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A1 Plumbing and Perfect Air
- Plumbing
- Garden City, ID
About this business
You may have known us as our previous companies: A1 Plumbing and Perfect Air. But, one day, we said, "You know what? We need to simplify things for people." So we decided to combine both companies into one (Perfect Plumbing, Heating & Air) so you can have a one-stop destination for home comfort service. Perfect Plumbing Heating & Air guarantees that you will get no games with the prices we offer, no surprises on the service we deliver and no tricks when it comes to your bill. When we give you a price-we honor that price-guar... read more
Location details
119 E 42nd St, Garden City, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kurtis came and gave out furnace and air cleaner the fall checkup. He replaced the filter that the fellow from last June was supposed to come back to do, but we never saw him again. Kurtis was apolologetic that had happened to us and he procedded to check everything out, running tests to insure that all was well expecially since we had be running on an extremely filter. He also replaced all the batteries in our smoke alarms and stayed to make sure that they all were working well. He was very polite, and very professional.
Business response:
Thank you Dee for this valuable feedback. We always like to know when we did things right and when we could have been better. This feedback is always good to have.
Dustin was very professional. He inspected the toilet and suggested several repair options. I decided to replace the Toilet with a more modern version. Installation was quick and area was very clean after the job was completed. He also went under the house to make sure that there was no sub-floor damage. Perfect Plumbing is great!
Business response:
We appreciate this review, Glen, and know that Dustin does as well. Thank you for calling us to help with the toilet replacement.
Always there when needed. I called in the meaning and get waited on same day Great employeed
Business response:
Thank you Al - we appreciate this nice feedback. We do try to help our customers as soon as we can.
Dustin S. was very courteous, knowledgeable and professional.
Business response:
Hi Carole - We are glad to hear this! Thank you for your review.
Replacing the water, heater and air 2 yrs ago in a matter of 6 months apart was nightmare but having A1 plumbing and Perfect Air there and helping us make sure everything was up and running during the winter months was amazing. I will continue to do business with this company. Great customer Services.
Business response:
Hi Matthew - We LOVE to read reviews like this! We are so glad we were able to help you out : )
After my attempts to fix a leaky faucet, Dustin came out and explained the problem to me and gave me some helpful advice. He could have charged me an extensive fee to re-do the job I did but suggested that I could do it and it worked. That kind of honesty is rare and I appreciate his attitude and encouragement.
Business response:
Hi Kevin - Thank you for your feedback. We never want to mislead our customers. We are so glad you were happy with our service and that Dustin was able to help you out!
They were quick and good. But expensive. charged almost $600 to replace control board for a gas furnace. Looked up price of control board at Amazon and it was "about $120 for the board. Making the install cost about $480.00 for less than 3 Hrs of work. If not worried about the price I would recommend these people.
Business response:
Hi Guy, we appreciate your honest feedback.There are many things that drive up our costs like investing in great techs and equipment which drive up our service cost. We also take measures that enable us to guarantee our work. Again, we value your input and will always take it to heart.
Business response:
We are very sorry to hear you were not satisfied with your experience with our company Shelley. We will have a customer care manager reach out to you to address your concerns.
We woke up yesterday morning to no hot water. I called Perfect Plumbing and they had a technician(Allen G.) at my house within a couple of hours. Before he arrived they called me with a 30 minute notice and then they sent me a text with his photo and pertinent info. Allen was very professional and very patient with my barky Chihuahuas and my dumb questions. He explained everything he did and he took his time. I've used this company in the past and I will continue to do so in the coming years. It's so nice to do business with... read more
Business response:
Hi Juanita! Thank you for your review. We know waking up without hot water can be the worst, especially during this season. We are so glad Allen was able to get you back up and running! We look forward to servicing your home again in the future.
Frequently asked questions about A1 Plumbing and Perfect Air
How is A1 Plumbing and Perfect Air rated?
A1 Plumbing and Perfect Air has a 4.8 star rating with 6,817 reviews.
When is A1 Plumbing and Perfect Air open?
A1 Plumbing and Perfect Air is closed now. It will open at 9:00 a.m.
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