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American Signature Furniture

4.4

About this business

We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more

Location details

15018 North Dale Mabry Highway, Tampa, FL, 33618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.46,081 reviews
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Denise C's profile image
Denise C 
3 years ago

My experience with Value City has been terrible. I Purchase a Couch on 7/28/2022 The couch was delivered with two big holes in the couch at the bottom corners, the fabric was torn. The couch was also it appears smashed with other furniture placed on top of it, the cushions on the top were all smashed down about 3 inches and wrinkled. I was very unhappy that I waited for this couch , paid you in full, and you team never bothered to inspect your merchandise. I asked your delivery team to please take the couch back with them, t... read more

Verna B's profile image
Verna B 
3 years ago

I purchased a leather sofa m, chair and Bluetooth fireplace in October of 2021. I received the sofa in December, the chair in February. The delivery in February was a nightmare, I work early mornings and as for a delivery after noon. The delivery policy is take it when we can get it to you or dont get it at all. Its August and I just got a call where I was not given any options, I spent 5k and I was treated like I spent $5. I will never ever buy a cotton ball from value city furniture. 

Czar V.'s profile image
Czar V. 
3 years ago

I bought a king *** with mechanical features its a sale products but they sold me the warranty for 5 years pure promise warranty is on adjustable base that is not working and now I get different its covered its not covered by Nilica & then **************************** its hard to deal with this people ,whether you buy a sale items but you sold the warranty its covered ,they dont offered to repair or replace or give back my money 

Trisha B's profile image
Trisha B 
3 years ago

ABSOLUTELY DISGUSTING SERVICE. Bought and had a couch delivered on April 18th. It broke within a month. They sent someone to fix it. Its broken again. They said they were replacing the whole couch. THEY SENT 1 PIECE OF IT. I said i wanted a refund because this is ridiculous at this point. They said after 7 days there are no refunds. They gave me $200 back on a $2300 sectional for compensation and said they were replacing the other 2 pieces. Today only 1 other piece was delivered. Im currently on the phone being repeatedly pu... read more

Denise H's profile image
Denise H 
3 years ago

I purchased a 5 piece wooden dining room set and paid for repair services in case anything happens, spills, discoloration, etc. On June 5, 2022 I spilled cooking gas from a plate onto the wooden table. I called Value City Furniture **** **************** regarding the spill, they said they would have a tech to come out to fix the spill. A person came out took a picture of the spot and said there was nothing he could do and said for me to call the store. I called Value City Furniture, they told me that they would have to order... read more

Jill R's profile image
Jill R 
3 years ago

It seems like they promise you a quick shipping date just to get you to buy knowing they can't hold good on the promise. I ordered a big sectional. They said all but two pieces were in the US in a warehouse. The other two pieces would be shipped from overseas. The delivery date keeps changing without anyone letting me know. No courtesy call or email. Now I find out NONE of the couch pieces are in the US. They haven't even shipped from overseas yet! 

Janet T's profile image
Janet T 
3 years ago

**************** at Waldorf **********************. A very small problem could have been listened too and understand, yet ******* didnt listen, due to her information was all wrong: receipt times and delivery dates wrong id EVERYTHING were all wrong. I call to allow her fix the problem. I DID NOT want a refund. But her unprofessional styles i differ the thought. 

Gary O.'s profile image
Gary O. 
3 years ago

Had a wire not connected to a speaker. The two men rushed me and cut me off when asking questions. Then they got sound out of the system and declared the unit good and left quickly. I was treated dismissively and rudely. Those delivery men are no longer allowed on my property. I paid for 5 star delivery and did not get. To add salt they said it would be two weeks before the unit could be looked at. Luckily the next day I discovered the loose wire myself. The furniture is now very nice. Over all experience 3 stars. 

Dianna W's profile image
Dianna W 
3 years ago

We purchased two recliners and within 1 week decided it was not what we wanted. We called Value City Furniture in ********, ** to arrange for them to pick up and return the chairs. 1st we had to wait over a week when we live within ***** miles from store. Second, we gave them SPECIFIC directions to get to our house because it is in a new build community and GPS would not route them to our house - we did this twice. The day they were to pick up the chairs, they did not follow the directions and so never showed up at our house... read more

Frequently asked questions about American Signature Furniture

How is American Signature Furniture rated?

American Signature Furniture has a 4.4 star rating with 6,081 reviews. 

When is American Signature Furniture open?

American Signature Furniture is closed now. It will open at 10:00 a.m. 

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