This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst experience ever From the time that I dropped my car off until the time that I picked my car up, the entire experience was horrible. I pulled my car into the shop and then had no idea where to go from there. I stood in the waiting area for 20 minutes until someone came to get me. The lady who walked me through what they were going to do to my car was nice. When she called me to pick up my vehicle, I went straight to the dealership. Upon arrival, I was pointed in the direction to pay for my services and then I was given ... read more
Business response:
At Acura of Peabody, we pride ourselves on customer satisfaction and apologize that you had a less than exceptional experience during your last visit. We have since reached out to you and have replaced the missing molding piece as a gesture of goodwill. Thank you for your business and hope to continue to service your vehicle with the customer service that you expect from Acura of Peabody!
Amazing easy sale My recent experience at this dealership was extremely easy and comfortable. David Hepworth was a knowledgeable and pleasant sales man who made the whole experience very simple the entire dealership has a comfortable laid-back feeling and after having several horrible experiences with high-end dealerships such as Flagship Mercedes and Ira Lexus this was such a refreshing change I would highly recommend it they delivered on every promise and went above and beyond to include little extra things that I needed
Business response:
Thank you for your business!
Great Experience..Thanks Steven!! What a great experience, from walking in to the door, to picking up our new Acura MDX! Steven is knowledgeable, personable, friendly and was great to work with. This was our first time leasing a car, but between my husband and I, we have purchased many. Steven listened to our needs with respect to features in the car and to pricing, and made sure they were met. Steven went above and beyond prepping the car for us and teaching us all of its bells and whistles. We will definitely recommend Ste... read more
Business response:
Thank you for your business and am very happy we met your expectations, particularly Steven.
"Steve is simply the best" Steve you made my experience painfree!!! Your no pressure and professionalism was simply the best!!! You were a joy to work with!!! Thank you!!! I love my car!! Your the best!!
Business response:
Thank you for your business and enjoy your new ride!
They Made It Easy I had never been to this dealership until two weeks ago. Now I'm the proud owner of a 2019 RDX. The fact that the exact car I wanted was not on the lot was no problem for them. They had it there in only a few days for me. Working with Steven Ashe was truly a pleasure. I would recommend Acura of Peabody and Steve to anyone.
Business response:
Thank you for your business and taking the time to write this nice review. Welcome to the Acura of Peabody family!
Jerry made it a pleasant experience Jerry is a great guy to work with. He helped get me a lease on a new ILX and was very helpful, took his time to help, no pressure, and very accommodating. If it wasn't for him and Janet, the internet sales rep, I would have gone elsewhere.
Business response:
Thank you for your business and welcome to the Acura of Peabody family!
My wife and I think Jimmy Mazzarini is absolutely the best!! My wife and I have leased twelve Acura automobiles with Jimmy Mazzarini over the years. To us, he is a tremendous person and a great, trusted friend. His style is laid back, knowing that the Acura product literally sells itself. Jimmy goes out of his way to help his customers with all of their needs. His high professionalism and patience, combined with a winning personality, full honesty and strong desire to help his clientele make Jimmy an outstanding representati... read more
Business response:
Thank you for taking the time to write this glowing review and thank you for business and loyalty to Acura of Peabody and Jim Mazzarini.
Happy Acura Owner Have only positive reviews for this dealership. Absolutely no pressure, and willingly answered all of my many questions. I worked with Steven and Zack and actually enjoyed negotiating my lease - and I love my 2019 Acura RDX!
Business response:
Thank you for your business and enjoy your new ride which happens to be a semi finalist for SUV of the Year!
SIMPLY THE BEST! Steven was very warm and professional throughout the entire purchase process. He is very knowledgeable and took his time to show explain all the wonderful features on the Acura MDX. We didn't feel pressured and he went out of his way to make sure the purchase was a great experience! Thank you Steven!
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,209 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com