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Affordable Heating and Air
- Heating & Air Conditioning/HVAC
- Clayton, NC
About this business
Location details
383 Lockwood Dr., Clayton, NC, 27527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was my first experience with HomeAdvisor. I scheduled my appt online early Sunday morning and within 15 minutes I received a call from Craig. I described the situation with our AC unit and he said its sounds like the capacitor is shot. Matt called early this morning and asked if he could come before 9 AM. In less than 60 minutes, the capacitor was replaced, coil cleaned, and he inspected our other unit for no charge. Great experience.
I just wanted my AC system charged nothing else, I already knew there was a major leak, so I specifically asked if he would charge a service call fee. He said normally he did, but if all I wanted was to add freon and he didn't do anything else, then the only charge would be the freon, but if he did have to do anything else, there would be a charge. Once the job was completed, I was charged a service call fee, and then a 3.5% charge for using my debit card that was not disclosed to me until after the work was done. I called h... read more
Business response:
We try to be fair in ever situation and with every customer we come in contact with. It is company policy to always be up front with costs and diagnostics. However after reviewing this matter with my co-worker, I found out the reason for the misunderstanding. While I was on vacation this situation happened. I am sorry for the misinformation. The cost that was charged is the cost of my services rendered. I hope this will shed some light on my future customers.
Fast, easy, competent service. Arrived less than 45 min after our call to Home Advisor. Diagnosed and repaired our central air conditioning in 30 min! Provided some great ideas, based on long years of experience, to improve our AC sysrem. FIRST RATE!!!
Extremely fast response, fixed our HVAC system, and gave us suggestions on care for the future.
They were very honest with me and didnt charge me for something they didnt do like Mr.Fix it did
Very fast response--thank you!
Contacted affordable heating and air 8pm and they came the following day at 6.30am so I could meet them before I left to go to work. Excellent service and very affordable. In 20 minutes he had diagnosed and fixed an issue that Michael and sons were not able to figure out after sending 2 techs at two separate occasions. Highly recommended.
I deducted a bit because they were late, but they worked tirelessly when they got there until the job was completed. They were polite and cleaned up afterwards all the extra debris. They took the old stuff with them. Even with me working from home, interruptions and noise were kept to a minimum and again, all were very polite. Great job!!
Frequently asked questions about Affordable Heating and Air
How is Affordable Heating and Air rated?
Affordable Heating and Air has a 4.7 star rating with 165 reviews.
When is Affordable Heating and Air open?
Affordable Heating and Air is closed now. It will open tomorrow at 8:00 a.m.
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