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ADT Solar
- Consumer Services
- Tempe, AZ
About this business
ADT Solar is one of the leading providers of rooftop solar in the United States. ADT Solar designs, installs, and maintains solar panels on residential and commercial properties. ADT Solar has a proven history and reputation for providing quality service and was ranked #2 for 2021 Solar Power World's Magazine Top Solar Rooftop Contractors nationwide. Offering the strongest WARRANTY and GUARANTEES, we believe in the solar products we sell and the work we perform.
Location details
1258 W Southern Ave Suite 101-102, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Don't buy from adt. I have a contract on 28k they said the panels would offset my bill. Now I have 2 bills to pay. My solar panels are only giving me an average of $12.00 a month. There is no corporate to complain. Our district manager lied about helping us and now will no longer return our calls. When we call to complain all they say is you signed a contract. This company cannot offset your electric bill. Run far away. Now I have to contact a lawyer and attorney General to see if I'm screwed with this ridiculous companies p... read more
I have not saved a dime of energy costs by purchasing these $40,000 panels!I have called and voiced complaints, and was told the panels were working as they are supposed to but I was told by the representative who sold me the panels that my power bill would be 0-$14 but the amount of my electric bill has not changed and I have these big panels on my roof. I have asked for a copy of my purchase order because the contract was signed on a tablet with the salesman, as of yet, I do not have a copy. I have tried to speak to ADT So... read more
Do not use ADT sun Solar. The sales rep gave me bad and false information about the system. It has been over a month since install and still nothing. Installation was supposed to be 2 days and it took a week. Contact customer service, which is no help and was supposed to get a call from operations and sale manager 4 times and still no call. Now I have yard art. I wish someone there at ADTS sun solar would do their JOB.
ADT failed to meet my expectations. The installation took an excessive four months and the trenching in my backyard was of poor quality. The promised installation of correct light bulbs and an air-sealed test did not occur. Despite contacting supervisor ***********************, he made promises to provide answers but failed to follow through.
Ive been trying to get to talk with someone in customer service with no help. Since ADT took over is impossible to talk with anyone to get help. Half of the panels are not working. I finally sent Letters if Intent to *** but ******* office was not found by the post office so I got the letters returned. I also sent two letters to the Headquarters but looks like that place perhaps doesnt exist either. I dont know where else to send the letters Of Intent. I will have to hire a lawyer to do the search. Please dont make a deal to... read more
I had a great experience with ADT. ********* was very thorough and she made sure everything ran smoothly with my instillation. The system is covering all of my electric costs!
A representative, *****, came to our house with a very thorough and professional presentation. ***** was very informative and answered every question about the solar panel service. This guy represented the company and is what I would consider a very beneficial asset for ADT
I ordered my ADT Solar last November 2022. Was to be installed in January 2023. They had a million excuses for why it took till August 3, 2023 to install completion. I was told on the 22 August that they were and requested OUC new meter be installed. Today is September 18th. Today they told me the request for OUC went out on the 14 th September. Over this year I was told by ADT headquarters personnel on my project: I was sick, I was on vacation, installation would start on x-date in January I call the contractor and was told... read more
This company is terrible. Someone needs to hold them accountable. Sunpro was whom we originally went with and the install was 6 months late. Then when finally installed ADT had taken over. My bills from ************* are triple what they were plus I am paying off the solar! Both ************* and Enphase (panel maker) have looked at detail and stated ADT needs to be out there looking at what is wrong. They refuse to until I send them 6 months of bills. I sent 6 months over a week ago and still no word. Horrible customer serv... read more
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 1.9 star rating with 568 reviews.
When is ADT Solar open?
ADT Solar is open now. It will close at 8:00 p.m.
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