ADT Solar

Dan A 

on BBB

3 years ago

These people will not stop calling me. I followed their instruction to remove my info yet calls continue.Should be brought before the public service commission.STAY AWAY FROM THESE PEOPLE. 

Margaret G 

on BBB

3 years ago

I am writing this review to inform you of how disappointed I am in the company's customer service and ethics. This contract for the solar panels was signed in May 2021, and we have yet to pass the inspections. We began working on the project when our project manager *** called up to schedule the panel installation. We did not have our panels installed until August 2021. At the first inspection, the panels did not pass because the representative was nowhere to be found, and later, he was found sleeping in the car after the in... read more

Stephen H. 

on BBB

3 years ago

It took us over a year to have a roof and solar panels completed. It has been 4 months and we still have not received the agreed on rebates. Solar is not worth the money. 

Kati B. 

on BBB

3 years ago

We started this project in January 2022. Were told the solar panels would be up and working in March 2022. They were installed Feb 4th, so we had hire hopes. That is the date that the urgency stopped. I had to chase for an inspector to come out and inspect, FINALLY March 15th and inspector came out. We were told within 10 days that the solar panels would be ready to turn on, since we were waiting on *********** to come out and change the meter. After two full weeks of waiting I called Duke myself, and was told that the appli... read more

Zarrin B 

on BBB

3 years ago

This company has been making unsolicited telemarketing calls to my husband's personal number looking for me (homeowner) for months. He has repeatedly told them no, has asked that they remove his number from their calling lists, and has even blocked multiple numbers. Sunpro continues to spoof numbers and even calls from 'local' numbers. Today's call promised a free month of ADT for allowing them to visit. So now they are bribing people to hear their sales pitch, and shame on ADT for continuing to share our information after w... read more

Daniel T. 

on BBB

3 years ago

New home owners (Less than two years in our home) and were excited about making improvements to our home for a good lifetime investment. Had Sunpro come out to provide initial inspection and provide estimate. We had concerns about what all the install would entail, what type of inspections and permits would be required. We wanted to ensure that the panels would fall within our budget without any need for additional changes to the property that would increase our cost beyond what we could afford. The salesman ensured us that ... read more

Joe S 

on BBB

3 years ago

Sunpro keeps calling and wont stop even AFTER being told to "STOP". What part of S T O P don't you understand? Blocking your number does no good. All you do is change the last four digits to avoid being blocked. To purposely keep changing numbers in an effort to avoid a 'Block' and to keep calling AFTER you were told to STOP may be criminal. Talking to or attempting to talk to a Sunpro representative results in being hung up on. You have wasted my time trying to solve YOUR problem. My lowest standard consulting fee for issue... read more

Nathan D 

on BBB

3 years ago

Informative and quick to respond. Everyone has been very helpful throughout the whole operation. Wonderful staff, communication is great. The installation crew did an amazing job. They handled everything in a professional manner. 

Brett R 

on BBB

3 years ago

50% Chance ******* Solar Nightmare It is unfortunate to want to do solar and in the end be advocate to not get solar in ******* residential, your neighbors are horrified, and your stuck with a 20 year loan. Real ROI is like 23 years don't be fooled. FYI Solar in general is bad at residential level and new ******* net metering makes it useless. Get a Generator and Gas tank for backup power. Below is apparently common, educate yourself before signing anything. Company with beautiful brochures showed misleading advertising grap... read more