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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Save your money and shop elsewhere!!!!!! Horrible customer service. They gave me broken/defective furniture then blamed me and the moving company, they suggested to me!! I couldn't sit on my furniture for 3 weeks until they sent another 3rd party company to fix it. This company is horribly run. The staff is rude, including corporate. I don't know how they're still in business. They don't offer delivery. They don't offer maintenance, only excuses and blame.
This is probably the worst customer service and quality of items that Ive ever experienced. This all started back in September 2021, my mom and I went here to get a mattress, bed frame, and desk. We found ones we liked, placed the order, and we were told all the shipping dates.This is where it all goes down hill.The mattress was delivered a few weeks after purchase and then the desk and bed frame were supposed to be delivered in December of 2021. Then, they got delayed to February 2022. Then again, just a few days before del... read more
This is probably the worst customer service and quality of items that Ive ever experienced. This all started back in September 2021, my mom and I went here to get a mattress, bed frame, and desk. We found ones we liked, placed the order, and we were told all the shipping dates.This is where it all goes down hill.The mattress was delivered a few weeks after purchase and then the desk and bed frame were supposed to be delivered in December of 2021. Then, they got delayed to February 2022. Then again, just a few days before del... read more
If I can give this business 0 stars I would. This is the absolute worst company I have ever done business with. We place an order with them in July for a bedroom set and we receive a broken bed and no chest. They then ask us to bring the bed back, which is not our responsibility, but we did so anyway. The chest then gets delayed for MONTHS without them following up, only pushing the day back further. Now In OCTOBER, the tell us that they wont be selling the chest we originally bought and offer a discounted price for a bigger... read more
If I can give this business 0 stars I would. This is the absolute worst company I have ever done business with. We place an order with them in July for a bedroom set and we receive a broken bed and no chest. They then ask us to bring the bed back, which is not our responsibility, but we did so anyway. The chest then gets delayed for MONTHS without them following up, only pushing the day back further. Now In OCTOBER, the tell us that they wont be selling the chest we originally bought and offer a discounted price for a bigger... read more
I have been going back and forth with customer support for VCF for weeks now. Their online chat support is useless and the in store staff is even worse. I need contact information for the manufacturer of a couch I bought from VCF and now need to have repaired. Im not asking for anything more than contact information and VCF refuses to provide that. Shameful the way they treat people. Not to mention the fact that less than 2 years after purchase a $2k couch is falling apart
I have been going back and forth with customer support for VCF for weeks now. Their online chat support is useless and the in store staff is even worse. I need contact information for the manufacturer of a couch I bought from VCF and now need to have repaired. Im not asking for anything more than contact information and VCF refuses to provide that. Shameful the way they treat people. Not to mention the fact that less than 2 years after purchase a $2k couch is falling apart
***Avoid at all cost****If I could report one star, I would! As a travel nurse, my schedule is very strict and inflexible. I purchased a couch in the amount of $1710 from Value City on their website. I selected Saturday (my only day off this week) to pick up my couch with U-Haul and hire workers to meet at my apartment and unload/assemble the furniture. Upon unpacking, I noticed that my sectional with a love seat and ottomon were different colors! I called the store and coporate number to notify them of the mistake. I was to... read more
***Avoid at all cost****If I could report one star, I would! As a travel nurse, my schedule is very strict and inflexible. I purchased a couch in the amount of $1710 from Value City on their website. I selected Saturday (my only day off this week) to pick up my couch with U-Haul and hire workers to meet at my apartment and unload/assemble the furniture. Upon unpacking, I noticed that my sectional with a love seat and ottomon were different colors! I called the store and coporate number to notify them of the mistake. I was to... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 7:00 p.m.
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