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American Medical Response
- Healthcare
- Cañon City, CO
About this business
Location details
3245 US-50, Cañon City, CO, 81212, United States
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By far the worst company I've ever worked with. Will not listen to my insurance company or myself. They say that they're going to put my bill on hold while my insurance company looks at the bill and they say they're going to send my insurance company the documentation that they need, however they do not forward the information to my insurance company and they do not put my bill on hold. I ended up paying the bill because they're threatening me to turn me into ***************** however they did say that they would work with u... read more
Business response:
<p>AMR has reviewed the consumers concerns. The consumers insurance carrier is not contracted with AMR in this area. As a result, the amount not paid by insurance becomes patient responsibility. At this time, our office is actively working on satisfying the insurance carrier's request.</p><p>We would like to thank the consumer for bringing the concerns to our attention and apologize for any inconvenience this may have caused.</p>
I recently had a medical emergency and called 911. The dispatcher sent a ambulance from American Medical Response to my address. The EMT'S and service I received was great!A few weeks later I received a bill from my insurance company explaining what my portion of the medical bill I was responsible for.After paying my portion, I received the bill from American Medical Response stating that I had an outstanding balance. I reached out to my insurer and was told that they had negotiated on my behalf with AMR, and the amount that... read more
Business response:
The consumers insurance carrier is not contracted with AMR in this area. As a result, the amount not paid by insurance becomes patient responsibility. We understand that emergency medical care is an unexpected expense. To help our patients in these scenarios, we offer discounts where allowed by law, 0% interest payment plans, and offer our ****************** Program to those most in need. Please let ** know if you would like more information on available discounts or our ****************** Program. 0% interest payment plans ... read more
This place is a scam I have a minor that has medical insurance and it was provided when my child was picked up 3 weeks after her trip in ambulance I received a bill for ******** if I receive medical insurance through the state And Ebt and I am not working this is disturbing
Business response:
It is encouraged for the consumer to contact our customer ********************** department at ************** to provide the health insurance information for billing, as there is a possibility that the insurance information provided at the time of service did not cross over in the data entry process.
On 2/10/23 my daughter was transferred from ************** to ******************** by ****************. A few weeks later I received a text message with a link to log into my **************** account. I went to the link which showed I had a bill due in the amount of $1392.99. The account showed my insurance information could not be found. There was an area where I could add my insurance information. I added my insurance information and the claim was submitted to my insurance. About a week later, I can see the ***************... read more
Business response:
After careful review of the account, it has been determined that the above referenced trip defaulted to collections in error. As a result, the account has been cancelled with the collection agency and an invoice is forthcoming to the address on file. We sincerely apologize for any inconvenience this may have caused
My name is ********************* and American Medical Response is charging me for a service I never received. I called on May 18th, 2023 and I was told I was charged for a ride home. I called again today on May19th, 2023 and I was told it was for cleaning me up. Neither incident happened so now I will be pursuing a lawsuit. If a service was provided, wouldn't I have signed something? So now I am filing a lawsuit.
I suffered a severe fracture on 10/22/2022 that required an EMR transfer to our local ER. The *** carefully took my name, insurance information and social security card photo. A few weeks after surgery on 10/28/2022, I called EMRs billing company in ***** to see if they had whatever they needed to file an insurance claim. They could find no record of the transport. After a few months of trying to track this down, I get a call from a collection agent so call EMR again. The account was found but the name and address were incor... read more
My issue like so many others is billing. My date of service in which I needed an ambulance because of my hip popping out of its socket was 1/10/2021. I heard nothing from them in regards to a bill as I noticed a $1435.92 claim was approved with my health insurance in April , 2021. Then just a month ago in 3/2023 (YES-2 YEARS AND 2 MONTHS LATER) I receive a bill for $1435.92 due immediately. I called my health insurance and they confirmed they paid 100% of that claim and that amount on 4/5/2021. So 2 things here- why did I ge... read more
My issue is with their billiing . They have a terrible practice of sending your bill immediately to a collection. Everyone has different situations. I have health insurance and can't even get my bill paid because they immediately sent my bill to a 3rd party collection agency. The 3rd party they use doesn't answer the phone or handle business properly. The 3rd party is called *****(Gulfstream Outsourcing Specialized Billing). The incident happened in November. I'm still fighting to get the bill paid by my health insurance 5 m... read more
It has been in excess of two months trying to have a small check reissued by AMR HOLDCO for transportation reimbursement. I have called and left messages during this time on multiple occasions. Once a lady actually answered but said she couldn't do anything, I would need to try back. I did try back, umpteen times and left messages. A second lady finally called me back a month ago. She said they could "absolutely reissue the check but it might take 2-3 weeks." I waited and the check never came. Tried calling again several tim... read more
Frequently asked questions about American Medical Response
How is American Medical Response rated?
American Medical Response has a 1.1 star rating with 165 reviews.
When is American Medical Response open?
American Medical Response is open now. It is open 24/7.
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