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Addition Financial
- Credit Unions
- Lake Mary, FL
About this business
At Addition Financial, we're all about giving our members more. More room to grow. More open road. More time for what's important. More knowledge and empowerment. More challenges conquered and dreams realized. That's because we're more than just a place to bank and borrow. We're also your financial partner and personal success coach. We believe that your want-to plus our know-how equals endless possibilities. So wherever you want life to take you, count us in.®
Location details
1000 Primera Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
i have been a member here for years. i run a small business and we get a lot of change. i was told today they no longer take change. i have to use a coin machine and pay 2%. i have to pay the bank 2% to take my money! what kind of BS is this. time for a new bank.
RecommendedHave a very good experience opening new account with the mills branch
Very disappointed with this bank. I requested to close my accounts a few months ago. I accidentally set up a direct deposit to this closed account but was told by my payroll company that if The accounts are closed then it should bounce back to my active bank. I called additions by phone for information to ensure my accounts were closed and was given misinformation that it was closed when I requested and that the payroll would bounce back. Then I came into the branch and was told my accounts were closed. I came to the branch ... read more
is it a normal practice to hold people's cheques for day, every cheque? is it normal practice to hold cheques and apply overdraft fees whilst holding these cheques hostage? this bank is now operating worse than a for profit bank. customer service is the worst I've ever dealt with.
I highly recommend Addition Financial! Always best to stay local when it comes to banking.
ever since Addition financial took over CFE the customer service has gone to the pits. Their call center will not let you talk to a branch directly. instead they play phone tag for days. After 25 years with few we are closing our accounts because they make every day things frustrating.
Wow the service I had today was terrible!! I asked a woman on the phone why I had an outstanding balance and she began to tell me that I have already been told a year ago and she is not telling me again. I was being nothing but kind! (I have not used this account for a while and was trying to go back to using it again. Forget it!) So sad, back when it was cfe I felt like it was better i am not sure if they got new people in there? Also my boyfriend who also uses them got a debit card in the mail once they changed names and i... read more
Start by responding to and fixing customer issues.
Very disappointed with this credit union. Horrible customer service and a complete waste of time. They offered zero assistance and I still never got an answer to the question I asked repeatedly. Update: Received a instant message regarding my complaint immediately. They addressed and resolved the issue quickly for me.
Frequently asked questions about Addition Financial
How is Addition Financial rated?
Addition Financial has a 4.6 star rating with 3,123 reviews.
When is Addition Financial open?
Addition Financial is closed now. It will open tomorrow at 9:00 a.m.
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