This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They are nice when you are shopping but once you purchase you are nobody to them. I was buying couches and advised the saleswoman that I have a dog and she recommended the protection plan and said it COVERS EVERYTHING. She said I would just have to call and make a claim and boom they send someone over right away, but that is incorrect. My couch has snags in them and when I made a claim they told me that’s not covered. At the end of the day there’s nothing covered on this plan and they just deny everything. Value city does no... read more
Do NOT order from this company!!!! We found a couch we really liked, was of decent quality and at a good deal. Our estimated pick-up date was three months after the date it was ordered. I called the store two days before our pick-up day to confirm that the furniture was there and ready to be picked up. They said it was there and ready. My husband and brother-in-law drove almost an hour to the store to pick-up said furniture and only half of the couch was there - and was there as a floor model, not in the custom fabric option... read more
I bought a chair from them and a month later it started falling apart. They refused to refund me and offered to repair it. I declined because I have zero confidence that it will last. I would recommend never to buy furniture from Value City.
First of all, after waiting almost 1 1/2 months for delivery, I love the sofa I purchased! It's absolutely gorgeous! However, I purchased it based on having the coordinating 40"painting that was with it, which I was told was damaged on the truck and wont be available again until May 4. Before that notification, I had already spent $300 buying accessories to match the painting and sofa combo. When I asked about purchasing the floor sample of the painting, I was told it couldn't be done. But Ive also been told by former and cu... read more
The store I visited was the one at Downers Grove I'LL. WORSE EXPERIENCE WITH FURNITURE SHOPPING. THEY SOLD ME USED MATTESS at over 2,500. They changed it 3 times at 2 months each time even when we will call next day COMPLAINING ABOUT BUMPS IN THE BED. YOU CAN FEEL WHERE SOMEONE USED TO SLEEP. VERY DISGUSTING. (THEY JUST WON'T GIVE U MONEY BACK. (they say is 10 yr warranty so you have to deal w it and hope next MATRESS will be ok.) But one MATRESS was WORSE than the other. Not to mention that the furniture they sold us didn't... read more
Hi there, We ordered our furniture in November from Value City Furniture our original delivery day was January then pushed to February then pushed to March and today we got a. Phone call that delivery is May 4th, we are extremely disappointed at this point, we wanted to order more items from VCF with our credit line as we need bedroom furniture as well and other items but now we are hesitant to do so now with the poor service delivery, we have been long time clients of VCF and feel this is unacceptable awaiting half a year f... read more
We had a very bad customer service issues in Value City Furniture. We had purchased a matress with 10 year warranty and it went to a very bad condition in only few years . We went to store and purchased an upgrade mattress. They charged us double the delivery fee and the second mattress which is a boxed mattress( they didn’t mentioned that in the store) . The mattress was still stayed completely curved shape , not completely expanded after 2 days and was of no use for us. The customer service was horr Throughout the process.... read more
Placed an online order, was told I have the option of split payment. The entire order was placed on one card. I spent two hours holding and was told the website didn’t have the capability to do split payment. Therefore, I would have to make a duplicate purchase and wait 7 business days for a credit. The supervisor, Tracy, showed no empathy and refused to extend a courtesy. I also didn’t receive confirmation of my cancellation.
SCAM!!!! Absolutely Terrible Customer Service!!!! I purchased the Rialto sectional a few years ago and was told it was leather. Come to find out it is "faux" leather and it is flaking off. I emailed their customer service. After several emails (even providing pictures) was told that Rialto sectional was discontinued. Sorry, we cannot help you! Consumer BEWARE!! American Signature Furniture has just renamed the Rialto sectional to Ricardo. I am wondering if it was due to all the bad reviews. Funny, because customers who purch... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com