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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
ABSOLUTELY DISGUSTING SERVICE. Bought and had a couch delivered on April 18th. It broke within a month. They sent someone to fix it. Its broken again. They said they were replacing the whole couch. THEY SENT 1 PIECE OF IT. I said i wanted a refund because this is ridiculous at this point. They said after 7 days there are no refunds. They gave me $200 back on a $2300 sectional for compensation and said they were replacing the other 2 pieces. Today only 1 other piece was delivered. Im currently on the phone being repeatedly pu... read more
I purchased a 5 piece wooden dining room set and paid for repair services in case anything happens, spills, discoloration, etc. On June 5, 2022 I spilled cooking gas from a plate onto the wooden table. I called Value City Furniture **** **************** regarding the spill, they said they would have a tech to come out to fix the spill. A person came out took a picture of the spot and said there was nothing he could do and said for me to call the store. I called Value City Furniture, they told me that they would have to order... read more
I purchased a 5 piece wooden dining room set and paid for repair services in case anything happens, spills, discoloration, etc. On June 5, 2022 I spilled cooking gas from a plate onto the wooden table. I called Value City Furniture **** **************** regarding the spill, they said they would have a tech to come out to fix the spill. A person came out took a picture of the spot and said there was nothing he could do and said for me to call the store. I called Value City Furniture, they told me that they would have to order... read more
It seems like they promise you a quick shipping date just to get you to buy knowing they can't hold good on the promise. I ordered a big sectional. They said all but two pieces were in the US in a warehouse. The other two pieces would be shipped from overseas. The delivery date keeps changing without anyone letting me know. No courtesy call or email. Now I find out NONE of the couch pieces are in the US. They haven't even shipped from overseas yet!
We ordered over $8,000 in furniture on June 28, 2022 from American Signature Furniture in ******. The first attempted shipping (July 8) we were notified that the truck broke down and they would reschedule a week later. When asked why we not next in line they said that's just how it goes. When they shipped the items they were damaged and broken so they left the rest of the bed pieces on our floor and a technician came a week later on July 14th. On July 14th, they were a no show. We called father complained and they reschedule... read more
It seems like they promise you a quick shipping date just to get you to buy knowing they can't hold good on the promise. I ordered a big sectional. They said all but two pieces were in the US in a warehouse. The other two pieces would be shipped from overseas. The delivery date keeps changing without anyone letting me know. No courtesy call or email. Now I find out NONE of the couch pieces are in the US. They haven't even shipped from overseas yet!
**************** at Waldorf **********************. A very small problem could have been listened too and understand, yet ******* didnt listen, due to her information was all wrong: receipt times and delivery dates wrong id EVERYTHING were all wrong. I call to allow her fix the problem. I DID NOT want a refund. But her unprofessional styles i differ the thought.
**************** at Waldorf **********************. A very small problem could have been listened too and understand, yet ******* didnt listen, due to her information was all wrong: receipt times and delivery dates wrong id EVERYTHING were all wrong. I call to allow her fix the problem. I DID NOT want a refund. But her unprofessional styles i differ the thought.
Had a wire not connected to a speaker. The two men rushed me and cut me off when asking questions. Then they got sound out of the system and declared the unit good and left quickly. I was treated dismissively and rudely. Those delivery men are no longer allowed on my property. I paid for 5 star delivery and did not get. To add salt they said it would be two weeks before the unit could be looked at. Luckily the next day I discovered the loose wire myself. The furniture is now very nice. Over all experience 3 stars.
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 7:00 p.m.
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