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American Signature Furniture

4.4

About this business

We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more

Location details

15018 North Dale Mabry Highway, Tampa, FL, 33618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.46,081 reviews
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G F.'s profile image
G F. 
3 years ago

Buyer beware.. bought a mattress from them 6 years ago..was told it was guaranteed for 10 years no problem. Well, the mattress doesn't hold its shape and sinks down..furniture man came to the house for inspection and said it should be replaced. You guessed it, not standing behind their merchandise..will NEVER step foot in that garbage store again..and word of mouth will do the job!! 

Cassandra D's profile image
Cassandra D 
3 years ago

Beware of the 7 day refund/exchange policy. Under no circumstances will you get your money back. Order some bar stools 16 November online, which originally give a delivery date as 24 November, upon submitting order the delivery date changed to December 21 but received items December 24. Now considering the holidays and a snow day, I wanted to exchange the stools because I inadvertently ordered the wrong ones, same brand. VCF would not even give a store credit. I have previously ordered furniture from them and most recently i... read more

Joan F's profile image
Joan F 
3 years ago

I purchased a motorized lift chair for my mom in anticipation of her hip replacement. Picked up the chair in late November 2021. Her surgery was 12/23, she came home from the hospital on 12/24. The motor on the chair stopped working on the night of 12/25. I called the next day to schedule a repair. The man located our purchase by looking up the phone number. He said we would get a call within 72 hours. Over 72 hours later, no call had been received. I called back - he said THE ***** NUMBER WAS OFF BY ONE DIGIT IN THEIR SYSTE... read more

Angienise D's profile image
Angienise D 
3 years ago

I bought furniture from Value City Furniture was informed that I would receive the furniture December 28, 2021 then January 13,2022, then January 19,2022, now February 2022. Bought the furniture in August of 2021. **************** is horrible no one knows when but they knew how to take the payment and get commission off the sell. If I dont get a full refund as I now am convinced they are trying to scam and get extra delivery fees and money in general. I was told one day accessories was not there by one sale representative an... read more

Ulises A's profile image
Ulises A 
3 years ago

To start off I ordered a dream relax mattress through Value City Furniture and there was a deal going which was buy one get one free. My initial delivery date was early October and this is when the issues began. Once the time came for it to get delivered they would call me the day before to tell me that its getting pushed back to next week, initially I said its fine I understand, but it kept going for weeks. I clearly started getting upset about the situation so they discounted my delivery fee and eventually I got 1 of the m... read more

Mandy17103's profile image
Mandy17103 
3 years ago

I purchased a sofa online through Value City on September 26th 2021. Expected delivery to my local store for pick up was December 3rd. I received a call on November 20th advising me there was a delay until December 23rd. I accepted the initial delay. Today is December 21st 2021. I called the store to confirm my pick up date as I hadnt received a cancellation or confirmation. The woman left me on hold for a few minutes. When she returned she stated it wasnt ready for pick up until February 18th. I questioned the lack of notif... read more

Rebekah A's profile image
Rebekah A 
3 years ago

I ordered a sofa sleeper and was told it would be delivered to the store in a few weeks right before Thanksgiving. I never got a call. Then when I called I was told they sent it back two days later because I never picked it up. Then I was told it would be a month and it would arrive again. Now I got a call this morning that it would t be until March. When I called to speak to a manager I was told there was absolutely nothing they could do and that it had never actually ever been at the store. Complete lack of empathy or any ... read more

John S.'s profile image
John S. 
3 years ago

Out $400 due to American Signature Furniture's (Subsidiary of Value City Furniture ***** inability to perform service as promised and to properly execute a refund as requested. American Signature Furniture was unable to deliver my furniture as was requested and paid for due to an error on their part. They agreed to refund me the cost of the delivery and setup not being used and to refund me the cost of me having to pick up my own furniture at a location across town. I informed them the refund would have to be by check or to ... read more

Hariny V.'s profile image
Hariny V. 
3 years ago

Value city Furniture, **** MI - We have bought a power recliner sofa and recliner chair for our living room. Though we got it from clearance section, it was not AS IS. We bought 5 years hassle free protection plan along with this. We paid nearly 2000$ for this furniture. The item was delivered on 12.08.2021 , we checked it immediately and found one of the recliner in the sofa is not working . The delivery person informed us that power surge is missing, we called the *** immediately and they want us to call back the next day.... read more

Frequently asked questions about American Signature Furniture

How is American Signature Furniture rated?

American Signature Furniture has a 4.4 star rating with 6,081 reviews. 

When is American Signature Furniture open?

American Signature Furniture is open now. It will close at 9:00 p.m.  

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