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Addition Financial

4.6

About this business

Location details

1000 Primera Blvd, Lake Mary, FL, 32746, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.63,727 reviews
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Chris Spaulding's profile image
Chris Spaulding 
recommend  Recommended
6 years ago

Jennifer gave exceptional customer service. Great response time and overall very hospitable. 

Rhonda Malary's profile image
Rhonda Malary 
recommend  Recommended
6 years ago

Good terms, easy process. 

Virgo Trini's profile image
Virgo Trini 
6 years ago

Addition Financial blocked my ATM card and access to my accounts because my credit card had a negative balance of -$4.66 due to a charge going through that overdrafted my credit card balance. I received absolutely NO correspondence regarding this mattered and even though I made my payment before I knew about the restriction, I was informed by the call center that I would have to take off from work to go into my local branch to fix this issue because they cannot remove the restriction. As doon as O have access to my money, I'... read more

DrVivian Jones's profile image
DrVivian Jones 
recommend  Recommended
6 years ago

I had a wonderful experience with customer service at Addition Financial. I had the pleasure of working with Ms. Tangie Johnson and she was very careful to cater to my financial needs. Thanks for the amazing service. 

Anthony Doran's profile image
Anthony Doran 
recommend  Recommended
6 years ago

Customer service . Professional , Curtis and knowledgeable. Solved my problem in minutes. 

Kyrsten Ann Rapp's profile image
Kyrsten Ann Rapp 
recommend  Recommended
6 years ago

This bank has been fantastic! I’ve never had an issue. Very simple, direct, and easy. I highly recommend banking here if you want no hassle. 

Paul Ilgen's profile image
Paul Ilgen 
6 years ago

Terrible! The switch over/rebranding has been issue after issue with no one knowing what’s going on or having effective communication between depts. The customer service is non-existent and couldn’t care less about helping you or providing any decent service. 

Jaret Bishop's profile image
Jaret Bishop 
6 years ago

Getting worse and worse with every interaction. They want to hold my big check for 10 days, but also won’t take rolled coins without a fee because they are worried I’m going to short them a few cents. Makes me think I should take my money elsewhere after almost 20 years 

Carl G Fsadni's profile image
Carl G Fsadni 
recommend  Recommended
6 years ago

Addition Financial is one of the best financial institutions for a mortgage because of Loan Processor's like Rochelle Morgan. Rochelle Morgan took great care of us and made the process stress free. Great communications between Rochelle and us. She is proactive and kept us in the loop on everything!! 

Frequently asked questions about Addition Financial

How is Addition Financial rated?

Addition Financial has a 4.6 star rating with 3,727 reviews. 

When is Addition Financial open?

Addition Financial is closed now. It will open tomorrow at 9:00 a.m. 

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