American Medical Response

Tracey V 

on BBB

2 years ago

The driver and passenger had more than enough room to go around my car, oh they were about 4 cars behind me yet there were not any. I moved to the right lane while they proceeded to drive, not in the lane to my left but the left lane after that one. They never passed or sped up and the sirens were on. I proceeded back to the very left lane to get onto highway. They still did not go around my car or the other cars in front of me. Everyone was slowing down to let them pass but they did not. After we were on the highway they th... read more

Cm M 

on BBB

2 years ago

Well, I am not impressed. This is the third party that Premier health chooses to use. Service is incredibly slow to transport between two hospitals. Hours of delay. I see many reviews regarding business practices and wonder why Premier Health exposes their patients to this type of service. Maybe they could explain?? Really zero stars. 

Jane (for Tracey) W 

on BBB

2 years ago

If I could give them negative stars, I would. I have been trying to help my daughter-in-law get compassionate care relief. She is in the process of getting a green card, hence does not have a social security number. This means she can't work, she can't open a bank account or be on her husbands bank account, she doesn't have insurance, can't file taxes, etc. Her husband has been out of work for an extended period of time and they have run through their savings and are barely surviving day to day. It took five months for them ... read more

Samantha C 

on BBB

2 years ago

Used AMR last summer for emergency ride to the hospital when I had a cardiac episode. I provided my insurance information at the time, but they did not have it when they sent me a bill later. I provided it and my insurance processed it. I should owe about $50 but still being billed for the full amount. They claim that my insurance denied the claim. My insurance says otherwise. 5 months later still dealing with this. Is this how you do business AMR? You have a contract with my insurance and you are in violation of it. 

Germaine A 

on BBB

2 years ago

The EMTs are always nice, but the billing is just downright CROOKED & *****. I have had the misfortune of using their services twice in my lifetime, and though they were about 15 years apart, they screwed me both times. Both times they waited to bill me until 1 year and 1 month after the service, so that it would void my insurance (which specifies that it must be billed and claimed with in 365 days in order to be paid). They say that they didn't have my insurance information, but amazingly when I called their billing ****** ... read more

Karen P 

on BBB

2 years ago

Terrible company. They took my mom to the hospital, 2 weeks later get a collection notice for an unpaid bill. They claimed my mom did not have insurance. What really happened is that they had the wrong spelling for her name and an insurance company will not pay in the info is incorrect. Today they were to pick her up so that she could have a life-saving procedure. No show! So if my mom dies, it's on them 

Ch N 

on BBB

2 years ago

They conduct shady billing practices. Theyll send you straight to collections instead of trying to collect payment. Even when you put in excessive effort to make sure they are going to get paid. DO NOT USE THEM UNLESS THERE IS NO OTHER OPTION TO GET TREATED!! 

Clarissa H 

on BBB

2 years ago

I wouldn't even give this place a star. I never acn understand the customer ********************** phone operator and they are totally scamming or something because they ask for way too much personal information. They supposedly have my account pulled up, but I have to provide all information and then they ask for social security numbers. Mine and the patient! They're totally doing something illegal, let's do something about this! I'm sure so many people have unnecessary stress fall on their shoulders. 

Erica G 

on BBB

2 years ago

Horrible company. Waited 14 months from service date to text me saying I owed 1404.92.They claimed that my insurance denied the claim.i contacted my insurance to ask about it.come to find out they have never billed my insurance.I was on the phone with them for a total of over 2 hrs.I could barely understand the person I was speaking to,her English was horrible.My insurance contacted them and they proceeded to tell my insurance that I could just disregard the bill I call them back again just to be on the safe side and I end u... read more