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Alexian Brothers Behavioral Health

4.2

About this business

The Alexian Brothers Medical Center is a 395-plus-bed acute care hospital. It has more than 750 medical staff members. The center performs several inpatient and outpatient surgical procedures. It offers medical services in the areas of neurology, ophthalmology and orthopedics. The Alexian Brothers Medical Center conducts open-heart surgeries and provides cardiac rehabilitation solutions. The center is certified by The Joint Commission. It operates 24 hours a day, seven days a week. The center offers treatment for a variety o... read more

Location details

800 Biesterfield Rd, Elk Grove Village, IL, 60007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2691 reviews
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Dina Pandžić's profile image
Dina Pandžić 
4 years ago

Train staff to properly do blood draws so not to poke someone multiple times, forget to turn off IV before drawing blood just to realize now that the blood is not good now as it’s diluted, have to toss it out and draw the blood again... all this on a cancer patient that has dealt with enough. When a patient is admitted during the shift change don’t forget to give that patient dinner, this is what happened to the same cancer patient mentioned above. I could go on and on with all the mishaps we have had at this hospital, if yo... read more

Business response:

Our goal is to always provide exceptional, compassionate care. We would welcome the opportunity to speak with you and learn more your experience. If you'd like for our patient advocate to reach out to you to discuss further, please email your contact information to contactus@amitahealth.org. Thank you. 

Sara Nagle's profile image
Sara Nagle 
4 years ago
Cana Rivera's profile image
Cana Rivera 
4 years ago

Very bad experience and Dr left and did not explain results to me. They did all kinds of test 26,000 in bills but no one ever told me what I had. I also payed with my flex spending account and since they don’t have a decoy supposedly of who attended me even after I gave them my information and dates I was there the still. A not help me. They have the most annoying Telephone system that at the end basically tells you that you can leave a message but they will not respond to the message! ???? I cannot believe this never had I ... read more

Business response:

Hi Cana, our goal is to always provide exceptional care. We would welcome the opportunity to speak with you and learn more about this issue. If you'd like for our patient advocate to reach out to you to discuss further, please email your contact information to contactus@amitahealth.org. Thank you. 

Sarah Baugh's profile image
Sarah Baugh 
recommend  Recommended
4 years ago

Came to be induced for labor and delivery a week ago. I received wonderful care from the doctors and nurses who looked after all my needs to ensure I was comfortable during the whole labor and delivery. This was my first pregnancy and I felt so nervous going in and my doctor and nurse put my mind at ease. Dr Koziol and nurse/midwife Maria were wonderful and brought my son safely into the world and made the entire birth experience truly special! Also the follow up after care made us all feel well looked after! I would definit... read more

Business response:

Sarah, congratulations! Thank you for taking time to share your experience. We're glad to read you had a great experience in our care. 

Garcia Mayra's profile image
Garcia Mayra 
4 years ago

Business response:

Our goal is to always provide exceptional care for patients and families. We welcome the opportunity to speak with you and learn more about this issue. If you'd like for our patient advocate to reach out to you to discuss further, please email your contact information to contactus@amitahealth.org. Thank you. 

Austin Marie Von Hindenburg's profile image
Austin Marie Von Hindenburg 
4 years ago
Debbie Hronec Ruggiero's profile image
Debbie Hronec Ruggiero 
4 years ago

Not sure what's going on . Trying to get a hold of scheduling. On hold for hours. call backs they say are taking 3 hours to call back. 

Monika Suchecka's profile image
Monika Suchecka 
5 years ago

My daughter had an EKG and an echo done. Service was great. But registration took forever and got my address wrong. So apparently they were sending my bills to that wrong address and when I finally got a bill from them only thanks to my mailman who figured it out I call to make a payment and am told that my account was sold to a collection agency. Good job Alexian Brothers. 

Erin Arquilla Wegner's profile image
Erin Arquilla Wegner 
5 years ago

I have never had to pay at time of service before, but my last 2 visits in June they advised I needed to stating, 'this is what will be your part after insurance.' I just received my EOBs and on one service they charged me $49 for my portion on the EOB is $15.63 and on the other payment just over $1,000 my portion is $313.64. I should have known better when they tried to charge me over $300 for the preventative testing that they did back off from when I said it was preventative. BEWARE! 

Business response:

We welcome the opportunity to speak with you and learn more about this issue. If you'd like for our patient advocate to reach out to you to discuss further, please email your contact information to contactus@amitahealth.org. Thank you. 

Frequently asked questions about Alexian Brothers Behavioral Health

How is Alexian Brothers Behavioral Health rated?

Alexian Brothers Behavioral Health has a 4.2 star rating with 691 reviews. 

When is Alexian Brothers Behavioral Health open?

Alexian Brothers Behavioral Health is closed now. It will open at 9:00 a.m. 

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