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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Annual Inspection At this time, I visited AoP for annual inspection. Jennifer, a customer representative, was extremely pleasant and friendly just like many other at AoP. I also got to meet my "Complicated Diagnostic Expert" Steven, as he noticed my car in the shop and came to the waiting room to say hi. I have been using AoP for almost 6 years now and am not going anywhere else as long as AoP keeps up with their high customer service standards.
Business response:
Thanks for visiting Acura of Peabody! We are happy knowing that our team provided you with such a pleasant experience. We'll keep it up and look forward to assisting you again.
Great dealership Wonderful dealership with staff being knowledgeable, helpful and very professional. They treat everyone with respect and keep everyone updated on the status of their vehicle.
Business response:
We're happy to provide a positive customer service experience! Thanks for sharing what you liked about your visit with Acura of Peabody. We appreciate your business and look forward to assisting you again.
Very gret service...I have my Service writer on speed dial.. Service light popped on...called the dealer asked for Holly she had me come right in. We reviewed what had historically had been done on the maintenance side to avoid duplications. Oil change and tranfercase flush and on my way....this happened the day before a road trip to Southern New England...so the Gods of Acura smiled and it was good. I love Acura because of the reliability.....I intend to drive this vehicle for 300k plus miles. Thanks Acura of Peabody!
Business response:
We're glad that you thought of us when your vehicle needed some maintenance work. We were happy to make it a pleasant experience for you and we look forward to serving you again.
Speedy Service Love having regular maintenance here! Didn't need an appointment and in and out in no time. Everyone was very informative and friendly! Love the efficiency!
Business response:
We appreciate the amazing feedback! Thanks for choosing Acura of Peabody for your vehicle maintenance needs. We're glad that you like our efficiency in completing your service appointments. We look forward to assisting you again.
Scheduled Maintenance I brought my car in for regular, scheduled maintenance and again, I was very pleased with the whole experience- from the scheduling of the appointment, checking in and speaking with my service advisor. Rick O. Is very professional but yet he also has an engaging personality. The car was washed and I received a new key fob battery before I was sent on my way. I would recommend Acura of Peabody and Rick O. For the servicing of your Acura!
Business response:
Thanks for sharing details of another positive vehicle service visit with Acura of Peabody. We're so glad that you enjoyed your experience and we look forward to providing the same great service when you visit again.
The best Excellent service in a clean relaxing waiting area. Everyone is super friendly while Ben and Holly are the best. Car is serviced in a timely manner and everything is explained. Wouldn't go anywhere else!
Business response:
We're glad that we could provide an exceptional vehicle service visit! Thanks for sharing details of Ben and Holly's great work!
Great sales and great service. Had the pleasure of meeting with Zack F and Steve Ash. I purchased a great vehicle that was in my budget. Needed a part replaced. Cody G ordered the part had me in for service with a loaner car. It was a great experience sales and service.
Business response:
Thanks for sharing what you enjoyed about your experience with Acura of Peabody! We're thrilled that our team was able to provide a seamless car buying visit. Let us know if you need any help with anything else.
Diagnosed Check Engine problem As always Holly O'Connor was friendly, clear and helpful. Service diagnosed my Check Engine problem and it turned out to be weak voltage from an old battery. Battery was replaced and everything is working perfectly.
Business response:
We appreciate knowing we provided another great visit! Thanks for choosing us for your vehicle service needs. We look forward to serving you again.
Rick Osgood is awesome! He was so helpful. When ever I come in to the Acura Dealership, he always helps me out and solves my problems. He’s awesome! I would highly recommend people to him!
Business response:
We appreciate knowing that you can always count on Rick and Acura of Peabody to take care of your vehicle. Thanks for leaving us the excellent feedback! See you next time.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,228 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
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