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Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
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John Moonan's profile image
John Moonan 
6 years ago

Stand behind the products that you sell. Don't hide behind a 30 day return policy. After years of buying from ABT you sell me a garbage product then hang me out to dry because your 30 days are up. NEVER EVER BUY FROM ABT AGAIN. TAIL LIGHT WARRANTY. 

Business response:

Hi John, It was nice speaking with you the other day and I am glad we were able to resolve this for you. I hope you enjoy your new refrigerator and if there is anything else I can help with please feel free to reach out. Thank you Dan Obradovic 

Sebastian Bobrowski's profile image
Sebastian Bobrowski 
6 years ago

sold me a dishwasher that doesn’t doesn’t take in water 

Business response:

Hi Sebastian, My name is Dan Obradovic and I am one of the General Managers here at Abt. It sounds like there may be an installation issue with your dishwasher. Please call me direct at 847-544-2836 and I can send someone out to take a look for you and help resolve this. Thank you 

Sheri MacFarlan's profile image
Sheri MacFarlan 
6 years ago

We are having issues with warranty coverage. 

Rajendra Kansara's profile image
Rajendra Kansara 
recommend  Recommended
6 years ago

Good place for electronics shopping... 

Crystal Lewis's profile image
Crystal Lewis 
recommend  Recommended
6 years ago

Great service! Bought washer and dryer today. Was helped by Mr. Dempsey. Process was made easy as could be expected. Price was fair. Definitely recommend going here for your household needs. 

Deb Downey's profile image
Deb Downey 
recommend  Recommended
6 years ago

Love this store, I got an awesome discount. So excited to use my new washer and dryer. 

Rebecca Milligan Bruch's profile image
Rebecca Milligan Bruch 
6 years ago

Wow, very disappointed in ABT. We ordered a new LG washer from them 3 weeks ago. We decided to add the pedestal last week. Ordered the pedestal on line.....no mention or place to mark to have it installed....It says "free in-home delivery". Who orders a washer pedestal and doesn't want it installed? Anyway, followed up with a call on Friday morning - the person said they would change the paperwork to "install pedestal", no mention of a fee. They arrive this morning, and drop off the pedestal (no installation)......we follow ... read more

Business response:

Hi Rebecca, My name is Dan Obradovic and I am one of the General Managers here at Abt. I would like to look into your order and see what I can do to help. We truly do care about our customers and if you can please reach out I would love to resolve this for you and earn your business. My direct line is 847-544-2836 Thank you 

Harley Joe's profile image
Harley Joe 
6 years ago

UPDATE 10/29.....had a bad exp with cust service here over a product that was damaged in shipment. hateful lady here. but after speaking with Dan oridvich here. a manger. he was very understanding, polite and how you think cust service should be !!!. he told me he would ship me a new smart watch, do Express shipping for me and pay the postage I had to originally pay to return the original damaged item . that Thanks to ups carelessness !!!!!. after dealing with Dan I definitely think I will do business again here because he t... read more

Janelle Marler Kamp's profile image
Janelle Marler Kamp 
6 years ago

Seriously disappointed and extremely frustrated with the service department. 

Business response:

Hi Janelle, I hope everything went well with your delivery and I am happy we were able to resolve this for you. If there is anything else I can help with please feel free to reach out. Thank you Dan Obradovic 847-544-2836 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is closed now. It will open on Monday at 9:00 a.m. 

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