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Acura Columbus
- Car Dealers
- Dublin, OH
About this business
Location details
4340 W Dublin Granville Rd, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Clayton provided information that helped us make the best decision for services needed on our 2018 MDX with less than 23,000 miles. I had no issues with the MDX and now feel I can go another 8 years without any worries
Business response:
I am glad Clay could help! Have a great day. Thanks, John Connelly Owner/Acura Columbus
Steve took great care of us and made it effortless to get another Acura lease. If you are looking for a new car give him a ring.
Business response:
I am glad Steve could help! Thanks for giving us the opportunity. - John Connelly Owner/Acura Columbus
Easy and quick, no fuss or upsell etc a a a a a a a a
Business response:
Easy and quick is good!! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus
Your service personnel were professional, efficient, friendly & caring in resolving our issue. Your responsiveness to our calls for assistance in how to jump our 2022 MDX was fast & clear. Malk & Eric, as well as all other support involved personnel reflected my initial comments above. Thanks for an excellent experience!
Business response:
Thanks for sharing! I am glad Todd, Zach, Eric and Malk were able to help. I hope all is ok with your MDX now. Thanks, John Connelly Owner/Acura Columbus
I’ve visited twice now and the staff is great. Very nice waiting room with drinks and snacks. A couple issues I had were that my driver’s seat was not set back to position after service. I was a technician for almost 20years and I always made sure my customers felt comfortable getting back in their car, like no one had ever been in their seat. Also the keys that they cut and programmed do not work quite right and I was not made aware before I left the dealership, I had to find out myself when I tried to use one after I got h... read more
Business response:
Thanks Steve! Sorry about the seat and key - I hope all else is well with your 2003 RSX. Have a great week. - John Connelly Owner/Acura Columbus
Outstanding dealership with focus on the customer. Steve Ault is simply the best with exemplary skills, knowledge, and dispositions.
Business response:
Super nice Mark - thank you and I am glad Steve could help! Glad Jami and Ryker were helpful also. Thanks, John Connelly Owner/Acura Columbus
We really enjoyed the new car buying experience with Steve Ault. Easy to work with, no pressure or hassle. He really worked hard to ensure our satisfaction with the entire new car buying process. Selecting the right vehicle, adding accessories, and the closing process were all completely painless. This is our second new car with Acura Columbus in the last three years. Steve Ault and Acura Columbus are our first choice when looking for a new vehicle! Also want to give a shout out to Eric in Parts/Accessories and Jon the Busin... read more
Business response:
Thanks for the recommendation - we appreciate it! So glad that Steve made it easy and that Jon and Eric were able to help also. Thanks for buying from us again! - John Connelly Owner/Acura Columbus
Sales team and advisor service team are both great. Engaging and polite. Great service and even a sense of humor when customers like me get confused with car play!
Business response:
Happy it all worked out! Thanks for writing and I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus
We recently had an issue with our head gasket, needing a total replacement on 2020 RDX which we purchased at this dealership. After doing some research and consulting with a private mechanic, I was originally upset that this was not included as part of a recent Honda and Acura recall I was originally quoted almost $6000 for the replacement and Acura was willing to work with us on a better price through a Goodwill adjustment at Acura corporate the owner has personally reached out to me multiple times and has been very helpful... read more
Business response:
Thanks for sharing this - I am glad all worked out! We really appreciate your recommendation and the time you took to write. Thanks, John Connelly Owner/Acura Columbus
Frequently asked questions about Acura Columbus
How is Acura Columbus rated?
Acura Columbus has a 4.7 star rating with 2,264 reviews.
When is Acura Columbus open?
Acura Columbus is open now. It will close at 6:00 p.m.
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