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American Signature Furniture

4.4

About this business

Location details

15018 North Dale Mabry Highway, Tampa, FL, 33618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.46,111 reviews
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Isaac R's profile image
Isaac R 
3 years ago

The company is totally unwilling to stand behind their product. Insurance was purchased during the initial negotiations and 2.5 years later, when the Sofa's in question have faded to their pre-colorized level, Value City claims they are not required to address this issue. I wrote a note to their CEO and received a reply that the *** site does not pertain to Value City. Total run around and push back.Please see said complaint below:In September of 2019, we purchased two powered reclining sofas for our daughter. during the fir... read more

Isaac R's profile image
Isaac R 
3 years ago

The company is totally unwilling to stand behind their product. Insurance was purchased during the initial negotiations and 2.5 years later, when the Sofa's in question have faded to their pre-colorized level, Value City claims they are not required to address this issue. I wrote a note to their CEO and received a reply that the *** site does not pertain to Value City. Total run around and push back.Please see said complaint below:In September of 2019, we purchased two powered reclining sofas for our daughter. during the fir... read more

Oluseyi K's profile image
Oluseyi K 
3 years ago

If it's possible to give negative star, that's what this business deserves. The sofa and ottoman started falling apart from the day it was delivered. Even with the 5 years warranty service I bought, they refused to fix the sofa and ottoman. Do not buy from value city furniture, they sell inferior products and rubbish warranty services, they are bunch of scammers. 

Oluseyi K's profile image
Oluseyi K 
3 years ago

If it's possible to give negative star, that's what this business deserves. The sofa and ottoman started falling apart from the day it was delivered. Even with the 5 years warranty service I bought, they refused to fix the sofa and ottoman. Do not buy from value city furniture, they sell inferior products and rubbish warranty services, they are bunch of scammers. 

Theresa C's profile image
Theresa C 
3 years ago

If I could I would leave a negative star. We paid for the extra warranty on living room set. Waited for 8 months to get it. The female manager I talked to yesterday was so unprofessional, degrading and literally told me to sit on my porch with coffee and wait for the repair man to come after weve been waiting for months! She says they tried to call me the day before many times-no they didnt-I have no missed calls, no voicemails and my phone is always, always with me. I am a caregiver and I am so busy all the time. They lost ... read more

Theresa C's profile image
Theresa C 
3 years ago

If I could I would leave a negative star. We paid for the extra warranty on living room set. Waited for 8 months to get it. The female manager I talked to yesterday was so unprofessional, degrading and literally told me to sit on my porch with coffee and wait for the repair man to come after weve been waiting for months! She says they tried to call me the day before many times-no they didnt-I have no missed calls, no voicemails and my phone is always, always with me. I am a caregiver and I am so busy all the time. They lost ... read more

Bobby F's profile image
Bobby F 
3 years ago

We purchased a very expensive bedroom set from Value City online and went and picked it up in the *********, **** store on ********************., got everything home to sat it up and found out that we were missing the hardware for the mirror, now this furniture was picked up on May 18th and this is July 7th, 2022 and we still haven't received the hardware yet, we've called the store in ********* many times, only to be lied to, called the store in ********, ****, it's not the fault of the store in ********, they were not awar... read more

Bobby F's profile image
Bobby F 
3 years ago

We purchased a very expensive bedroom set from Value City online and went and picked it up in the *********, **** store on ********************., got everything home to sat it up and found out that we were missing the hardware for the mirror, now this furniture was picked up on May 18th and this is July 7th, 2022 and we still haven't received the hardware yet, we've called the store in ********* many times, only to be lied to, called the store in ********, ****, it's not the fault of the store in ********, they were not awar... read more

Laura H's profile image
Laura H 
3 years ago

**************** is unreliable and deceiving to the customer at time of purchase. I purchased a table, 6 chairs and an entertainment center and also paid for the Pure Promise warranty to protect against accidents from Value City. I have been very pleased with the purchase until the other day when my table apparently had a reaction with something set on the table for literally about 6 hours. I'm not sure exactly what it was caused from but I was guessing from a leaky essential oil dispenser that had just randomly been placed ... read more

Frequently asked questions about American Signature Furniture

How is American Signature Furniture rated?

American Signature Furniture has a 4.4 star rating with 6,111 reviews. 

When is American Signature Furniture open?

American Signature Furniture is open now. It will close at 7:00 p.m.  

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