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American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
We believe a well-furnished life shouldn’t be expensive. So we’re always searching to bring you the newest trends and quality craftsmanship at the best price. High-end styles you’ve seen elsewhere, down-to-earth prices you’ll only find here. All with quality you might not expect, but definitely deserve. Love the style. Feel the quality. Believe the price. This is a designer furniture store without the designer prices. And now, we’ve made shopping with us even easier and safer! Schedule a free ap... read more
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
How is City Furniture in Toledo Ohio on Monroe is horrible horrible furniture store I still have a warranty my furniture is not even a year old and it's all broken down they say that it's my fault it's neglect how can you neglect a couch and a chair are you kidding me you just don't want to fix your merchandise and if I would have read the reviews before I bought from them I would have never done it they have way too many bad reviews
Business response:
Hi , we apologize if your experience with us was not up to your expectations. We value your feedback and would like to hear more about it. Please send us an email at ***********************************. Thank you.
I purchased a faulty table and chair set . My marble table was changing colors and even with the top laminate, it could not withstand a small drop of liquid without staining. I purchased a five year warranty when I file my claim it was denied saying that the claim wasn’t reported in enough time, and I specifically mentioned in my claim that I did not know when the damage took place. So when I file my claim, I knew that I purchased my item over 60 days ago and stated that I read my warranty and it says that my product was cov... read more
Business response:
Hi , we apologize if your experience with us was not up to your expectations. We value your feedback and would like to hear more about it. Please send us an email at ***********************************. Thank you.
I got a reclining sofa in June 2022 for my new home. In September as moved in and I started to use it.In January I noticed some issue and called them in February about a fabric and sewing issue . I also bought extra warranty . Finally a service came and said I should receive a call in the next 5 days . Nothing I emailed them : they apologized and said they will be in touch in the next 2 or 3 days. Still nothing . So after 1 month I am very disappointed. I want them to change the sofa because the fabric makes balls like an ol... read more
Business response:
Hi, we apologize if your experience with us was not up to your expectations. We value your feedback and would like to hear more about it. Please send us an email at *********************************** with your order number or phone number on the order. Thank you.
I went to buy a new mattress for my bedroom set. My husband is a heavy man. At least 400lb. We explained that we needed strong support. We was taken instead. I was sold a pillow top mattress with Massage and lyft. My husband's side has Sunk in already just of 2 years. We was told to buy top mattress but we can't free the message. I've wasn't Explain the protocol of returning the mattress they come out and measure your mattress & no matter how un comfortable the mattress is thier never will exchange it. We was told if it didn... read more
Business response:
Hi, we apologize for any inconvenience you may have experienced and would like to investigate this matter further. To assist us in this process, please send an email to bbbcomplaints@americansignature.com and include the name and phone number associated with your account. We will do our best to assist you in resolving any issues you may be facing. Thank you for your understanding and patience. Best regards, Joy
Incomplete order after 3 days. Kids furniture broken beyond repay and asked to keep it at a discounted price… sorry my child safety doesn’t have a price tag. Zero communication for sales rep management the whole entire company and store..
This company sells a warranty but fails to tell the customer it is their responsibility to call to get their money back. So when you call after you think you have given the plenty of time to send you the refund they then decide to inform you that , Oh you called to late you are not entitled to the $500. This company to me is a SCAM and just think how many other people they keep $500 from.
If I could have given 0 stars, I would have. We purchased two sofas at the end of 2021 and we purchased the 5 year warranty. Well, one of our sofas are damaged so we called in to file a claim. We were told to take pictures and send them in so we did. We received a call asking to "video chat'' so they could see the extent of the damage rather than sending a representative out to verify the damage. After many calls back and forth, Value City decided to replace the sofa and told us that they would be in touch to iron out the de... read more
purchased two sofas from value city in Virginia Beach in 2018. We have since come across some issues with the structure of the sofa (broken wood in the seating structure, and the reclining handle breaking) as well as the leather started to peel and tear. When we purchased the sofas, we also purchased their extended warranty(Uniters) that was good for 5 years. we have since made several claims for the sofas for the issues we've had and we continued to get denied. Ive read the policy through and through and based on our claims... read more
This company is just awful. I bought a sofa with them in 2019 and bought a 5-year warranty with it thinking it would make my life easier if anything happens to the sofa I can go through the warranty. Three years later, a section of the sofa broke and I contacted VCF and was directed to use their third-party warranty company. No problem, I went through all the hoops and filed a claim with the warranty company which later was approved and a replacement part was authorized. Here is where the problem came: I was supposed to be c... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,081 reviews.
When is American Signature Furniture open?
American Signature Furniture is open now. It will close at 9:00 p.m.
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