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We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
I give zero stars, DO NOT, I REPEAT DO NOT BUY ANY FURNITURE FROM THIS STORE. They absolutely have no idea what they are doing. I ordered a new bed frame and mattress back in September and was told it would be delivered November 5th. 2 days before delivery I get a confirmation call and they list off all of my items and say it will be delivered. Delivery guys show up Saturday with no mattress and the hardware and legs to bed were missing. I called and was told there was a "glitch" in the system and it didnt show my mattress w... read more
If there was a zero star option, that is what I would give this company. Do not shop here. I purchased a piece of furniture and was told that I could return it within 7 days, however I was not informed that there would be a 15% restocking fee. I was charged over $500 in fees to return my furniture. Not sure if VCF is aware, but I can purchase furniture from almost any online retailer such as Article, ******, Love Sac and return my items without incurring such predatory fees. Take your money elsewhere and do not allow this co... read more
Value city is the worst company I have ever had to deal with. I bought a couch that started ripping due to what has to be defective material. Called and tried to get help a number of times. New cushions that tore as well. Obvious defect in material. Got to the point where they threw the one yr warranty in our faces. They are now not returning our calls or addressing anything to help the customer. Waste of money, terrible customer service and they will never grt my business again. I would love to talk with someone that is rea... read more
This company and its employees are committing fraudulent charges. I purchased a $741 recliner that I needed to take home the same day due to a family members medical necessities. During checkout, they had a problem with their system and it did not print out my receipt. They assumed the transaction did not go through although it showed as pending in my credit card right away.I was told I needed to run another credit card. Since I was in desperate need to take this recliner the same day, they ran the other card which printed o... read more
The couch they sold me is under 2 years old. When you sit on the right side you feel like you are going to the floor. The left side was replaced less then 6 months ago, and the arm of the ****** is all rippled. When they replaced the left side, they told me it would be 2 weeks, when they did not get back with me, I called after a month. They told me they could not get part and it was bringing replaced. It took them 2 months to replace and did not call me with a date they just set one up. The did not even call me with the dat... read more
Save your money and shop elsewhere!!!!!! Horrible customer service. They gave me broken/defective furniture then blamed me and the moving company, they suggested to me!! I couldn't sit on my furniture for 3 weeks until they sent another 3rd party company to fix it. This company is horribly run. The staff is rude, including corporate. I don't know how they're still in business. They don't offer delivery. They don't offer maintenance, only excuses and blame.
This is probably the worst customer service and quality of items that Ive ever experienced. This all started back in September 2021, my mom and I went here to get a mattress, bed frame, and desk. We found ones we liked, placed the order, and we were told all the shipping dates.This is where it all goes down hill.The mattress was delivered a few weeks after purchase and then the desk and bed frame were supposed to be delivered in December of 2021. Then, they got delayed to February 2022. Then again, just a few days before del... read more
If I can give this business 0 stars I would. This is the absolute worst company I have ever done business with. We place an order with them in July for a bedroom set and we receive a broken bed and no chest. They then ask us to bring the bed back, which is not our responsibility, but we did so anyway. The chest then gets delayed for MONTHS without them following up, only pushing the day back further. Now In OCTOBER, the tell us that they wont be selling the chest we originally bought and offer a discounted price for a bigger... read more
I have been going back and forth with customer support for VCF for weeks now. Their online chat support is useless and the in store staff is even worse. I need contact information for the manufacturer of a couch I bought from VCF and now need to have repaired. Im not asking for anything more than contact information and VCF refuses to provide that. Shameful the way they treat people. Not to mention the fact that less than 2 years after purchase a $2k couch is falling apart
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
American Signature Furniture is open now. It will close at 9:00 p.m.
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