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Altis Grand Cypress
- Apartments
- Lutz, FL
About this business
Location details
1901 Cypress Preserve Dr, Lutz, FL, 33549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I am very displeased with my experience duentonthw fact that I was denied, and the only thing that was on mynreport was outstanding medical bills. Who doesn't have those?? Tricon needs to be very very specific on the qualifications on what will get you approved. They need to say if you have any outstanding medical bills, you will not be approved. The online app process was pretty easy. But I'm very disappointed, due to the fact that I really wanted the house I applied for.
Business response:
We would like to thank Ms. ****** for reaching out about her application. There are various factors that go into how a screening score is determined. Each individual knows their credit history the best and in detail. The decision is based off a Preset CoreLogic Score Range on the consumer report that determines the result. Below are factors that can negatively impact an applicant's screening score, as determined by CoreLogic Rental Property Solutions: 1. Credit history, quality and quantity - credit score of overall credit h... read more
This company is awful. Since I moved into my home in April of 2019 we’ve had nothing but problems. The most recent issue being that our septic tank over flowed leaving our home with an awful odor. After further investigation and three companies later it turns out that on top of the septic issue our home also had a leak in the foundation. We were told today that the pee trap in the crawl space under the home has been open since before we moved in meaning that every time we flushed the toilet it was being put out under our hou... read more
Business response:
We would like to thank Ms. Miller for taking the time to express her concerns regarding her most recent maintenance experience with Tricon American Homes (TAH). 2/26/20-Ms. Miller placed a work order (WO) for a busted pipe under the house. An emergency WO was created with our preferred vendor Creative. Creative went out to the home and found that the leak was a septic back up. WO was reassigned to our preferred vendor Home Pro. Due to the smell of the septic tank, TAH approved a 1-night hotel stay for Ms. Miller and her fami... read more
If you are a Realtor and expect to get paid for bringing a tenant. Don't bother wasting your time. I wouldn't even give this company one star.
Business response:
We would like to thank Mr. ******** for expressing his concerns with Tricon American Homes. After looking into this case, our regional team confirmed that Mr. ******** was not the leasing agent on the resident’s rental application. On January 3, 2020, the resident reached out to our Leasing Agent interested in viewing one of Tricon American Homes rentals. Our leasing agent was working with the resident to find them the home of their choice. On January 15, the resident stated in a text message that she was working with a frie... read more
we have had a mold issue in this house for some time now. my son is allergic to mold. we even had it on the walls. I asked for a maintenance repair to test for mold and see just how big this problem is. they said I called in for windows!!!! I cannot wait until our lease is up. ever since they took over for Silver Bay they have been awful awful awful. this company should be ashamed.
Business response:
We would like to thank Ms. Doyle, for taking the time to express her concerns regarding her maintenance experience with Tricon American Homes. We are sorry to hear we failed both Ms. Doyle’s expectations and our own. Our regional team confirmed that they were out at Ms. Doyle’s home this past November, and at that time they did not see any issues, however, we would be more than happy to return to the home to assess any maintenance issues she is having. Again, we would like to thank Ms. Doyle for bringing her concerns to our ... read more
HORRIBLE!!! I have been having maintenance issues basically since move in last March. Maintenance took a long time to get with me for an appointment, when they FINALLY did show up after 1 no call no show, 3 hours late, the worker had no supplies but a razor knife and TRIED TO PRY MY SHOWER FROM THE WALL KNOWING HE HAD NOTHING TO FOX IT WITH. When they came back to do the work, 3 hours late again, rather than replacing drywall in the basement where i had a leak they just taped and puttied over where there was water damage and... read more
No way to contact. Always promise yo resolve problem. Code violations looks like an abandoned house. Ower grown weeds etc. Making neighborhood look bad a d nri gi g values down.
Business response:
We would like to thank Mr. ******* for taking the time to express his concerns regarding one of our homes with Tricon American Homes. On January 21, 2020, Mr. ******* reached out via e-mail to bring our attention to his concerns and the issues regarding the property located at **** ** ****** ***** ***** ** *****. Our Maintenance Manager was able to reach out to Mr. ******* and meet with him in person at the property to further discuss his concerns. Mr. ******* was reassured that the necessary steps will be taken to resolve t... read more
i have been in this house three years 2 Those years I was Excited to be in it. i got a letter in the mail stating that I need to be out of this house in hundred and 20 days. They gave me no reason why I need to get out of this house.The AC has broken several times. They're ARE not trying to let me renew my lease. I can't get in touch with anyone I've emailed Tiffany Claudia And Michelle They're giving me the runaround they dont call you back I have to uproot my children and find somewhere else to go I would have loved to sta... read more
Business response:
We would like to thank Ms. **** for taking the time to express her concerns with Tricon American Homes regarding her difficulties getting in contact with our regional office. Our regional team has confirmed that one of our team members did reach out to and spoke with her directly regarding the concerns she had addressed, and Ms. **** was given information as to why her lease was not being renewed. At this time, we have advised Ms. **** to contact the Southern Nevada Regional Housing Authority for further assistance. We apolo... read more
Hello, Everyone! Heating and Air repair guy, Ernie Morales from Tricon American Homes just came and fixed my downstairs heater. He was professional, showed up within the promised time frame, and completed the job within 30 minutes. I'm so impressed. I'd definitely recommend Ernie/Tricon to anyone looking for steller service. Thank you, Ernie/Tricon! We'll be warm now thanks to you. ***** ******
Business response:
***** ******, thank you so much for your kind and positive comments about our team member Ernie. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
Every interaction with this company has been negative. I set up automatic rent payment in January, and every month for 5 months the wrong amount was drafted from my account. Time spent on hold for each time I attempted to correct the problem was an average of 20 minutes. The first time I tried to schedule a move out walk through was December 12. I left message after message and no one called me back. I was frustrated and angry, waiting on hold 25-30 minutes each time I called, only to be told again and again that I would hav... read more
Business response:
We would like to thank Ms. ******** **********, for taking the time to express her concerns regarding her recent move out with Tricon American Homes. 12/16/2019 – Ms. ********** was contacted regarding the scheduling of her move out inspection. This information was sent to the Project Coordinator to follow-up. 12/18/2019 - Ms. ********** was contacted regarding a message she left looking for more information on the move out process. 12/30/2019 - Ms. ********** sent out a response via e-mail to the Assistant Property Manager.... read more
Frequently asked questions about Altis Grand Cypress
How is Altis Grand Cypress rated?
Altis Grand Cypress has a 2.4 star rating with 284 reviews.
When is Altis Grand Cypress open?
Altis Grand Cypress is closed now. It will open tomorrow at 9:00 a.m.
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