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Air Clean
- Heating & Air Conditioning/HVAC
- Richmond, VA
About this business
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air co... read more
Location details
1905 Westmoreland St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 a.m. | |
| Tue | 6:00 a.m. to 5:30 a.m. | |
| Wed | 6:00 a.m. to 5:30 a.m. | |
| Thu | 6:00 a.m. to 5:30 a.m. | |
| Fri | 6:00 a.m. to 5:30 a.m. | |
| Sat | 6:00 a.m. to 5:30 a.m. | |
| Sun | 6:00 a.m. to 5:30 a.m. |
James River is a great company to work with. The representatives I worked with were always on time, honest, and got the job done. I would recommend to anyone.
Business response:
Hi Jamie, the team here at James River Air would like to thank you for your review.
If you want to be raped, call them. $15.00 part and they wanted $548 to install it. Highway robbery! And that's after waiting until 8:30 at night to show up at my house with an afternoon appointment. So much for the within 24 hour service rule. I get that it's hot out, and we were patient, but we aren't desperate. Sent the nice guy on his way.
Business response:
From Hugh, We are sorry about your experience. We would like to review all aspects of your call and make things right. Thanks.
Arlo came by today and was able to identify and resolve the issue we were experiencing with our AC unit. He was very professional and personal throughout the visit. I would highly recommend his services!
Business response:
Hi Alle, we are glad that Arlo was able to identify and resolve your issue with your unit. The team here at James River Air would like to thank you for your review.
Always have been reliable and reasonable. Highly recommend
Business response:
Hi Chris, here at James River Air our mission is to "Delight Our Clients" and glad you are delighted with our service. Thank you for your review.
Im a very upset client... I called them Friday about my ac being down. They come out and said that they will not be able to fix it that they will come back monday. Well today Is monday I called this morning to make sure they were coming and the lady said yes. Well I just got a phone call saying they can't make it out until Tuesday!!!! Smh I will never use them again.
Business response:
We are glad that we could resolve your issue and you are happy now. If you need anything else please do not hesitate to call. Thank you for your business.
Had cooling issues and the tech's assessment wasn't a guaranteed fix. Estimate was very expensive and they couldn't promise it would do anything, and didn't offer any refunds if it didn't work. The tech was nice and knowledgeable, but I was disappointed with outcome and business decision.
Business response:
We apologize that you are having these issues. The only way we can know for sure what is going on with the system is to evacuate and check metering devices. There are problems in the refrigerant circuit but there is no way of pin pointing unless we evacuate the system. At that point we can tell you exactly what needs to be done. From there we can help you with your needs. Thank you.
These guys hires employees that go around defrauding people of their money . would advise the general public to be careful with dealing them ..
We have been James River customers for years. Mark came this morning to do our PM. I always ask for Mark because he does a super job. He takes time to answer questions, make suggestions and explain what he does. Mark is very professional and an asset to James River.
Business response:
Hi Wanda, we are so glad that Mark was able to assist you. We thank you for your many years of business with us at James River Air. Thank you for your review.
Recently had air go out. Came home from work on a Thursday called James River and they had someone out within an hour. Mark Corey was the technician. Mark diagnosed issue, parts were ordered and installed within a few days. Mark took his time to install and test out the system. He was awesome!
Business response:
Hi, we are glad that Mark was able to help you when you needed the most. The team here at James River Air would like to thank you for your review.
Frequently asked questions about Air Clean
How is Air Clean rated?
Air Clean has a 4.7 star rating with 328 reviews.
When is Air Clean open?
Air Clean is open now. It will close at 5:30 a.m.
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