Alex and Ani's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Alex and Ani

4.5

About this business

Location details

425 W Broadway, 425 West Broadway, New York, NY, 10012, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.5266 reviews
Select a rating
Amanda Smith's profile image
Amanda Smith 
7 years ago

I couldn’t have been happier with my service... the women who helped me were kind and informative and polite. I will definitely be going back when I’m ready to purchase again! 

Lillian Littles Ortiz's profile image
Lillian Littles Ortiz 
7 years ago

received a bracelet & necklace for Christmas and I love it! looking forward to getting many more pieces. 

Kris Zara's profile image
Kris Zara 
7 years ago

Absolutely HORRIFIC customer service! They will never get another dollar or recommendation from me! I ordered 2 bracelets on December 26, 2017 and returned them NEXT DAY. Today is January 19, 2017 and I STILL don't have my refund! I called your company and you're still telling me I have to wait at least another week!!!! NEVER AGAIN!!!!!! 

Michelle Nelson Brigdon's profile image
Michelle Nelson Brigdon 
7 years ago
James Fenton's profile image
James Fenton 
7 years ago

Two days before Christmas and you lock your doors because you are too crowded - really? After telling an employee through the crack in the door I was just picking up 4 brackets on hold - I was asked to wait outside 10-15 minutes. I have a picture of how “crowded” the store was if you are interested.....And people wonder why there are so many retailers in trouble! 

James Fenton's profile image
James Fenton 
7 years ago

Two days before Christmas and you lock your doors because you are too crowded - really? After telling an employee through the crack in the door I was just picking up 4 brackets on hold - I was asked to wait outside 10-15 minutes. I have a picture of how “crowded” the store was if you are interested.....And people wonder why there are so many retailers in trouble! 

Ashley Penland's profile image
Ashley Penland 
7 years ago
Debbie Lowe Thomas's profile image
Debbie Lowe Thomas 
7 years ago
Rachele Ann's profile image
Rachele Ann 
7 years ago

Just there shopping on Black Friday and I had my 1 year old with me in a stroller. I picked out my items very quickly with a nice employee. Then I was directed to the line to pay and pick up my items. First off, the line was NOT stroller friendly but was helped out by the lovely customers behind to navigate stroller (a small graco stroller). Then, a customer cut in line and the employee who helped her allowed her to cut the line and even paid and pick up her items even though there was a line of about 8 people behind. This i... read more

Frequently asked questions about Alex and Ani

How is Alex and Ani rated?

Alex and Ani has a 4.5 star rating with 266 reviews. 

When is Alex and Ani open?

Alex and Ani is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com