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American Freight Furniture, Mattress, Appliance

2.4

About this business

Location details

820 Scalp Ave, Johnstown, PA, 15904, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.4687 reviews
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Mrs. E's profile image
Mrs. E 
2 years ago

I am giving a 5-star review to Lindsey Hammer(who is no longer withe the company) store manager for the Independence location for her great customer service. They need to bring her back. I also wanted to commend Charles (from the Claycomo location) and Derrick (from the Front St. location) on their great customer service as well. I had living room tables delivered that were defective. I made several calls to the store (Independence location) to get the the defective tables picked up and new tables brought out to me. The firs... read more

Business response:

Thank you for your feedback! We are sorry your full experience was not stellar but appreciate you taking the time to tell us about your experience and the folks that helped resolve you issues. We will be sure to share your comments with them and their management staff! 

Lauryn G's profile image
Lauryn G 
2 years ago

So nice, they did everything very quickly, and there were no broken pieces or scratches! 

Business response:

Thank you for sharing your feedback. We are happy to hear you had a positive experience and look forward to serving you in the future! 

Lauryn G's profile image
Lauryn G 
2 years ago

So nice, they did everything very quickly, and there were no broken pieces or scratches! 

Business response:

Thank you for sharing your feedback. We are happy to hear you had a positive experience and look forward to serving you in the future! 

April C's profile image
April C 
2 years ago

Me an my husband went looking for a couch at a decent price tried here found a couch we really liked and the sales man gave us his pitch and what got us was he took a pen and stabbed couch showing it couldn't be damaged by pets or anything so we took it he even talked us into getting the extended warranty that was $299 extra telling us it covers everything under the sun. well couch was originally $1399 I ended up paying way over $3k the first time we contacted was cause the back support beams had broken an I went into labor ... read more

Lauryn G's profile image
Lauryn G 
2 years ago

So nice, they did everything very quickly, and there were no broken pieces or scratches! 

Business response:

Thank you for sharing your feedback. We are happy to hear you had a positive experience and look forward to serving you in the future! 

April C's profile image
April C 
2 years ago

Me an my husband went looking for a couch at a decent price tried here found a couch we really liked and the sales man gave us his pitch and what got us was he took a pen and stabbed couch showing it couldn't be damaged by pets or anything so we took it he even talked us into getting the extended warranty that was $299 extra telling us it covers everything under the sun. well couch was originally $1399 I ended up paying way over $3k the first time we contacted was cause the back support beams had broken an I went into labor ... read more

April C's profile image
April C 
2 years ago

Me an my husband went looking for a couch at a decent price tried here found a couch we really liked and the sales man gave us his pitch and what got us was he took a pen and stabbed couch showing it couldn't be damaged by pets or anything so we took it he even talked us into getting the extended warranty that was $299 extra telling us it covers everything under the sun. well couch was originally $1399 I ended up paying way over $3k the first time we contacted was cause the back support beams had broken an I went into labor ... read more

Lauryn G's profile image
Lauryn G 
2 years ago

So nice, they did everything very quickly, and there were no broken pieces or scratches! 

Business response:

Thank you for sharing your feedback. We are happy to hear you had a positive experience and look forward to serving you in the future! 

April C's profile image
April C 
2 years ago

Me an my husband went looking for a couch at a decent price tried here found a couch we really liked and the sales man gave us his pitch and what got us was he took a pen and stabbed couch showing it couldn't be damaged by pets or anything so we took it he even talked us into getting the extended warranty that was $299 extra telling us it covers everything under the sun. well couch was originally $1399 I ended up paying way over $3k the first time we contacted was cause the back support beams had broken an I went into labor ... read more

Business response:

We were unable to locate a sale with the information provided. Regarding warranties, the extended warranty offered at American Freight does cover many types of accidental damage, but tooth and claw are exceptions to the coverage. The terms and conditions sent to purchasers contain the specifics of coverage. 

Frequently asked questions about American Freight Furniture, Mattress, Appliance

How is American Freight Furniture, Mattress, Appliance rated?

American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews. 

When is American Freight Furniture, Mattress, Appliance open?

American Freight Furniture, Mattress, Appliance is closed now. It will open at 10:00 a.m. 

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