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ADT Solar
- Consumer Services
- Tempe, AZ
About this business
ADT Solar is one of the leading providers of rooftop solar in the United States. ADT Solar designs, installs, and maintains solar panels on residential and commercial properties. ADT Solar has a proven history and reputation for providing quality service and was ranked #2 for 2021 Solar Power World's Magazine Top Solar Rooftop Contractors nationwide. Offering the strongest WARRANTY and GUARANTEES, we believe in the solar products we sell and the work we perform.
Location details
1258 W Southern Ave Suite 101-102, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
You have called me 3 times today from different numbers after i told your company not to call me. Im contacting the BBB to file a complaint because at this point its harassment. I informed your company 2 weeks ago I wasnt interested and not to call me anymore. Im sure your product is as crappy as your customer service.
Business response:
Please email us at customersuccess@theprocompanies.com to be placed on our DNC list.<br />
If you are considering Solar, SunPro is the company for you! I've had solar panels for 3 years and could not be happier!
Business response:
Thanks for taking the time to leave us this review!
The team that did the install did a great job and were done with all ************************************ 2 days. Inspection was done within a couple of weeks, Sunpro kept calling the county to follow up until the inspection was done. The longest wait was for the electric company to install the bidirectional meter. Once it was installed we got the permission to operate and flipped the switch. Everything has been running well at this point. Very satisfied customer.
Business response:
********* we greatly appreciate the kind words you have left us here!
Everybody I dealt with were very professional and more than willing to answer any questions I had.
Business response:
***, Its soo awesome of you to leave us this review!
Stop calling me! I have never solicited information on this product, but they continue to call me from multiple numbers ALL DAY LONG after multiple attempts to tell them to stop calling/blocking numbers. I would never do business with this company.
Business response:
Please send an email with you contact info to *********************************** so we can place you on our do not call list.
ADT Sunpro came out to my home for a consultation. The specialist ( *************************** ) asked to look at my meter which is out back . So I let him go look at it alone. Wrong thing to do but I had no idea he would cut off power to my house and leave it off. So after he left I return to continue cooking and notice none of my lights would come on. I call him and asked why did he need to cut off my power to the house and he lied and said he didn't but the switch was off. I had to flip it back on. Power before he looked... read more
Business response:
******, we hate to see a review fall short of our 5 star standard. if you would, email us at the *********************************** so we can learn more about your review.
The panels are very low profile so if you're walking or driving by the house you can hardly see them. The savings we see on our energy bill is huge.
Business response:
Thanks for your review. Please let us know how we can earn those additional 2 stars!
Company ignores and lies to customer. Equipment has been on roof since before Thanksgiving and still not finished. They waited over two month to call for inspection. Now having problems interfacing to system backup they installed, never call back or answer phones. Voicemail is their friend.
Business response:
****, we will be reaching out today to go over your project with you!
Solar Nightmare...WOW, this has been a ride from day one and now on year 4 and the s*** is still rolling downhill. The installers moved the electrical panel 3-4 times due to not following Austins standards and put soooo many holes in our siding and didn't seal any of them for starters. The whole process with the sales person and loan was a mess and there were lies all over the place. NOW we are dealing with roof leaks that 3 roofers said due to the nature of water is likely from the solar panel install. The ******* told our ... read more
Business response:
Erika, We apologize that your experience with us has fallen short of par. A customer success agent will be reviewing your project and reaching out to you very soon!
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 1.9 star rating with 568 reviews.
When is ADT Solar open?
ADT Solar is closed now. It will open tomorrow at 6:00 a.m.
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