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Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
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Cesar Romero's profile image
Cesar Romero 
7 years ago

fast delivery,excellent price from a reputable brand name, I could not ask for more 

Business response:

Thanks for the feedback, Cesar. Cheers! 

Mel Cohen's profile image
Mel Cohen 
7 years ago

I could not believe how fast I received my purchase during the December holiday period without paying extra. I ordered late on a Friday and received the purchase in California by Wednesday. Now, that is great service. 

Business response:

Hi Mel, we appreciate you taking the time to leave a review. Glad to hear about your experience, and thank you for choosing Abt. 

Albert J Lederle's profile image
Albert J Lederle 
7 years ago

Simple painless process....just as advertised...THANK YOU ABT 

Business response:

Thanks for the feedback, Albert! 

Crissy Hansen's profile image
Crissy Hansen 
7 years ago

I would have given 1 star, but my experience with sales was great. Customer service and repair, however, has been a nightmare. A shelf on my Viking refrigerator broke shortly after I purchased it causing my drawers to sag and be completely useless. It took months to get it replaced. Not long after replacement it broke again in the same exact place, same issue. I'm unable to use an entire shelf nor can I use the drawers. I called, they sent someone out to take pictures, even though I informed them it was cracked in the EXACT ... read more

Business response:

Hi Crissy, I am sorry we failed you here. We value our customers highly and I agree you should be getting better service from us. A manager should have called you back and I apologize that did not happen. After receiving this post, I tried to give you a call and left a voicemail for you. Please give me a call so I can help resolve this for you and make it right. My name is Dan Obradovic, I am one of the General Managers, and my direct line is 847-544-2836. Thank you 

Porfie Porf's profile image
Porfie Porf 
7 years ago

I don’t know what all the positive reviews are about this place. I have had the absolute WORST customer experience with Abt electronics. First issue was having to get here refrigerators because the people they hired to deliver kept damaging them. It took not one not two, but three refrigerators delivered to me before I got one that was not damaged. After dealing with numerous reps and managers I got no empathy, apology and no concern whatsoever with the exception of manager Lance. Same thing with the food processor that I re... read more

Business response:

Hi Porfie, My name is Dan Obradovic and I am one of the General Managers here at Abt. I am sorry about the experience you had with us and if there is anything I can do for you in the future please give me a call direct at 847-544-2836 and I would be more than happy to help. We have been in business over 82 years and have been rated # 1 in Consumer Reports for the past 8 years in the entire country. We truly care about our customers and this is why I am reaching out to you to give us another opportunity to earn your business.... read more

Jim Freier's profile image
Jim Freier 
7 years ago

I have had great experiences-always! Buy 7-10 appliances every year for rental properties. 

Business response:

Jim, thanks for the feedback and for your continued support. We value your loyalty. Hope you have a great holiday! 

Matt Mcnelly's profile image
Matt Mcnelly 
7 years ago

I ordered 5 coin operated washers on a Thursday and needed them changed of the amount they charged and they still was delivered to the spot I wanted in another state on Tuesday at noon. I'm so happy I found this place and a gentleman named Chuck help me on the phone and was very good at his job. I almost never order on the wild web but I now trust this company!!! Thanks again for the great service. 

Business response:

Thank you for the feedback, Matt! Happy to hear about your positive experience and to have gained your trust. I will make sure Chuck's supervisor sees your compliments as well. Have a great holiday! 

Ross Boss's profile image
Ross Boss 
7 years ago

Great service;-) do another madden tournament please;—) 

Business response:

Hey Timothy, thanks for the suggestion. We might do Madden again later next year. But we do have a FIFA tourney coming up in January! http://www.abt.com/promo/fifa-gaming-event.php 

Kevin Rice's profile image
Kevin Rice 
7 years ago

On line purchasing was very quick and easy. Package was delivered as scheduled. Site was easy to navigate. 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is closed now. It will open tomorrow at 9:00 a.m. 

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