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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsM. E. Flow is very reliable and definitely service oriented. If you have an emergency, they will come most often on the same day. Their work is impeccable and the technicians very knowledgeable. They are also very friendly and up front with the cost of the work to be done. I highly recommend M. E. Flow.
Business response:
Thank you for this outstanding recommendation! We greatly appreciate it!
Raul P**** was amazing. Friendly respectful and didn’t try and over charge me. Before we knew it he was done. Really appreciate all his help and the great work
Business response:
Thank you for trying our plumbing service. Raul will be pleased to hear of your satisfaction. We hope to see you again! Have a wonderful day!
I have been a customer for 20 + years. Purchased their annual service agreement (for priority service and parts) only to call for repairs and was given an appointment a week later, and no one showed up. I called them, both locally and in FLA. No response. Requested a refund for no service and there was no response. They never showed up as scheduled. After multiple efforts to contact them for a refund, nothing. The business was sold to a FLA company, attempted to contact them, nothing. I left a ****** review and nothing.
ME Flow has always provided me with superior service in the 14 years I've owned my home. From the techs to the office staff, everyone is courteous and gives me great advice. For appointments, the time windows of morning or afternoon are great to plan with, and techs usually get here in the early part of those windows so I don't have to all day in suspense wondering when they will get here.
Business response:
Thank you for sharing your 5-star experience with our company and being a longtime customer! We are honored for the opportunity to serve you. Have a great day, Rachael!
Outstanding professionals. Started and finished on time. No issues. Careful, knowledgeable, friendly and fully warrant your confidence. Will use them again and recommend highly.
Business response:
Thank you for choosing M.E. Flow for the replacement of your water heater. Steve and Noah will be happy to hear of your 5-star review! We look forward to seeing you again.
I liked how Jesus worked. He was very thorough with everything. I would definitely request him for my next HVAC service. Excellent Job! Steve L.
Business response:
Jesus will be pleased to hear of your satisfaction. He is a fantastic HVAC service technician.
We’ve been with M E Flow for nearly fifteen years and have always found their service to be highly professional and their prices very competitive. We recently had an HVAC system installed. It required an inspection by the county. When the inspector arrived and found M E Flow had done the installation, he remarked, “You are in good hands.”
Business response:
Thank you for your fantastic review! Thank you for being a longtime customer too. With so many choices of HVAC companies, we are honored that you have chosen M.E. Flow! You're in good hands! We look forward to seeing you again.
Been a customer for a long time. I have had only the best outcomes, so only use ME Flow Heating and Air Conditioning. They kept my old system running for ever and didn’t try to take advantage. They send me the same tech upon my request and let’s you know when they are on their way. All the heating, air conditioning and plumber techs that I see are great!
Business response:
Thank you for being a longtime customer and sharing your experience. We are honored to serve you. We will keep sending Scott for your HVAC needs. Have a great day, Jane!
John arrived right on time and performed the annual air conditioning service in good order. He took the time to explain things to me. The whole visit was professional yet friendly. Thank you!
Business response:
Thank you for sharing your service experience with John. We are so grateful to have the best service technicians in the area. And John is outstanding!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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