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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I purchased 2 sofas with this company and got the pure promise warranty for an extra $300 to protect my furniture from anything my kids could throw at it for 5 years the sale rep told me. 1 year and 1 month later I noticed 1 couches cushion threads were coming out and theres a rip on the pillow so its totally pulling away from the back casing and stuffing is coming out. I filed a claim with the warranty services and 50 mins later was sent an email that the claim was carefully reviewed and determined to be normal wear and tea... read more
Value City has internal policies that conflict with the Sale tax exemption laws in that benefit religious organization. Their argument is that the furniture is for personal use, I explained that the ministries we have to furnish apartments, but is is property of the organization. But they did not care.
Horrible! The sectional I paid high dollar for was broken within 3 Months, repeatedly. I took 1 year to get the part, due to Covid, and when it was replaced the technician left the cord out and when the recliner was closed it snapped back in half, once again broken. After repeated calls to ******************* they agreed to replace it but the sectional was no longer sold and I would have to pick out a new one. The store could never locate my claim number, conveniently, and pure promise said it was closed so they couldnt help... read more
I ordered a $1000.00 lift chair for my father in law that has a bad back and bad hips. Since we ordered the chair we had to wait 3 weeks which turned into about 6 weeks for the chair. Once we got it he used it 2 times and got stuck in the chair due to the brain box went out. They sent a guy out to tell us he would order a new box which instead they are replacing his chair but we have to take back the old chair and pickup the new chair. They don't care about their customers at all. Called customer service and the lady was so ... read more
I purchased that didnt meet standards. The product is discontinued and no solution offered to the customer. I purchased a leather bed and is peeling terribly.
I have had a terrible experience with American Signature Furniture. I ordered a sectional 12/22 and should have been delivered 5/3/22. My delivery was delayed twice. I took time off from work. I called customer service as well as the store and both were unable to provide details regarding ETA of the drivers. **************** reps were rude and had poor customer service skills. I will never purchase from this company again. Horrible.
I have never had such a negative experience purchasing from a company, and most certainly have never felt the need to file a complaint. I ordered a dining room table in December and a pick up date was scheduled for January 14th. I received a call that my table had arrived so l arranged for a hauling team to meet me a Value City. If you decide to pick up your merchandise, please make sure that you open the box and check your items. I almost didnt, but something told me not to trust that everything was shipped without damages.... read more
Ordered furniture in December. Received 2nd week of Jan. **** delivered one recliner was broke. Called, sent a representative out Feb 7th. Said would order part and get it fixed. Here we are April 28th and still have a broken recliner. Call weekly to get a different story from the manager. Part is on order (**** that line 6x) .will be on such date, part came in today we will be out Friday(VC cancelled appt). We have the piece at the **** house it will be here in 2 daysThat is just part of the excuses. Talked with the manager... read more
We purchased a living room set in March. The initial delivery date was April 9th. They called and said the right recliner for the couch didn't come on the truck and pushed my delivery date out to April 27th. I received another call stating that the piece still hadn't come in but that they could deliver what they did get and set another delivery date for the other piece once they got it. I said that would be fine but was then told that I would have to pay a second delivery fee because their policy states they can't make two d... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 9:00 p.m.
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