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Acura Columbus
- Car Dealers
- Dublin, OH
About this business
Location details
4340 W Dublin Granville Rd, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service. Very kind and courteous employees. I have been in the Columbus area for 3 years and always use this dealership.
Business response:
So nice! Thank you very much. I am glad Todd and the team have been able to help. Thanks, John Connelly Owner/Acura Columbus
Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you
Business response:
Thank you so much! Very nice. We appreciate it. - John Connelly Owner/Acura Columbus
Great service experience. Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 days and service advisor Prescott provided text updates to keep me informed at each step of the process.
Business response:
Glad Clay was able to keep you updated — those TPMS sensors can definitely be tricky. Thanks for writing! - John Connelly Owner/Acura Columbus
Francesco made the car buying experience so stress free and easy. He worked hard to make a good deal with us.
Business response:
I love this! So glad Francesco made it stress free and easy - exactly what we want. Thank you! - John Connelly Owner/Acura Columbus
Need to reevaluate how your approval process for additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left vmail with approval and also texted the technician with approval. None of the approvals were received and now I have to make a 2nd trip to finish services.
Business response:
Very sorry for the communication issues! The service managers, Clay, the General Manager and I reviewed the process and hopefully have it smoothed out. Thanks for making us aware. Have a good week! - John Connelly Owner/Acura Columbus
Each department delivered excellent service when a rod bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys!
Business response:
Glad Jami could help Joe Schmoe! I like the name. Catchy. Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus
A few months ago I randomly stopped in to stare at a car and didn’t really expect much but Greg came out to chat with me anyway. He was friendly and we rambled on a bit (I do talk a lot). I wasn’t prepared to buy a car then but I asked for a card and he gladly provided one. Fast forward to recently and I had enough with my (now previous) car and began shopping around. While searching I noticed Acura Columbus had a decent selection of cars so I reached back out to Greg. He was prompt in responding and we set up a time to meet... read more
Business response:
I love this - thank you so much! Glad that Greg and Ryan could help and thank you very much for sharing this story. Thanks, John Connelly Owner/Acura Columbus
Greg at Acura Columbus is the BEST! This is my second car purchase with Greg and it won’t be my last. There’s no pressure and always exceptional customer service. What more could you want?!?! Ask for Greg!
Business response:
Great recommendation for Greg - thanks!! We appreciate it. Thanks, John Connelly Owner/Acura Columbus
Great group of people working for this company that says a lot about the management and the ownership I have trusted them for years! Keep up the good work.
Business response:
Thanks for the trust!! Glad Clay, Eric, Jerry and Larry have been able to help. - John Connelly Owner/Acura Columbus
Frequently asked questions about Acura Columbus
How is Acura Columbus rated?
Acura Columbus has a 4.7 star rating with 2,264 reviews.
When is Acura Columbus open?
Acura Columbus is open now. It will close at 6:00 p.m.
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