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Air Clean

4.7

About this business

James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air co... read more

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:30 a.m.
Tue6:00 a.m. to 5:30 a.m.
Wed6:00 a.m. to 5:30 a.m.
Thu6:00 a.m. to 5:30 a.m.
Fri6:00 a.m. to 5:30 a.m.
Sat6:00 a.m. to 5:30 a.m.
Sun6:00 a.m. to 5:30 a.m.
4.7328 reviews
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Judy Proper's profile image
Judy Proper 
7 years ago

Mike Jones, Sr. Technician for James River, did an excellent job in completing maintenance service on my two units. Very professional, knowledgeable and provided good customer service. 

Business response:

Hi Judy, we are glad that Mike was able to assist you in your maintenance service. The team here at James River Air would like to thank you for your review. Have a great day! 😁 

John S.'s profile image
7 years ago

We had our heating system checked out this morning by Mike Jones. He was very prompt, courteous, efficient and put on shoe coverings to protect our flooring - which my wife appreciated very much. Thank you Mike. John A. Szeker, 3412 Fitchetts Lane, Glen Allen, VA 23060 

Richard Martin's profile image
Richard Martin 
7 years ago

Just had our H/VAC serviced. Kirk (1386) was very professional and knowledgeable of our units even though they were not installed by James River. He also took time to explain the air purifier unit we had installed and the suggested maintenance cycle. He reviewed the process for acquiring and installing a backup generator as well. Very positive experience. I would recommend James River for your HVAC needs. 

Business response:

Hi Richard, we are glad that Kirk was able to assist you and able to give you some great knowledge. We love to delight our clients here at James River Air. Thank you for your review! 😁 

Darlene Donnelly's profile image
Darlene Donnelly 
7 years ago

The Technician was very nice. He explained the situation and even showed me a picture he took of the flu that fell down. The price was very reasonable. I would recommend him to my friends and neighbors. Service was excellent 

Business response:

Hi Darlene Didwhat, we appreciate you for your business and happy that you were delighted with our service. The team here at James River Air would like to thank you for your review. Have a great day! 

Cheryl Williams-Boney's profile image
Cheryl Williams-Boney 
7 years ago

I've been with them for over 20 years and have always found them to be professional & affordable (i.e within industry pricing). Any slight issue(s) that I have had, a manager always addressed immediately and resolved quickly! Their techs & office staff are always pleasant & I have yet to have an unpleasant experience!! 

Business response:

Hi Cheryl, we thank you for over 20 years of business with us. The team here at James River will like to thank you for your review. 

Ron Marchand's profile image
Ron Marchand 
7 years ago

They were on time. Looked at problem and within 5 minutes they had it taken care of to our satisfaction. Ron & Sally Marchand 

Business response:

Hi Ron, here at James River Air our mission is to "Delight our clients" and we are glad that you were satisfied. Thank you for your review. 

Shane Belcher's profile image
Shane Belcher 
7 years ago

I had several quotes for a replacement hvac unit. The salesman came out the next day, Price quoted was comparable to several competitors. Was told unit couldn't be installed for two weeks, salesman made a call and had two loaner window units delivered within 20 minutes. When the installer arrived he was professional and very courteous not mention the whole system was replaced and running within six hours start to finish. Thank you James River and Frank Mergler. 

Business response:

Hi Shane, our mission here at James River Air is to "Delight Our Clients" and we are glad that you were happy with your installation. Thank you for your review. Have a great day! 

Amy Ernst's profile image
Amy Ernst 
7 years ago

Paul was wonderful, very clear on pricing and let me know exactly what work he was going to perform. I appreciated his friendly nature and excellent customer service! 

Business response:

Hi Amy, we are glad that Paul was able to be very clear and professional with your service. The team here at James River Air would like to thank you for your review. 

Melvin Katz's profile image
Melvin Katz 
7 years ago

I was very impressed by Mike Jones. He knew exactly what to do and did it in an efficient and professional manner. I would highly recommend James River and in specifics, Mike Jones 

Business response:

Hi Melvin Katz, we are glad that Mike was able to solve your problem in a quick and professional manner. The team here at James River Air would like to thank you for your review. 

Frequently asked questions about Air Clean

How is Air Clean rated?

Air Clean has a 4.7 star rating with 328 reviews. 

When is Air Clean open?

Air Clean is open now. It will close tomorrow at 5:30 a.m.  

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