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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Horrible that management knows nothing about the products they have or sell. No matter what the issue all sales are final even if it’s there fault. I had to put together my own furniture that I paid lots of money and insurance for. It’s cheap furniture and a rip off. This store is only concerned about getting paid and not interested in taking care of any problems the customer has with their products. $2,000 is a lot of money, having to put your own furniture together and not being able to get help when you constantly have pr... read more
Business response:
We are sorry you had an issue but are unable to locate a purchase with the information provided. Please contact customer service at 855-788-2891 if you wish to provide additional information for assistance.
Latonya at American Freight in Owensboro, KY was very helpful even though the store didn’t have what I was looking for, she went online and tried to find what I was looking for. She is definitely an asset to your company. Thank you, Latonya!
Business response:
Thank you very much for sharing your feedback and we will share with the store leadership as well. We look forward to helping you in the future!!
I was lied to by Elise in sales. I had a big purchase and was not going to buy after learning they do not assemble furniture. To save her commission she lied and said they made an exception and would put it together. She also said I was their only delivery today. The delivery guys were not told, it wasn't in writing and JT, the general manager only cared about a survey rating. He was very uncaring and was pushing me to work with him on the rest of my furniture. I wish I would have researched the company before the purchase. ... read more
Business response:
We are sorry you did not have the best experience in our store. Assembly is typically not included with delivery but the store indicated they offered to assist you. Please contact them with any questions you might have.
Latonya at American Freight in Owensboro, KY was very helpful even though the store didn’t have what I was looking for, she went online and tried to find what I was looking for. She is definitely an asset to your company. Thank you, Latonya!
Business response:
Thank you very much for sharing your feedback and we will share with the store leadership as well. We look forward to helping you in the future!!
Latonya at American Freight in Owensboro, KY was very helpful even though the store didn’t have what I was looking for, she went online and tried to find what I was looking for. She is definitely an asset to your company. Thank you, Latonya!
Business response:
Thank you very much for sharing your feedback and we will share with the store leadership as well. We look forward to helping you in the future!!
Horrible that management knows nothing about the products they have or sell. No matter what the issue all sales are final even if it’s there fault. I had to put together my own furniture that I paid lots of money and insurance for. It’s cheap furniture and a rip off. This store is only concerned about getting paid and not interested in taking care of any problems the customer has with their products. $2,000 is a lot of money, having to put your own furniture together and not being able to get help when you constantly have pr... read more
Business response:
We are sorry you had an issue but are unable to locate a purchase with the information provided. Please contact customer service at 855-788-2891 if you wish to provide additional information for assistance.
I was lied to by Elise in sales. I had a big purchase and was not going to buy after learning they do not assemble furniture. To save her commission she lied and said they made an exception and would put it together. She also said I was their only delivery today. The delivery guys were not told, it wasn't in writing and JT, the general manager only cared about a survey rating. He was very uncaring and was pushing me to work with him on the rest of my furniture. I wish I would have researched the company before the purchase. ... read more
Business response:
We are sorry you did not have the best experience in our store. Assembly is typically not included with delivery but the store indicated they offered to assist you. Please contact them with any questions you might have.
Kenny from American Freoght was extremely helpful. I would highly recommend him.
Business response:
Thank you for sharing your feedback! We appreciate your comments and will ensure they are shared with store management as well.
Kenny from American Freoght was extremely helpful. I would highly recommend him.
Business response:
Thank you for sharing your feedback! We appreciate your comments and will ensure they are shared with store management as well.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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