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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They keep calling and postponing delivery of a recliner bought in July 2023.
Business response:
We're sorry to hear that you hold a negative opinion of our products, please don't hesitate to reach out to us via email if you need any assistance in the future. Our email address is ***********************************
A company that sales you furniture they don’t even have in stock, I purchased my furniture in august and it’s now October and still have not received it!!! They cancel the delivery date even after they call to confirm a time with you not once but 7 times already!!!
Business response:
We're sorry to hear that you hold a negative opinion of our products, please don't hesitate to reach out to us via email if you need any assistance in the future. Our email address is ***********************************
A company that sales you furniture they don’t even have in stock, I purchased my furniture in august and it’s now October and still have not received it!!! They cancel the delivery date even after they call to confirm a time with you not once but 7 times already!!!
Business response:
We're sorry to hear that you hold a negative opinion of our products, please don't hesitate to reach out to us via email if you need any assistance in the future. Our email address is ***********************************
I loved the forniture there and Vicky C******** was so kind and supportive with my purchase! Thank you so much!
Business response:
Thank you for your feedback! Your kind words mean a lot to our company and it's always encouraging to hear that our work is appreciated. I'm glad to hear that you found value in your experience and that it met your expectations. We will continue to strive for excellence and deliver high-quality work that meets our guests’ needs.
I loved the forniture there and Vicky C******** was so kind and supportive with my purchase! Thank you so much!
Business response:
Thank you for your feedback! Your kind words mean a lot to our company and it's always encouraging to hear that our work is appreciated. I'm glad to hear that you found value in your experience and that it met your expectations. We will continue to strive for excellence and deliver high-quality work that meets our guests’ needs.
WORST customer service. I have a $4000 defective couch in my home that has not been replaced because Value City keeps pushing back my delivery date on replacement (3 times already!) and my first payment is due before I have the actual couch that I purchased! No one ever answers their phone, no one returns messages and my requests are met with resistance. They keep rescheduling without calling me for a time when I work full time!!
WORST customer service. I have a $4000 defective couch in my home that has not been replaced because Value City keeps pushing back my delivery date on replacement (3 times already!) and my first payment is due before I have the actual couch that I purchased! No one ever answers their phone, no one returns messages and my requests are met with resistance. They keep rescheduling without calling me for a time when I work full time!!
I spent almost $1500 on a dresser in this store. Starting in July 2023, the handle fell off. It was going to take 2 weeks before someone could come out to repair it. They stuck a piece of paper behind the screw and said it was repaired. When I complained, they ordered a new drawer which took another month. The drawer arrived, they said from China, broken up in a box and was just bouncing around. Then they decided to replace the entire dresser which arrived warped on one corner. They sent another dresser that looked like it h... read more
Business response:
Hi , we apologize if your experience with us was not up to your expectations. We value your feedback and would like to hear more about it. Please send us an email at ************************************ Thank you.
I spent almost $1500 on a dresser in this store. Starting in July 2023, the handle fell off. It was going to take 2 weeks before someone could come out to repair it. They stuck a piece of paper behind the screw and said it was repaired. When I complained, they ordered a new drawer which took another month. The drawer arrived, they said from China, broken up in a box and was just bouncing around. Then they decided to replace the entire dresser which arrived warped on one corner. They sent another dresser that looked like it h... read more
Business response:
Hi , we apologize if your experience with us was not up to your expectations. We value your feedback and would like to hear more about it. Please send us an email at ************************************ Thank you.
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 9:00 p.m.
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