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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
BEWARE OF HAVING THEM PUT TOGETHER YOUR FURNITURE !!! THEY DELIVERED AND INSTALLED MY DAUGHTER'S CONCERTO KING CANOPY BED AUG 2021 AND NOW THAT SHE HAS HAD TO MOVE WE HAVE BEEN TRYING TO TAKE APART THE BED TO FIND OUT THAT WHEN INSTALLED THE ALLEN HEX SCREWS WHERE DAMAGED BEING INSTALLED WITH A DRILL OR IMPACT GUN WE HAVE CALLED NUMEROUS TIMES FOR THE PAST 2 WEEKS AND NO ONE WANTS TO HELP WE HAVE TRIED WITH ALLEN HEX SCREW REMOVER STRIP SCREW KITS AND TANTANIUM DRILL BITS REMOVER AND IT NOTIHING IS WORKING WE HAVE CALLED COR... read more
Business response:
Hi _. We're sorry to hear that we fell short of providing you with the level of service that we aim for, and we would like to make things right. Could you please send us an email with your invoice and telephone number at ***********************************? We're eager to hear from you. Best regards,
Ordered the Barlow Large Floating Entertainment Center in Black on November 14, 2022. The delivery date kept being moved back. On April 29, 2023 I was informed that the product is no longer available. So I have made payment on my Credit Card with Interest and the company has sent me a payment due notice every month and now they don't have the product. This is a cause of Fraud. There were still taking orders when the vendor stopped making the product. Not sure if they is happening to other people, but this practice should not... read more
Business response:
Thank you for informing us about your situation. We will continue to support you in your efforts to find a solution. If you still need assistance, please reach out to us. Our email address is ***********************************.
Ordered the Barlow Large Floating Entertainment Center in Black on November 14, 2022. The delivery date kept being moved back. On April 29, 2023 I was informed that the product is no longer available. So I have made payment on my Credit Card with Interest and the company has sent me a payment due notice every month and now they don't have the product. This is a cause of Fraud. There were still taking orders when the vendor stopped making the product. Not sure if they is happening to other people, but this practice should not... read more
Business response:
Thank you for informing us about your situation. We will continue to support you in your efforts to find a solution. If you still need assistance, please reach out to us. Our email address is ***********************************.
They have the same problem for years read the reviews. They will have what you bought 40days after the day you expect. DO NOT BUT ANYTHING IN THIS HORRIBLE STORE. YOU WILL REGRET FOR SURE. I BOUGHT A FULL ROOM BUT THEY DIDN'T HAVE IT. THEY SAID THEY WILL HAVE AFTER 50 DAYS THAT I BOUGHT. THEY ARE HORRIBLE. NOW HAVE TO ** ***** ** ** ** ****** ********** I BOUGHT WITH THEM BEFORE SO THEY HAVE MORE QUALITY AND THEY ARE MORE SERIOUS AND RESPONSIBLE THAN AMERICAN SIGNATURE
Business response:
Hello, we're sorry to hear that your item is delayed and would like to help. Please send us an email at ***********************************so that we can address your concerns.
They have the same problem for years read the reviews. They will have what you bought 40days after the day you expect. DO NOT BUT ANYTHING IN THIS HORRIBLE STORE. YOU WILL REGRET FOR SURE. I BOUGHT A FULL ROOM BUT THEY DIDN'T HAVE IT. THEY SAID THEY WILL HAVE AFTER 50 DAYS THAT I BOUGHT. THEY ARE HORRIBLE. NOW HAVE TO ** ***** ** ** ** ****** ********** I BOUGHT WITH THEM BEFORE SO THEY HAVE MORE QUALITY AND THEY ARE MORE SERIOUS AND RESPONSIBLE THAN AMERICAN SIGNATURE
Business response:
Hello, we're sorry to hear that your item is delayed and would like to help. Please send us an email at ***********************************so that we can address your concerns.
Buyer Beware! I purchased a leather sectional from this store and bought the 5 year protection plan because I was told by the sales person that it covered everything on the sectional. I have now had the service repair technicians out at least twice and they have not done anything at all to resolve the issues. I went into the store to see the Manager (Mark) and he told me that there is nothing that they can do and I am just basically out of luck with the purchase of the sectional and warranty. Now we have a very expensive pie... read more
Business response:
Hi! Thank you for taking the time to provide us with your feedback. We are sorry to hear that we did not meet the level of service that we aim to provide. If there is anything further, we can assist you with, please do not hesitate to reach out to us via email at ***********************************.
Buyer Beware! I purchased a leather sectional from this store and bought the 5 year protection plan because I was told by the sales person that it covered everything on the sectional. I have now had the service repair technicians out at least twice and they have not done anything at all to resolve the issues. I went into the store to see the Manager (Mark) and he told me that there is nothing that they can do and I am just basically out of luck with the purchase of the sectional and warranty. Now we have a very expensive pie... read more
Business response:
Hi! Thank you for taking the time to provide us with your feedback. We are sorry to hear that we did not meet the level of service that we aim to provide. If there is anything further, we can assist you with, please do not hesitate to reach out to us via email at ***********************************.
I purchased a lift chair from Value City in St. Ann for my mom who is recovering from a serious illness. I paid $169 to have it delivered to her home. The floor sample of the chair in the store was comfortable, but the one delivered to us was very hard and my mom couldn't sit in it. I reached out to the store to return it. They told me I would lose my delivery cost, which I knew. But then told me I would have to pay a restocking fee of around $115 which was not explained to me on the day of purchase. Then they told me I woul... read more
Business response:
Hi_, we are sorry to hear about your recent experience and would like to investigate this matter further. To assist us in this process, could you please send an email to us at *********************************** and include your name and phone number associated with the order in question? We appreciate your cooperation and hope to resolve this issue as soon as possible. Thank you for bringing this to our attention. Best regards,
I recently bought living room furniture. I set it up as a pick and proceeded to do so. Upon unboxing of the item I found the loveseat was not the right one. I called the store and they said I would have to return the loveseat myself and pick another one up. After picking the new one up I noticed when unpacking that the wiring harness was damaged and called the store. Manager said they would order new parts or new back to loveseat and re-write my contract taking some money off, which I was fine with. However, I have called, e... read more
Business response:
We appreciate you bringing this matter to our attention, _. We would like to investigate it further. To assist us in this process, could you kindly send an email to us at bbbcomplaints@americansignature.com and provide your name and phone number for that order or the invoice number attached to the order? Thank you for your cooperation. Best regards,
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 7:00 p.m.
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