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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy and very fair Dealt with sales manager, Allen Lim. He made the whole transaction very easy and user friendly. Even returning calls and emails from home on his day off. Job well done....will recommend to anyone looking for an Acura.
Business response:
We appreciate your kind words and are happy to hear that you had a positive purchasing experience with us. Thank you for the recommendation. We look forward to your next visit with us!
Great service I've owned my MDX for a little over a year. I've had it serviced twice. Both experiences have been smooth and refreshing. From making the appointment, checking in, getting a loaner and then the updates on the status of the service, were nothing but professional and courteous. I've owned many cars over the years. My past experience has been once you buy, the service drops off the cliff. Acura of Peabody goes above and beyond in everything they do. My experience from the purchase, through Jerry Dunleavy, then del... read more
My wife felt pressured and taken advantage of. Extremely disappointed with your service department. My wife brought her Acura in for service, it intermittently would not start. We were told it was the starter and would cost $989. You also said she needed lower ball joints at $933 and an alignment at $130 and a right fog light assembly at $512. You even tried to sell her a headlight restoration at $150. I told my wife to hold off on all repairs because it didn't smell right especially after the last time my wife brought her c... read more
Business response:
Thank you for being a loyal customer. We apologize for misdiagnosing a few items and we offered discounts to help offset the costs of the repair. Again, we appreciate your business and look forward to serving you again.
Quality, friendly, efficient service So happy with my new RDX! Steven made the process very easy and seamless. Everyone there was friendly and helpful. I really can’t say enough
Business response:
Thank you for your business and welcome to the Acura of Peabody family!
Great service Ben K got me in on very short notice and provided excellent, professional service. He doesn’t sell unnecessary services. My recent visit could not have been better.
Business response:
Thank you for giving the opportunity to service your vehicle and glad we met your expectations.
Outstanding Experience I would like this opportunity to express our sincere appreciation of the service that was provided by this dealership. Zack Fier, sales manager, and Steve Ashe went above and beyond any expectations that we had in purchasing a new vehicle. Informative, professional, and just great to work with. This was without a doubt the most pleasurable car buying experience of our lifetime. Thanks for all of your assistance!
Business response:
Thank you for your business and we are happy that you gave us the opportunity to earn your business. Welcome to the Acura of Peabody family.
Great and accommodating Steve was wonderful to work with. Easy going, funny, and very personable. If you don’t want the typical painful car buying experience, go see Steve! Susan and Randy
Business response:
Thank you for taking the time to write this review and thank you for your business!
Dealership personnel make a huge difference. Our 12 year experience with the dealership was a major factor in our most recent vehicle transaction. This includes sales consultant Steve Ashe, GSM Zach Fier and finance peson Vanessa. Richards. Our satisfaction with the dealership also extends to the service department, particularly Ben and Holly.
Business response:
Thank you for your loyalty to Acura of Peabody and enjoy your new ride!
Great Experince I’ll make this real simple, if you want to get a new Acura go see Stephen Ashe. This guy gets it. Sure he knows the cars, but more importantly he knows how to connect with his clients. His personality and professionalism was such a departure from what you usually experience at a car dealership. The whole process was as easy as it gets. Both Stephen and Zac were honest, straight forward, and they were in constant communication with me from the test drive through final delivery. If I could give them 6-Stars I w... read more
Business response:
Thank you for writing this nice review about your recent purchase. Welcome to the Acura of Peabody family and thank you for your business!
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
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