Acura of Peabody

NSPat 

on DealerRater

7 years ago

Organized and efficient. Cody was efficient and helpful during my brief visit for an accelerated oil change. There were a couple of Other minor items he suggested. I was in and out with a freshly washed vehicle in under an hr. 

Pbacherman 

on DealerRater

7 years ago

Excellent Service Eduardo was my service consultant , I came in for an oil change and that the left front tire was losing air.. He said the service code indicated that the car needed the rear differential fluid changed. I told that the oil level waring and came on and he said they were problems with Acura's oil consumption and that Acura had extended the warranty to 125k miles. While waiting for the vehicle he informed me that the tire lost air due to a bad valve sensor. I had the repairs done all within the two hour time fr... read more

JMRipple 

on DealerRater

7 years ago

Expedited service for basic maintenance. They are helpful, polite and answered my questions. Coupons for basic maintenance miraculously appear via email at just the right intervals. In addition to maintenance they can offer advice on pricing for other repairs and upgrades unlike your typical lubritoriun that will not know anything specific about your particular model Acura. They have never tried to upsell me something I don’t need and they honor their warranties. 

Bob J 

on DealerRater

7 years ago

On Time / Exceeded Expectations As usual, the service at Acura of Peabody was outstanding...on time completion of the work and exceeded expectations. I'd like to give a special shout-out to Ben Kamerman, who always goes the extra mile to make sure I understand what's being done to my car and keeps me updated on status. I've owned (and had service with) other luxury brands before...the overall service experience at Acura of Peabody has been the best. 

raysousa52 

on DealerRater

7 years ago

Easy and very fair Dealt with sales manager, Allen Lim. He made the whole transaction very easy and user friendly. Even returning calls and emails from home on his day off. Job well done....will recommend to anyone looking for an Acura. 

Mike 

on DealerRater

7 years ago

Great service I've owned my MDX for a little over a year. I've had it serviced twice. Both experiences have been smooth and refreshing. From making the appointment, checking in, getting a loaner and then the updates on the status of the service, were nothing but professional and courteous. I've owned many cars over the years. My past experience has been once you buy, the service drops off the cliff. Acura of Peabody goes above and beyond in everything they do. My experience from the purchase, through Jerry Dunleavy, then del... read more

Sol 

on DealerRater

7 years ago

My wife felt pressured and taken advantage of. Extremely disappointed with your service department. My wife brought her Acura in for service, it intermittently would not start. We were told it was the starter and would cost $989. You also said she needed lower ball joints at $933 and an alignment at $130 and a right fog light assembly at $512. You even tried to sell her a headlight restoration at $150. I told my wife to hold off on all repairs because it didn't smell right especially after the last time my wife brought her c... read more

Donna128 

on DealerRater

7 years ago

Quality, friendly, efficient service So happy with my new RDX! Steven made the process very easy and seamless. Everyone there was friendly and helpful. I really can’t say enough 

Steve 

on DealerRater

7 years ago

Great service Ben K got me in on very short notice and provided excellent, professional service. He doesn’t sell unnecessary services. My recent visit could not have been better.