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Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
233 Andover St, Peabody, MA, 01960, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great experience from Steven Ashe Steven Ashe was professional, friendly and very imformative. We bought out first Acura yesterday and the service and professional, yet friendly, atmosphere was overwhelming. We had travelled 1 1/2 hours from the South Shore to pick up our car. After driving through Boston traffic, we were not in a pleasant mood. However, the management and especially Steven, immediately put us at ease. Purchasing a automobile has never been a great experience in the past, but Steven Ashe made a fun and infor... read more
Business response:
Thank you for your business and welcome to the Acura of Peabody family!
No pressure atmosphere They all worked with me to be able to lease my first luxury car. Always returned calls or emails in timely manner. Everyone was friendly!
Business response:
Thank you for considering us for all your Acura needs and welcome to the Acura of Peabody family!
Friendly, patient and helpful dealer I went into the dealership looking for a specific car, Steven Ashe helped me find the car I wanted and took us on a test drive all around the area, very long so I got a good feel for the car. He was very helpful and knowledgeable and a good conversationalist. I ended up getting the car for a very good price and am very pleased with the car. Steven did a great job at helping us.
Business response:
Thank you for your business and also for taking the time to write this nice review. Welcome to the Acura of Peabody family!
Easy breezy Dave made this purchase easy and quick. Never felt pressure, negotiations were heard; and follow up was prompt. Dave worked with my needs, questions and timeline (i work nights!) would highly recommend Dave and his team for car sales!
Certified MDX-Many Issues Sales rep Jerry was one of the best I’ve worked with and a big reason I purchased from them. In my opinion, they did not complete the certified preowned inspection- I’ve been back 4 separate times for work on items within the first 4 months. First day driving home high beams wouldn’t work (required for the sticker that they put on the car, so clearly didn’t check this, unless you believe the odds it stopped working between the sticker and sunset 1 hr later). I could have got a rejection sticker and ... read more
Business response:
Good afternoon Mr. Lambert, Hi Bobby, I was rather concerned when I read your Google review on the MDX. This is Darrell Glass, the service Director at Acura of Peabody. I am the one that worked with you here in the service department and went to Acura on your behalf due to the high beam malfunction after delivery to acquire the Complimentary Service contract for you. I was wondering if there is anything that I can help with. You mentioned on Google that you are having a concern with the keyless start system. I have also atta... read more
Overall a good buying experience Q. Alexander The atmosphere was very nice and attentive. Steven was very friendly, energetic, informative and had a great sense of humor. My wife and I never felt rushed to buy. Steven was very patient as we made our decision. I came in looking for a specific car and he immediately found that car and took us for a test drive. He helped make the buying process go smoothly.
Business response:
Thank you for your business and welcome to the Acura of Peabody family!
Very accommodating, friendly and informative Acura of Peabody is very customer orientated. They make sure the customer comes first. If maintenance is being performed they have always had a loaner car available. The respect you receive form the parts reps, cashier, service reps, sales and management is always at a high level. My family has bought/leased 5 cars from this dealership over the years. Regards, Tom
Business response:
Thank you for your loyalty to Acura of Peabody!
The most pleasant car purchasing experience. I first contacted the dealership via internet when I found a previously owned vehicle that fit my rather stringent requirements. I was contacted as soon as the dealership opened and when I got there, a 30 mile drive, I felt welcomed and unrushed. There was no pressure, just courteous attention. No haggling, just a fair price. Bothe Steven Ashe and Wil DeMarco were professional and courteous, as were all other members of the dealership.
Business response:
Thank you for your business!
Happy! I’m very excited and happy with my brand new MDX. Also, I had a great time with Steven Ashe, who was helpful, kind and professional. A great place and person to do business with!
Business response:
Thank you for your business and enjoy your new MDX!
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
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