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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My new certified preowned TLX! From the moment we were greeted @ the door by Steven, our entire experience was nothing short of professional and friendly. Steven is extremely informative and outgoing, accommodating My car was delivered to me in a few short days and I love it!!
Business response:
Thank you for your business! Enjoy your new ride!
Service Snafu Brought in 2003 Acura which we had purchased as a used care from Acura Peabody. Today was our return trip as last week had brought car in for routine oil change and inspections sticker. My husband met with Rick Osgood, things went really well. There were other issues found, one being under warranty that Rick told us prevented us getting the sticker but of larger concern was the Timing belt need replacing as well as L outer tie rod and rear sway links. I called 2 days later as the part under warranty should be i... read more
Business response:
Thank you for the email. It bothers me very much for any of our customers to feel this way. I am trying to piece together what may have happened here. I sat down at length with Rick who you worked with earlier in the month. He also set up the appointment for this past Saturday for the timing belt and the warranty seat belt buckle as discussed. I also reviewed the entire chain of events with Holly who worked with your wife this past Saturday. I apologize for whatever the confusion or miscommunication may have been as to the S... read more
First time Acura owner Thank you for the knowledgeable and kind attention I received while deciding what car to lease. I am happy yo say, I love my RDX!
Business response:
Thank you for your business and enjoy your new RDX!
Pre-owned certified RDX - They drove it to Maine for me! I live in Maine but knew I wanted to buy an Acura from a dealer and there aren't any up here. So I researched and found a pre-owned certified I was interested in at Acura Peabody. The whole experience was great. My salesperson Mark Riggio was very helpful and friendly - truly felt like he was on my side. And he even drove it to Maine for me!!! And took my trade back with him. Made the whole situation much easier and now I have my beautiful car - which by the way I LOVE... read more
Business response:
Congratulations and thank you for your business! Welcome to the Acura of Peabody family!
Great experience from Steven Ashe Steven Ashe was professional, friendly and very imformative. We bought out first Acura yesterday and the service and professional, yet friendly, atmosphere was overwhelming. We had travelled 1 1/2 hours from the South Shore to pick up our car. After driving through Boston traffic, we were not in a pleasant mood. However, the management and especially Steven, immediately put us at ease. Purchasing a automobile has never been a great experience in the past, but Steven Ashe made a fun and infor... read more
Business response:
Thank you for your business and welcome to the Acura of Peabody family!
No pressure atmosphere They all worked with me to be able to lease my first luxury car. Always returned calls or emails in timely manner. Everyone was friendly!
Business response:
Thank you for considering us for all your Acura needs and welcome to the Acura of Peabody family!
Friendly, patient and helpful dealer I went into the dealership looking for a specific car, Steven Ashe helped me find the car I wanted and took us on a test drive all around the area, very long so I got a good feel for the car. He was very helpful and knowledgeable and a good conversationalist. I ended up getting the car for a very good price and am very pleased with the car. Steven did a great job at helping us.
Business response:
Thank you for your business and also for taking the time to write this nice review. Welcome to the Acura of Peabody family!
Easy breezy Dave made this purchase easy and quick. Never felt pressure, negotiations were heard; and follow up was prompt. Dave worked with my needs, questions and timeline (i work nights!) would highly recommend Dave and his team for car sales!
Certified MDX-Many Issues Sales rep Jerry was one of the best I’ve worked with and a big reason I purchased from them. In my opinion, they did not complete the certified preowned inspection- I’ve been back 4 separate times for work on items within the first 4 months. First day driving home high beams wouldn’t work (required for the sticker that they put on the car, so clearly didn’t check this, unless you believe the odds it stopped working between the sticker and sunset 1 hr later). I could have got a rejection sticker and ... read more
Business response:
Good afternoon Mr. Lambert, Hi Bobby, I was rather concerned when I read your Google review on the MDX. This is Darrell Glass, the service Director at Acura of Peabody. I am the one that worked with you here in the service department and went to Acura on your behalf due to the high beam malfunction after delivery to acquire the Complimentary Service contract for you. I was wondering if there is anything that I can help with. You mentioned on Google that you are having a concern with the keyless start system. I have also atta... read more
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,228 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
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