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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Outstanding service as always Been bringing my MDX to Acura of Peabody since moving to the area a year and a half ago. Excellent, and efficient service as always. Ben Kammerman has been my adviser all along, and he does a terrific job, and has my complete trust.
Business response:
Thanks for visiting us to take care of your vehicle service. We're glad Ben has always provided a great experience. We appreciate your business and look forward to assisting you again.
Always in good hands w Acura of Peabody Service This has been my dealership for 2 Acura's and 16 plus years. Competitive in their service pricing, pro-active in communication and keeping an eye on safety. The team always goes the extra mile in explaining what's going on, what's needed immediately and what can be addressed in the next visit. Hours of operations are great for working schedules and the dealership itself is nicely equipped for taking conference calls, wifi needs etc. Great partnership for the entire cycle of lea... read more
Business response:
We appreciate your customer loyalty. Thanks for always thinking of us when it comes time for your vehicle needs! We'll be sure to provide the same exceptional experience when you visit us again. See you next time!
Courteous prompt and done correctly They were on time and done right. The device team was great. Answered all my questions. The waiting Area was clean and well stocked and spacious
Business response:
Thanks for sharing what you enjoyed about your visit with us. We're glad you enjoyed your experience. We appreciate your business and look forward to helping you again.
Tire install and alignment Great experience again with Acura of Peabody and working with Ben Kamerman. The dealership’s pricing is as competitive as my local garage and I know I’m getting service from certified Acura technicians, familiar with the Acura make and models. Even after researching tire pricing, I again found Acura of Peabody just as competitive as the chain store tire dealers.
Business response:
Thanks for returning to Acura of Peabody! We're happy that you were satisfied with our service techs work and our pricing. We'll make sure to provide another great experience when you visit again.
Professional and courteous. Everyone I've dealt with at Acura of Peabody, whether it'd be in sales or in service, has always offered professional, responsive, and courteous service. Ben in service is always thorough in his explanations and follows up the next day to make sure all is well.
Business response:
We appreciate another amazing review for an excellent vehicle service experience! Thank you for sharing what you've enjoyed about your visits. We look forward to assisting you again.
Fantastic Service From the very beginning when I called for service and my problem was relayed to Holly I knew I was in good hands. Acura of Peabody is where I purchased my 2012 TSX Wagon when I lived in the area. Because the service is so knowledgeable and prompt and courteous I continue to travel to this dealer even though I have moved and they are about 30 miles away. Holly understood my issue and wrote it up perfectly so that it was resolved in an excellent fashion. I would recommend this dealership highly. I also recomm... read more
Business response:
Thank you for continuing to visit us though you have to travel extra time. We're glad knowing that you're confident in our great customer service and expect a seamless vehicle service experience when you visit us. We appreciate the compliments on Holly's exceptional work and we'll be sure to provide another positive experience when you visit again.
Suprised they dont charge for the water in the waiting room They are so overpriced. I went to get an oil change and asked about they rotating my tires $29.99 ridiculous every other place I go does it for free. The second issue I had an engine light come on asked them to check this they want $149.99 to do this are they joking? I went to auto zone and they do this for free. Do not trust anything these people say and they are nothing but a rip off stay away find a local mechanic.
Business response:
Thank you for providing feedback. We’re sorry to fall short of your expectations, however, the services you mentioned require additional time to complete. Our service technicians do their best to take care of all customers with a scheduled appointment. Please contact Joel Avery, our General Manager at javery@acurapeabody.com should you wish to discuss this further.
Outstanding The service is outstanding every visit. Everything is explained to you in detail so you understand whats going on with your car. Keep it up.
Business response:
We appreciate knowing you're always satisfied with our work. Thank you for letting us know details. See you on your next visit.
Awesome service The service was really good, every single question was answered with details. Good knowledge of the cars. Jude thank you for making it so easy and simple.
Business response:
We appreciate the compliments! Thanks for sharing what you enjoyed about your experience. We look forward to assisting you again.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,228 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
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