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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Almost 3 years ago, I bought purchased living room furniture from value city in Columbia South Carolina. And shortly after I would say within four months, the cushions for the ends of each couch and the back cushion for the chair started collapsing. I called Value City and they were supposed to order me new cushions, but the only thing they sent me was the casings for the cushions and said that they don’t they don’t send cushions that are filled, this took a year for them to give me the first cushions and casing that they ha... read more
I have to give a star, but no star is deserved. Before purchasing our sofa with chaise lounge at Value City Furniture in Charlotte, NC, we told the representative we were moving to Florida and would the warranty that we purchased be covered in Florida, he said yes, American City Furniture is the sister store. Well, here we are two years later and the ENTIRE SOFA, CHAISE AND PILLOWS are Pilling. I took a pillow into American City Furniture in Altamonte Springs FL, showed the representative and she said, "the material is deter... read more
I have to give a star, but no star is deserved. Before purchasing our sofa with chaise lounge at Value City Furniture in Charlotte, NC, we told the representative we were moving to Florida and would the warranty that we purchased be covered in Florida, he said yes, American City Furniture is the sister store. Well, here we are two years later and the ENTIRE SOFA, CHAISE AND PILLOWS are Pilling. I took a pillow into American City Furniture in Altamonte Springs FL, showed the representative and she said, "the material is deter... read more
Business response:
We're sorry to hear that you hold a negative opinion of our products, please don't hesitate to reach out to us via email if you need any assistance in the future. Our email address is bbbcomplaints@americansignature.com.
Value city stinks and so dose there warrenty. Store could not get parts after they came out to see what was wrong with our chair. Told us to call warenty company. Called them and said I had to contact them with in 30 days of problem. I was at 33 days. Said my warranty was void. Store said not there problem because 1 year warranty ran out while we were waiting on part they could not get. Called corporate and they said not their problem.
Value city stinks and so dose there warrenty. Store could not get parts after they came out to see what was wrong with our chair. Told us to call warenty company. Called them and said I had to contact them with in 30 days of problem. I was at 33 days. Said my warranty was void. Store said not there problem because 1 year warranty ran out while we were waiting on part they could not get. Called corporate and they said not their problem.
If you can't pay for your furniture straight out or put the furniture in layaway do not finance your furniture because they will go through Rent-A-Center and they will take your payments twice and they will not pay you back and they will lie I give them no stars value City gets no stars die *******
If you can't pay for your furniture straight out or put the furniture in layaway do not finance your furniture because they will go through Rent-A-Center and they will take your payments twice and they will not pay you back and they will lie I give them no stars value City gets no stars die *******
Please avoid Value City Furniture if you are expecting to be treated as a valued customer. We purchased a family sectional for our living room with an extend warranty (5 year protection plan). We had to call three times in three years. We had someone do repairs the first two times and they were very nice. The third time we had to call (see the photos below) of underneath the cushions and leg recliner. We called and reported (sent pictures and video) everything that was asked of us only to be told by a Value City Representati... read more
Please avoid Value City Furniture if you are expecting to be treated as a valued customer. We purchased a family sectional for our living room with an extend warranty (5 year protection plan). We had to call three times in three years. We had someone do repairs the first two times and they were very nice. The third time we had to call (see the photos below) of underneath the cushions and leg recliner. We called and reported (sent pictures and video) everything that was asked of us only to be told by a Value City Representati... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 7:00 p.m.
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