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American Signature Furniture

4.4

About this business

We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more

Location details

15018 North Dale Mabry Highway, Tampa, FL, 33618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.46,081 reviews
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Mark P's profile image
Mark P 
3 years ago

I ordered a couch and loveseat at the end of January gave a delivery date of March. Got a call and said it would be delivered May 19th. They delivered the loveseat and when they tried to bring the couch in they damaged it and it had to be sent back. They scheduled another delivery for two weeks later and they didnt even get that one out of the truck before it was damaged. So, then I get a delivery date for July 21st then come to find out its not coming until August 11th. 6 months from the time of the order and 3 months after... read more

Rhonda S's profile image
Rhonda S 
3 years ago

I should have listened to others regarding this company....I ordered a sectional from the Value City in **************** ********. The sectional was supposed to be delivered on 7/1/22. The delivers arrived on the date (late), one of the delivery men came in to my house with the ottoman and and started to put the legs on it (he had a difficult time). The other delivery person walked into my house about 15 minutes later passed by me without saying anything and started talking to the other delivery person (who I know now was hi... read more

Rosalie P's profile image
Rosalie P 
3 years ago

I have been a customer of ********************** since I believe ****, I don't know why I kept going back but probably for the cheaper price, well I guess you get what you pay for.After my leather sofa had it's last wear & tear for almost 10 yrs which I purchased from a better furniture store outgrew it's value I decided on Value City.I bought a 3 piece leather sofa set (Free Recliner) that only last 2 yrs when the leather started to peel terribly, after simply showing photos to Value City they gave me a credit which was bet... read more

Isaac R's profile image
Isaac R 
3 years ago

The company is totally unwilling to stand behind their product. Insurance was purchased during the initial negotiations and 2.5 years later, when the Sofa's in question have faded to their pre-colorized level, Value City claims they are not required to address this issue. I wrote a note to their CEO and received a reply that the *** site does not pertain to Value City. Total run around and push back.Please see said complaint below:In September of 2019, we purchased two powered reclining sofas for our daughter. during the fir... read more

Oluseyi K's profile image
Oluseyi K 
3 years ago

If it's possible to give negative star, that's what this business deserves. The sofa and ottoman started falling apart from the day it was delivered. Even with the 5 years warranty service I bought, they refused to fix the sofa and ottoman. Do not buy from value city furniture, they sell inferior products and rubbish warranty services, they are bunch of scammers. 

Theresa C's profile image
Theresa C 
3 years ago

If I could I would leave a negative star. We paid for the extra warranty on living room set. Waited for 8 months to get it. The female manager I talked to yesterday was so unprofessional, degrading and literally told me to sit on my porch with coffee and wait for the repair man to come after weve been waiting for months! She says they tried to call me the day before many times-no they didnt-I have no missed calls, no voicemails and my phone is always, always with me. I am a caregiver and I am so busy all the time. They lost ... read more

Bobby F's profile image
Bobby F 
3 years ago

We purchased a very expensive bedroom set from Value City online and went and picked it up in the *********, **** store on ********************., got everything home to sat it up and found out that we were missing the hardware for the mirror, now this furniture was picked up on May 18th and this is July 7th, 2022 and we still haven't received the hardware yet, we've called the store in ********* many times, only to be lied to, called the store in ********, ****, it's not the fault of the store in ********, they were not awar... read more

Laura H's profile image
Laura H 
3 years ago

**************** is unreliable and deceiving to the customer at time of purchase. I purchased a table, 6 chairs and an entertainment center and also paid for the Pure Promise warranty to protect against accidents from Value City. I have been very pleased with the purchase until the other day when my table apparently had a reaction with something set on the table for literally about 6 hours. I'm not sure exactly what it was caused from but I was guessing from a leaky essential oil dispenser that had just randomly been placed ... read more

Chiseko H's profile image
Chiseko H 
3 years ago

I ordered furniture, and the delivery date was changed without consulting me, and didn't want to honor delivery date already agreed upon. Not interested in customer service, a lot of excuses for not following through with the proposed date of delivery. The order was placed a month in advance, and I was told all the items ordered where in stocks and would be delivered on proposed date. This is my last time doing business with Value City and I will share this experience with all my friends and family, not to order from them. 

Frequently asked questions about American Signature Furniture

How is American Signature Furniture rated?

American Signature Furniture has a 4.4 star rating with 6,081 reviews. 

When is American Signature Furniture open?

American Signature Furniture is closed now. It will open at 10:00 a.m. 

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