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Acoma
- Residential Leasing
- Denver, CO
About this business
Location details
816 Acoma St, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
UDR does not care. Run, don’t walk away from signing a lease here. I’ve been a resident since 2018, and the decline is loudly visible. Dog poo litters the hallways. The smell of weed fills the building as soon as you walk in. Theft is commonplace, and rather than ensuring residents are safe, our latest lease includes an addendum that cameras are not guaranteed to work, so crime is not UDRs fault. So much for “luxury”. Washing machines will randomly flood, and per UDR, this is caused by “cheap laundry detergent”, to avoid leg... read more
Not quite luxury I’ve lived in this building for 6 months now. Terrible smelling chemicals in common areas, door ripped off hinges in the public bathrooms, fire alarms sounding every night, $500 rent increases upon lease renewals, unnecessarily complex entry systems that front desk staff are unwilling to unlock. We got called while we were away threatening our lease because of noise, without verifying if it was actually us (let the record show it was not and they later admitted as such). “Luxury”, it is not.
Business response:
Hello there, We sincerely appreciate you taking the time to provide us with your feedback and share your experiences through this review. Your input is invaluable to us, and we want to express our apologies for any maintenance issues you have encountered during your stay in our community. Please know that our maintenance team is committed to promptly resolving any concerns that arise. Your comfort and satisfaction are of utmost importance to us. Should you come across any issues in the common areas, we encourage you to notif... read more
Fire alarms go off randomly and for hours The fire alarm for the entire building has gone off for hours on end three times since I moved in 6 months ago. This includes once from 3 am- 7am on a weekday. Domaine has made no effort to make this situation right and doesn’t even have the decency to send an email apologizing. Considering how much it costs to live here I wish I had chosen somewhere else and recommend you stay away for this place.
Business response:
Hello, We sincerely apologize for any inconvenience caused by the recent fire alarm incident. We understand the frustration it may have caused and appreciate you taking the time to bring it to our attention. On Saturday, 12/9/2023, a notification was promptly sent out to all residents with a detailed explanation for the triggered alarms. Upon investigation, it was determined that the alarms were working as intended. Thank you for sharing your review, and we appreciate your understanding in this matter. Kind regards, Anita - ... read more
Don’t move here. Money hungry corporation doesn’t care about you. Location is great but property management is not. Multiple maintenance requests that were not fixed. Mostly plumbing which comes directly out of my pocket for leaking faucets and showers. Late fees are astronomical and will not be waived under any circumstances. This company doesn’t care about its tenants they just want to fatten their own pockets. You’ll pay $40 a month for a carport but they will allow contractors to park in your spot.
Business response:
Hello, We appreciate your feedback regarding our community and apologize for any negative experiences you've had with our onsite teams. We will strive to address the maintenance requests more promptly and ensure better communication with our tenants. Thank you for bringing this to our attention. Kind Regards, Madison WeCare@udr.com
Bad Dangerous Homeless and filtration and living on the roof constantly Constant Airbnb tenants taking over No management on site No security on site Threats by the homeless people that are allowed to run rampant and live on the roof as well as in the dog park and they steal packages as well and they steal mail such that we didn’t get mail for six months so we suffered and got punished for UDR and Tierra Del Rey ‘s, lack of management and security on premises Constant clogging of sink and drain and not a timely repair. You c... read more
Business response:
Hello, Thank you for taking the time to leave a review. We apologize for any negative experiences you had during your stay in our community. We take your feedback seriously and will work towards addressing the issues you mentioned to provide a better experience for our residents. Kind Regards, Madison WeCare@udr.com
Awesome place I am a current resident of Park Square. We, as a family, are very satisfied. Kids do enjoy the pool. All the time, services are quite prompt. I do mean it. The management at front desk are very nice. Come and check it out by yourself. P.S. Our puppy, Brownie, loves the dog park.
DO NOT EVEN THINK ABOUT LIVING HERE I regret to say that my experience at Eight 80 Newport has been far from satisfactory. I feel compelled to share my concerns as I believe potential tenants should be aware of the issues I've encountered. The management team at Apartment Eight 80 Newport has consistently fallen short of expectations. They do not respond to me as a tenant. They totally ignore the tenant request. Terrible management and staff. My interactions with the staff have also left me disappointed. Their professionalis... read more
Business response:
Hello, We sincerely appreciate you taking the time to leave a review and for expressing your concerns about the level of communication you've experienced with our team. We want you to know that we take these concerns seriously, and we are committed to addressing them to improve your experience. We would greatly appreciate the opportunity to investigate this matter further and work towards a resolution that ensures your satisfaction. If you'd be willing to share more details about your time in our community, we can be reached... read more
Verified Renter There’s always going to be some issues when you live in the city but the management here seems to be on top of things for the most part. Amenities are nice. I wish the management would do something about the people who let their dogs pee right in front of both building entrances. As a dog owner I know it’s not that hard to train your dog so they pee literally 10 more feet in the mulch. They should start fining people because it straight up smells like pee almost every time you walk up to the entrance. Other t... read more
Business response:
Hi Steven, thank you for reaching out. Please get in touch with our office at your earliest convenience. We would be more than happy to assist you further with your concerns. Thank you.
Stay away Udr is a disgusting management company. They never respond and property staff don’t care.
Frequently asked questions about Acoma
How is Acoma rated?
Acoma has a 4.3 star rating with 338 reviews.
When is Acoma open?
Acoma is open now. It will close at 6:00 p.m.
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