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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Scheduled Maintenance I brought my car in for regular, scheduled maintenance and again, I was very pleased with the whole experience- from the scheduling of the appointment, checking in and speaking with my service advisor. Rick O. Is very professional but yet he also has an engaging personality. The car was washed and I received a new key fob battery before I was sent on my way. I would recommend Acura of Peabody and Rick O. For the servicing of your Acura!
Business response:
Thanks for sharing details of another positive vehicle service visit with Acura of Peabody. We're so glad that you enjoyed your experience and we look forward to providing the same great service when you visit again.
The best Excellent service in a clean relaxing waiting area. Everyone is super friendly while Ben and Holly are the best. Car is serviced in a timely manner and everything is explained. Wouldn't go anywhere else!
Business response:
We're glad that we could provide an exceptional vehicle service visit! Thanks for sharing details of Ben and Holly's great work!
Great sales and great service. Had the pleasure of meeting with Zack F and Steve Ash. I purchased a great vehicle that was in my budget. Needed a part replaced. Cody G ordered the part had me in for service with a loaner car. It was a great experience sales and service.
Business response:
Thanks for sharing what you enjoyed about your experience with Acura of Peabody! We're thrilled that our team was able to provide a seamless car buying visit. Let us know if you need any help with anything else.
Diagnosed Check Engine problem As always Holly O'Connor was friendly, clear and helpful. Service diagnosed my Check Engine problem and it turned out to be weak voltage from an old battery. Battery was replaced and everything is working perfectly.
Business response:
We appreciate knowing we provided another great visit! Thanks for choosing us for your vehicle service needs. We look forward to serving you again.
Rick Osgood is awesome! He was so helpful. When ever I come in to the Acura Dealership, he always helps me out and solves my problems. He’s awesome! I would highly recommend people to him!
Business response:
We appreciate knowing that you can always count on Rick and Acura of Peabody to take care of your vehicle. Thanks for leaving us the excellent feedback! See you next time.
Service Great service in a pinch. Jennifer was friendly, informative, and efficient. Got me back on the road fast in the wake of a nail in my tire.
Business response:
We're excited to see that Jennifer assisted you with a great service visit! Thanks for working with Acura of Peabody to get that tire repaired. We appreciate your business.
Overall pleased with repair but. Second time in for service due to electrical problems. They were both resolved but it seems like a trial and error process to determine the root cause racking up labor hours. I'm not a mechanic and this may seem unfair but I had the impression that the OBD port should quickly point to the issue. Car is always returned washed and clean when serviced but this time the driver's seat was soiled and grimy which transferred to my clothes, I had to scrub the seat and door panel to remove the dirt an... read more
Business response:
Thank you for bringing this to our attention. We’re sorry to fall short of your expectations and for the inconvenience. Please contact Joel Avery, our General Manager at javery@acurapeabody.com to help us make things right. We appreciate your business.
Takata airbag recall Because of the potential danger of Takata airbags, my car had been recalled to have the passenger side airbag replaced. I had to go to an Acura dealership in order to have the work done, and the Peabody service shop was the closest Acura dealer to me. I hope the work was done well; the car interior looked the same as when I brought it in, so at a minimum, they put it back together seemingly right. :-)
Business response:
Thanks for choosing us for taking care of your vehicle service needs! We're so glad our team was able to provide a positive experience. We look forward to serving you again.
Peabody Acura- 5-Star Rating again. Peabody Acura Service is well deserving of a five-star rating. I had a non-scheduled oil change, tire rotation, car-wash and vacuum. I arrived at 7:am and was finished by 7:45. The Customer service before, during and after deserves an additional 5-star rating
Business response:
Thanks for sharing this amazing feedback! We're so glad our team provided a positive service visit. We appreciate your business and look forward to serving you again.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
Need help? Contact us.
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