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15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Ordered furniture in December. Received 2nd week of Jan. **** delivered one recliner was broke. Called, sent a representative out Feb 7th. Said would order part and get it fixed. Here we are April 28th and still have a broken recliner. Call weekly to get a different story from the manager. Part is on order (**** that line 6x) .will be on such date, part came in today we will be out Friday(VC cancelled appt). We have the piece at the **** house it will be here in 2 daysThat is just part of the excuses. Talked with the manager... read more
Ordered furniture in December. Received 2nd week of Jan. **** delivered one recliner was broke. Called, sent a representative out Feb 7th. Said would order part and get it fixed. Here we are April 28th and still have a broken recliner. Call weekly to get a different story from the manager. Part is on order (**** that line 6x) .will be on such date, part came in today we will be out Friday(VC cancelled appt). We have the piece at the **** house it will be here in 2 daysThat is just part of the excuses. Talked with the manager... read more
We purchased a living room set in March. The initial delivery date was April 9th. They called and said the right recliner for the couch didn't come on the truck and pushed my delivery date out to April 27th. I received another call stating that the piece still hadn't come in but that they could deliver what they did get and set another delivery date for the other piece once they got it. I said that would be fine but was then told that I would have to pay a second delivery fee because their policy states they can't make two d... read more
We purchased a living room set in March. The initial delivery date was April 9th. They called and said the right recliner for the couch didn't come on the truck and pushed my delivery date out to April 27th. I received another call stating that the piece still hadn't come in but that they could deliver what they did get and set another delivery date for the other piece once they got it. I said that would be fine but was then told that I would have to pay a second delivery fee because their policy states they can't make two d... read more
American Signature lie about the delivery date at time of purchase. When I bought AND PAID CASH for my daughter bed room table in April I was told it would be delivered on Saturday of 2022. I then got an email saying delivery was changed to March 2022. I got a confirmation email and call stating my daughters bed was ready for pick up. I ordered a Uhaul and went to pick up my daughters bed, to be told it wasnt there. It was on back order. Why would they call for me to pick up? Also, why confirm address for me to pick up when ... read more
American Signature lie about the delivery date at time of purchase. When I bought AND PAID CASH for my daughter bed room table in April I was told it would be delivered on Saturday of 2022. I then got an email saying delivery was changed to March 2022. I got a confirmation email and call stating my daughters bed was ready for pick up. I ordered a Uhaul and went to pick up my daughters bed, to be told it wasnt there. It was on back order. Why would they call for me to pick up? Also, why confirm address for me to pick up when ... read more
They are the worst company do not buy anything from them they are rude they dont care anything about the customers i bought furniture that took a year to deliver the furniture was faulty i called to have it serviced and Im on a blackout list where they wont service my furniture or anything Ive called corporate just get put on hold the people there dont care they are the worst i will sit on the floor before i ever buy a piece of furniture from this company
They are the worst company do not buy anything from them they are rude they dont care anything about the customers i bought furniture that took a year to deliver the furniture was faulty i called to have it serviced and Im on a blackout list where they wont service my furniture or anything Ive called corporate just get put on hold the people there dont care they are the worst i will sit on the floor before i ever buy a piece of furniture from this company
Brought a sofa set and chaise was defected by being a couple of inches too short. I didn't realize the chaise was too short for about 3 months when my husband kept complaining that it was uncomfortable and didn't feel like it did in the store.. It's a leather set so what could happen to a leather set in 3 months. I was told that I could only exchange the chaise for the correct size BUT I didn't trust that would be the case so I wanted to exchange for another set. I was told that my return was over the deadline so I could onl... read more
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
American Signature Furniture is open now. It will close at 7:00 p.m.
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