Acura of Peabody

J. Kessel 

on DealerRater

8 years ago

My experience with James Mazzarini I went in to the dealership today (7/2) for a routine oil change. The customer service was very good! When my car was done, I saw my salesman Jim who sold me my Acura RDX three years ago. It was like I saw him yesterday. Without any appointment he went outside with me and helped me figure out a few questions I had. with the Navigation system. He also helped me with other issues as well! He was helpful and so kind! If you need to purchase a car or have questions, you really should deal with ... read more

aberriola 

on DealerRater

8 years ago

Salesman Jim Mazzarini is a pleasure to deal with! I cannot say enough good things about my experience at this dealership! I have purchased 4 vehicles at Acura of Peabody, all with the salesman Jim Mazzarini and when he decides to retire I will continue business here because the level of customer care is fantastic. They made trading in my car so simple, I only had one available day to pick up my new purchase and Jim offered to loan me a car so they could keep my trade in there to process it faster and speed up my transaction... read more

Mat10 

on DealerRater

8 years ago

Acura Peabody Dealership offers great vehicles AND service Acura Peabody offers exceptional vehicles and great, quality service repairs. I have been a customer for 13 years and this dealership is great from purchase to service repair. They listen to your concerns, explain what they find as the problem and answer all your questions so you make informed repair decisions. Their customer service is exceptional. I am always accommodated according to my schedule. The entire service team and Rick the manager are wonderful. Kevin gr... read more

FantomPipe 

on DealerRater

8 years ago

Painless Experience - Fantastic Car! After some rather frustrating experiences at other dealerships and not wanting to pay sky-high prices, we discovered Acura of Peabody through edmunds.com. We made an appointment and walked into the dealership. We were immediately greeted by a very friendly and congenial sales associate, Steven Ashe. Steven patiently listened to our needs and showed us the available 2018 Acura RDX models. After a test drive, Steven had exactly the RDX we wanted and got us an excellent deal. Even though we ... read more

camplou 

on DealerRater

8 years ago

Extreme disappointment I recently leased a new Acura TLX with every possible option, and am regretting this car and dealing with the sales rep. During the test drive I commented on how I did not like the fact that the engine stops running when you come to a full stop, even for fractions of a second. He told me that if I leave the driving mode in SPORT or SPORT Plus that it would not do that, and since my intentions were to use the SPORt mode ,I proceeded with the deal. It turns out that there is no way to override this incon... read more

Greg 

on DealerRater

8 years ago

Steven Ashe- outstanding service & experience I purchased a used Honda Accord thru Peabody of Acura, I was for fortunate to have Steven Ashe as my sales associate. He was responsive and a pleasure to deal with, he was proactive, was always looking to make the transaction easy, as well as very thorough on the day of the final pick-up. His level of detailed service included the removal of my city of Boston parking sticker, removal and reinstallation which if not done results in tickets and trips to the city to get them reverse... read more

Donnieg 

on DealerRater

8 years ago

Outstanding sales and customer service effort After purchasing my third Acura from Jim, I am happy to state how pleased I am with the level of customer service he provides. Jim is very knowledgeable concerning vehicular history and redesigns. 

A Satisfied Customer 

on DealerRater

8 years ago

New Car Sales This was our second lease with Michael and he continues to impress us with his knowledge, professionalism and commitment to the Acura brand .. Will was equally knowledgeable about the Finance side. So impressed with the quality of service from Mike and Will 

BoxerP 

on DealerRater

8 years ago

Acura Of Peabody I had a great experience at Acura of Peabody and I am very pleased with my certified per-owned Acura TLX. I would recommend this dealership to others. The staff was great but I primarily worked with Jimmy Mazzarini and he made the whole experience easy and hassle-free. Vanessa Richards also was great to work with. She got me a better rate than any of my personal banks and also got me money back on my old extended warranty from my previous car.