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Acoma
- Residential Leasing
- Denver, CO
About this business
Location details
816 Acoma St, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Staff is mediocre but getting worse. And now they’re building a new building next door so it’s going to be a nightmarish summer and we are losing our views. Other tenant are awesome though!
Business response:
We're concerned about reading your impression of us as this does not accurately reflect the service we value. We want to learn more about your experience. Please reach out to our office at your earliest convenience. We look forward to connecting with you and improving your stay. Feel free to stop by the leasing office or send us an email at acoma@legacypartners.com. Our new manager, Wes, would be happy to speak with you regarding your concerns.
Verified Renter This building has been falling apart for years. Legacy isn’t doing anything to improve this fact and they seem completely overwhelmed with this place. Find a new building in the area instead.
Business response:
Thank you for taking the time to share your experience with us. The team will be sending out more updated communication on projects being completed throughout the community. Please feel free to stop by the office to meet our new manager, Wes, and discuss any outstanding issues you may have. The entire Acoma team is here to help! Feel free to reach out to us at: 303-446-0816 or send us a note at: acoma@legacypartners.com
Do not recommend My husband & I recently moved out of the Acoma after having lived there for three years. Initially, we were very pleased with our decision as the building itself suited our needs & was a great place to live. After about a year of living at Acoma, the building management was turned over to Greystar & our pleasant experience quickly turned negative. It seems that almost immediately, several cost-cutting measures were implemented that are ultimately to the detriment of the residents; their customer service, att... read more
Verified Renter Overall, it’s a great and safe apartment. The staff is friendly and welcoming. There appears to be interest groups on the on-site portal, but none seem to be active which makes it difficult to meet other residents. The community pool is lovely but not heated. With the high quality of management, each concern is addressed in a timely fashion.
Business response:
Thank you again for taking the time to let us know how we did. The pool is heated so we will check to be sure it is warm enough! Thank you for letting us know and have a wonderful day! Sincerely, Michelle Conway
Verified Renter Home away from home, beautiful location and amazing people.
Verified Renter Management is doing a great job of listening to and incorporating feedback from residents. The concierge staff is also always very friendly and helpful.
Verified Renter The staff right now is the best so far since Greystar took over. Thank you, Jun, Michelle, Alba, Nick and the rest of the concierge team for making Acoma a great place to live!
Verified Renter I have lived at the Acoma 5 years. Great experience overall. The maintenance work order process is fast, effective, and keeps you informed when delays occur. I would highly recommend this apartment to future residents. Great Community, and military/veteran friendly!
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! Hello, we're happy to hear you had such a positive experience with our team!
Verified Renter Acoma has certainly improved in recent months in getting amenity and the community back to the way it was before covid. Still more improvement is needed, but I am happy to live here. We have a great community, location, and management is listening to the residents.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Frequently asked questions about Acoma
How is Acoma rated?
Acoma has a 4.4 star rating with 365 reviews.
When is Acoma open?
Acoma is closed now. It will open on Monday at 9:00 a.m.
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