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A1 Plumbing and Perfect Air
- Plumbing
- Garden City, ID
About this business
You may have known us as our previous companies: A1 Plumbing and Perfect Air. But, one day, we said, "You know what? We need to simplify things for people." So we decided to combine both companies into one (Perfect Plumbing, Heating & Air) so you can have a one-stop destination for home comfort service. Perfect Plumbing Heating & Air guarantees that you will get no games with the prices we offer, no surprises on the service we deliver and no tricks when it comes to your bill. When we give you a price-we honor that price-guar... read more
Location details
119 E 42nd St, Garden City, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am highly suspicious of Ai Perfect air. They told us we needed a new furnace a couple of years ago, now we need a new AC unit. WE are getting a second opinion. I cannot believe these major appliances only last 10 years and 12 years.
Business response:
Wendy, we take great pride in giving our customers solid advice and good guidance. Since you are getting a second opinion, it would be great if you would wait until you hear what they say before you give us a two star rating based on your suspicions. If they are a Company that has your best interest in mind and they have a good reputation, we are confident that their opinion will be similar to ours. Once you weigh the options, we will be happy to help you. We look forward to earning your trust into taking care of you for yea... read more
The service was excellent, fast and efficient. JT was friendly and informative about what the situation was and what would be required to fix the broken pipe.
Business response:
Loren thank you for the positive review on us and more specifically JT. We are very lucky to have such an amazing plumber on our team! We are extremely pleased that you had such a positive experience and would love to help you down the road if you need us!
Had our spring check up by Kirt from A-1 plumbing. He was very courteous, and efficient
Business response:
Thank you so much for the feedback on our services Carla. We greatly appreciate it. We are sorry to see that we did not provide you with 100% satisfaction and would love to know what we could have done differently in order to be five stars in your eyes. Please let us know!
Brian H. and his teammate were very pleasant and efficient in repairing a winter damaged hose bib at our house. They called in advance to notify us so we could be here to show them around. Will recommend A1 to anyone & everyone.
Business response:
Warren we certainly appreciate you letting us know how Brian's visit went and are very happy you had such a great experience! We look forward to helping you should anything come up down the road!
Allen fixed our gas leak, and even made improvements to the system. We were extremely impressed with his courtesy and professionalism. We've also had great service from another A1 member (Chris). I can't recommend these guys enough. We are extremely happy with the service we've received from A1.
Business response:
Thank you Alan for providing us feedback on your experience with our company as a whole and specifically Allen and Chris. We are so happy we had the opportunity to get Allen out to help you and look forward to helping you with any needs down the road!
Chris was great at explaining everything to me before he did the maintenance to my furnace and air-conditioned.
No call back when I called the emergency line but next day they did get someone out. Techs were very nice, considerate of my time and cleaned up when theyou were done. Evaluation of my problem seemed kind of expensive.
Business response:
Thank you for taking the time to share your feedback with us Lisa. We are terribly sorry to hear that we weren't able to offer our assistance to you last night. We will resolve this issue moving forward and ensure our customers receive the support they deserve. We will have our Customer Service Manager reach out to you to ensure that all your needs have been met.
The Tech was courteous and did a really great job in a timely manor. He was on time and the price for the work was exactly what I was told it would be when I called and made the appointment. Very good service.
Business response:
Kathleen, we value you taking the time to let us know how your experience went with us. We are happy to hear that you received the quality and efficient service we strive to deliver from start to finish, and for you choosing us to help. We look forward to helping you with any projects down the road!
These people are either incompetent or thieves or maybe both. They want $500 to replace a toilet that I already had all the parts for and over $300 to install another toilet. I will not recommend them to do anything!
Frequently asked questions about A1 Plumbing and Perfect Air
How is A1 Plumbing and Perfect Air rated?
A1 Plumbing and Perfect Air has a 4.8 star rating with 6,813 reviews.
When is A1 Plumbing and Perfect Air open?
A1 Plumbing and Perfect Air is closed now. It will open at 9:00 a.m.
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