st and the other two Sept. Here it is at the end of July NO COMMUNICATION about the chairs not being delivered. I called again. No... read more
We ordered a dinning room set from the Waldorf , MD location. We placed the order in March, they stated that four of the chairs wouldnt be in until may with the other two coming in June. We said okay, because by that time we were already at home and had signed the paperwork. May and June came- NO COMMUNICATION about the chairs. We called, they stated that they now wouldnt be delivered until July 1st and the other two Sept. Here it is at the end of July NO COMMUNICATION about the chairs not being delivered. I called again. No... read more
Ordered furniture in May. The furniture is arriving tomorrow, July 24th. They have had the furniture in their location for a week and JUST now told me a coffee table is busted and I wont have it until October now. $500 for something I wont have in my home for 5 months!!?? The woman on the phone was very condescending saying they went ahead and ordered a new one because she was sure I wouldnt want the damaged one. Lady you did your job. I wouldnt have taken it. No one would have taken a broken glass table. I honestly am leani... read more
Ordered furniture in May. The furniture is arriving tomorrow, July 24th. They have had the furniture in their location for a week and JUST now told me a coffee table is busted and I wont have it until October now. $500 for something I wont have in my home for 5 months!!?? The woman on the phone was very condescending saying they went ahead and ordered a new one because she was sure I wouldnt want the damaged one. Lady you did your job. I wouldnt have taken it. No one would have taken a broken glass table. I honestly am leani... read more
Wanted to give ZERO stars! Absolutely the worst customer service ever! Will take you ***** mins each time to get thru to customer care. No one at the store will answer the phone either. They cancel your order with no justification and they have no communication between customer care corporate office and the store managers. Please do yourself a favor and avoid them at all costs. Had such a terrible experience with this store will never ever order anything from them
Wanted to give ZERO stars! Absolutely the worst customer service ever! Will take you ***** mins each time to get thru to customer care. No one at the store will answer the phone either. They cancel your order with no justification and they have no communication between customer care corporate office and the store managers. Please do yourself a favor and avoid them at all costs. Had such a terrible experience with this store will never ever order anything from them
Ordered Chairs in *** was given a Delivery date of July 7th then received phone call it wouldnt be until July 22 received after call now it wont be until Aug 11th just stop selling items you dont Have.
Ordered Chairs in *** was given a Delivery date of July 7th then received phone call it wouldnt be until July 22 received after call now it wont be until Aug 11th just stop selling items you dont Have.
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 10:00 a.m.
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