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Advanced Air Home Services

4.8

About this business

The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more

Location details

280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States

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4.8934 reviews
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Mary D's profile image
Mary D 
3 years ago

Aaron and Ritouli showed up within the timeframe scheduled. They were professional, courteous and answered my questions. After several weeks being without AC the part needed finally came in and they worked professionally getting it up and running. I now have a working compressor and air handler. I might add that the unit is only two years old and was surprised of having problems so early with fairly new equipment. I have been with ME Flow for many many years. A top notch company. 

Business response:

Thank you for sharing your satisfaction with M.E. Flow. Happy to hear they got the system working again. Have a great day, Mary! 

Peter C's profile image
Peter C 
3 years ago

Evan was the technician and he was professional and very polite. He was knowledgeable about the issue I was having and he will be back after parts are received to make the repair. I am very satisfied with ME Flow’s response to my call. 

Business response:

Thank you, Peter, for sharing your 5-star satisfaction with M.E. Flow and Evan. Have a great day! 

Christopher L's profile image
Christopher L 
3 years ago

ME Flow installed a tankless water heater… sadly they failed to decide on wiring options ahead and had to come back a second day with the right parts to complete the job. They also SI mittens out warranty registration without our knowledge and we are unable to properly warranty the unit with the manufacturer due to this error. Unit works well, it would recommend a different installer. 

Business response:

I apologize for the bit of confusion you experienced regarding the warranty information. When our plumber called the manufacturer for questions about the unit, they required him to provide the serial number for your tankless. We believe that they inadvertently created the warranty file when they put the serial number into the system. We hope that you were able to provide and update your information with their customer support. 

Sandra B's profile image
Sandra B 
3 years ago

Efficient and clearly explained the problem with the AC in my condo. Told me how old the unit was 41 years!! It needs to be completely replaced. The tech explained the problem very clearly and I am confident they will handle the replacement well 

Harold A's profile image
Harold A 
3 years ago

As always. Very professional and courteous and knowledgeable. I use M E Flow exclusively for my heating and AC and plumbing. 

Business response:

Thank you, Harold, for choosing M.E. Flow! We greatly appreciate the opportunity to serve you! 

Tom W's profile image
Tom W 
3 years ago

Got it all done in the time they said; very competent and professional, works great. 

Business response:

Thank you for the 5-star plumbing review! We hope to see you again. Have a great day, Tom! 

Matt D's profile image
Matt D 
3 years ago

They were able to come out the next day to fix my air conditioner. I thought I might need a whole new unit but they were able to fix it, saved me a lot money. 

Business response:

Thank you for giving us a try and sharing your 5-star experience! Edis will be pleased to hear of your satisfaction with his service. We hope you'll call again!! Have a great day, Matt! 

RAJ's profile image
3 years ago

The technicians were in uniform, on time and professional. My HVAC system was installed with very little disruption to the household. 

Business response:

Thanks for calling our company when your AC stopped working. Our team members Hugo, Victor, and Dwight, will be pleased to hear of your satisfaction with your HVAC system replacement! Have a great day, Reta! 

T C B's profile image
T C B 
3 years ago

Thanks ME Flow for replacing our 31 year old AC system! Ahhhh! Installers Abisai Montufar and Erick Cruz kept their cool on a very hot day in our oven-like attic... 

Business response:

Thank you for choosing M.E. Flow to replace your home's HVAC system. Abisai and Erick are an amazing install team. We are grateful to have members like them on our team. They will be pleased to hear they were mentioned in your review! 

Frequently asked questions about Advanced Air Home Services

How is Advanced Air Home Services rated?

Advanced Air Home Services has a 4.8 star rating with 934 reviews. 

When is Advanced Air Home Services open?

Advanced Air Home Services is open now. It is open 24/7. 

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